O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alexandra Pakhurina
5 days ago
I love to go this store. The staff is professional and knowledgeable, eager to help and sooo friendly. They do their jobs in an excellent way! Highly recommend.

  Deana Hickman-Moran
a month ago
Josh was such an amazing help! We just moved to Ohio from another state and I needed to get a new plate. I went to O Reilly to buy liquid wrench and bolts thinking that would help me get my old plate off. Went outside, tried, still couldn t get it off, went back in, told Josh, and without any hesitation, he came out and helped me. He was a hero! Thank you Josh!

  Regina Calhoun
8 months ago
The staff there was more than friendly and helpful. We were out of state and had issues with car we just purchased and they went well beyond to help us get back on the road. I would recommend them for any situation. Great staff!

  Angela Kendle
6 months ago
Brian is amazing!!!! He went out of his way to help us when our car broke down. Love the staff we won't go anywhere else now!!!

  Tim Smith
2 months ago
They treat you with respect and the prices are decent.

  Blake Sawyer
a year ago
The staff here is friendly. They've always had what I needed or were able to get it in within the next day. Shelves are stocked and they have a decent selection of all things automotive.

  Michael Kinner
4 months ago
Josh was very helpful and gave great advice

  Keith Maynard
6 months ago
Ordered our parts, correct parts, on time as was told, competitive prices.

  rob hines
5 months ago
Great place to get what you need

  Brian Smith
a year ago
The staff are always nice and knowledgeable. The only reason I give it three stars instead of four or five it's because it seems like they're always more expensive than other auto parts stores

  Melinda Bowman
3 years ago
The Amelia oh location has a female who works there, I can never catch her name, but she is Awesome. She's very good at her job and so easy to deal with. Very friendly and helpful.

  Gina Patt
2 years ago
I went to this O Reilly store at 2230 Bauer Road, in Batavia at 6:20 this evening. I walked up to the counter and spoke to Jayden. I told him I needed wiper blades for my car. I told him the make, model, and year of my car. He walked me over to the wiper blades and helped me pick out my blades. He suggested the middle of the line priced blades. Perfect!I picked out the brand and price I wanted to pay. I asked him if he could do a favor for me. I needed him to install them. He said sure without hesitation. I paid for the wipers and asked how much the installation would be. He told me it s free.We walked outside and he changed them in 5 minutes.Thank you so much Jayden. My blades make my windshield streakless and very clear. Jayden is a keeper. Please let him know how much I appreciate him, his great customer service and attention to details.

  James Carver
5 years ago
I'm not a huge fan of O'Reilly's in general as I feel the parts they sell are of a lower quality. But this particular one has always been helpful and well staffed. Glad to have them a part of our community.

  Ken
3 years ago
Was able to quickly go in, find the tool I needed to complete the project I was working on and get checked out. The manager rang me up and was friendly and helpful. Great from start to finish today.

  Vince Sipple
a year ago
As a former PSM from a competitor, I have had much better accuracy and knowledge from their staff than others including my previous employer.

  Teresa Mort
10 months ago
A great bunch of people willing to always help out and go the extra mile for you.

  Tabatha carver
3 years ago
Nice group of people. Quick service. They carry a lot of everyday parts and some big project parts depending on the car you have. Breaks, battery's, oil change stuff, calipers your typical quick stop for car maintenance.

  Kim Gill
2 years ago
Josh needs to be promoted to manager and ole Dave needs to be dropped, Josh is always friendly and patient with my father. Love it here because of Josh!! Won t take my business anywhere else as long as he s in there!! My go to fosho fosho

  Christina Heitman
3 years ago
After realizing a head light was blown in my SUV A newly member of this location came out to help change my bulbs He even saw a vechile hit a ditch and laughed with my husband We didnt catch his name but we will be back because its not to often you find kindness Stay healthy and safe out thereWish we caught his name or I blast his name on here..

  Allen Creswell
4 years ago
I ordered a part for my car almost a month ago. I called that next Thursday because that s when I was told it would be in. No I was told then it would be in today. Nope it was sent back after 5 days. No call I didn t hear anything and the receipt I have in my wallet says other wise that all the parts that came to the store weren t paid for. No debt was posted to my account??? Where is my part or money? Guess the attorney general will get more answers than I will.

  Jeff P (JRP)
5 years ago
I usually have a good experience with all o' rielys but I had a check engine light come on so I stopped in to get it scanned because they have a big sign advertising a free check.The store was empty and no phones were ringing but the guy said he was too busy and to come back after 9:00, I went home waited until 9 then drove another 20 min back to the store and a different guy told he was too busy and couldn't do it. He wasn't very friendly about it and he said he was the only one working when clearly there was another employee behind the counter. I won't be returning to this location. What a waste of my time.

  AJ Picou
5 years ago
Went in there after getting the "runaround" from Pep Boys - who said they couldn't read "codes" in my "foreign" car. Took them about five minutes to scan/give me info on what the code was. The guys were nice, didn't treat me like I was a "dumb" girl. They offered to research parts needed if I decide to do repair myself. (Well....my brother will be doing that!) I really appreciated their help and honesty. Thanks!!!!!

  Cruisin 4 Jesus
3 years ago
The manager that was on duty today 10-18-20 knows his parts the kid that helped me didn t know anything about car batteries except where they were LOL.They do offer discounts for AAA and AARP they may take other ones but you have to ask nobody will tell you AARP gives you 10% off I don t know about the others.Went back today 10-21-20 to get my AARP so Mark and Dave were working today and their story changed about this discount I am disabled and they would not even honor my Medicare card when they said they could take a Medicare card and drivers license terrible experience...

  S Davis
6 years ago
The assistant manager was a great help. Set me up with the right part at a great price. Definitely will continue to shop here when I need parts.

  Sara Helm
a year ago
The workers are always so helpful! And accommodating! My #1 place to shop for all my car/truck needs!

  Christy South
a year ago
This place is always so helpful, When you are a woman and you walk in with a list of stuff you don't understand, They are perfectly helpful!

  Ronald Pottorf
3 years ago
excellent staff very professional help me very quickly very easily with the problem I had I'm very impressed keep up the good job you guys the right people doing it no doubt thank you

  Sarah Duschl
a year ago
The people here helped so much and had everything I needed to get my car back up and running!! Thank you!

  Amanda Stankorb
2 years ago
Thanks jaden an other guy that was there earlier . That got my massive air flow sensor to me ASAP . Nice , clean and dependable.

  robert brown
3 years ago
They are always helpful and more knowledgeable than alot of other parts store employees. I come in with some crazy stuff sometimes too.