Big Mike's Automotive & Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kiara Meyers
8 months ago
Got my truck back today! Big Mike s Automotive & Collision did an amazing job 10/10 would recommend! Not only did they fix the collision repairs but they detailed every little spot on and in my truck! Not only did they do amazing on my truck they called me to update me in the process of the repairs. They do amazing work and have amazing customer service! I appreciate you all at Big Mikes!

  Cara Warren
3 weeks ago
I highly recommend this shop to anyone in need of work or more .. I love how my car looks! They went above and beyond for me!!! I can t believe how amazing it looks!!!! They answer all and any questions you have. Don t hesitate call them !!! lol I will definitely be returning if in need for the future. I love the front desk people as well. They were awesome and patient with me.

  kenzie m
6 months ago
i hit a deer and took it in to mikes, they handled getting me in a rental and even gave me a ride to enterprise! when i went to go pick it up i was suprised to see that not only was she all fixed up but also gave me a whole detail for free! i was so impressed with how polite everyone was and how they called and updated me through the whole process. i would 10/10 recommend!!

  Lindsay
a month ago
I can t say enough great things about this place! Mike always goes above and beyond for his customers! I never have to worry about my vehicles and getting taken advantage of when I come here! I highly recommend anyone to come here for any vehicle needs! I dealt with the manager Amanda today for my son s car and she is totally awesome! Very helpful,knowledgeable and a great personality!

  Julie O'Brien
2 months ago
I dealt with Andrew twice last week and can I just say he is awesome! Very professional, answered any question that I had, super friendly, and all around great guy! I will recommend Big Mikes because of how well we were treated by Andrew and how confident he is in the work Big Mikes shop does! I will also recommend Big Mikes to EVERYONE I know! He even took a picture of the tow trucks logo and sent it to me with my permission so I would always have the number saved! What a lucky place to have such a hard working great guy working for Big Mikes! Thank you again Andrew, you re a rock!

  Kelly McCarthy
2 months ago
If I could give 10 stars, I would. Went there in Friday because my driver side window wouldn't go all the way up. John was able to get it up and taped it until they could get me in which was today. Price of services was better than expected. Everyone was so friendly and helpful. I'll definitely use Big Mike's for any future automotive needs. Thank you!!

  Todd Barkan
4 months ago
Just had my car detailed at Big Mike s, and it was some of the best money I ever spent. My car interior went from rough shape to excellent condition in one day! I was also impressed with the professionalism of their whole staff. They were very friendly, and worked around my busy schedule. Definitely gonna be a return customer!!

  Kelley Cejer
a month ago
recently got my car interior detailed and had a great experience!! the interior of my car looks brand new. every crack and crevice was cleaned and all the stains that had accumulated over the 10 years i owned the car were removed from my seats. would 10/10 recommend.

  Desirae Schenault
4 months ago
We took my daughter s car to Big Mike s after she got into an accident. I cannot say enough amazing things about this business, the people that work there, and the work they did! From the initial phone call to the shop, the staff were absolutely the sweetest and made us feel at ease. They were able to get my daughter s car in immediately to look at it, while other shops told us it would be 2 weeks before we could even bring it in. Big Mike s worked directly with the insurance company, which really eliminated some stress for us. They also had the car completed before the estimated completion date, was able to cut our deductible by 50%, and to our surprise, detailed the inside of the car and made it look brand new!!! If you need work done to your car, GO TO BIG MIKE S! You will not regret it. Thank you, all!

  Steve Geidel
3 months ago
Our motorhome broke down in Akron Ohio and big Mike's towing was nice enough to tow it all the way back to Mercer PA for us if we ever need a tow in Ohio again I would use big Mike again very friendly service!

  Dawn Tonge
2 months ago
I worked with Big Mike's this past week with a repair to the tail light on my car. They were all so friendly and handled everything for me. They called the insurance company for me, and even got a rental set up and took me to get it! I decided while my car was there to go ahead and get it detailed (I have 2 kids and my car has taken a beating inside lol) and when I got my car back yesterday it looked brand new I was mind-blown..I am so happy with my experience and will definitely recommend this to any and everyone I know!

  clarence carson
a month ago
S/O to Big Mike s Automotive & Collision I appreciate everything you guys do. I ve been going big mikes for 3 years now and service was nothing less than amazing from replacing a timing chain, coolant system, oil pan, and many other things after I was involved in a car accident I knew exactly where I wanted to go and they went above and beyond yet again! I appreciate the staff and the service

  TS Clips
a year ago
I absolutely love Big Mike's!!!! They did amazing work on my Chevy traverse and I had it back in the two week frame they said I would!!! I would absolutely recommend anyone to come here to get work done.Services: Body & Trim, Auto detailingServices: Body & Trim, Auto detailing

  Jeffry Eby
2 months ago
Really wanted to give them a chance...Mike even knew I was wanting something back before Jeremy left. Now of course there's no records of him sending the piece out that I need. What kind of shop doesn't take care of the customer especially with the owner being involved in the process.They sent out my wheel speed sensor and now have no idea where it was sent to, they even ordered the wrong one and had to send it back..no trace what so ever.Feel ripped off and scammed.Back to the other shop I suppose...

  Kerns Kiasha
3 months ago
Absolutely amazing. Got into my first accident and didn't know what to do, they help deal with my insurance, the car rental company and made it as stress free as possible. So happy with my experience. Hopefully I don't have another accident but I will be going to them for any other car needs I have.

  david van pelt
2 months ago
Great company. Mike and all of his workers are super nice and always take great care of me and the vehicles I bring to them. Awesome detailing department never miss a beat.

  gary wolf
3 months ago
Today didn t start off well as my vehicle died on the side of the highway . I called big mikes towing and recovery was quoted a great price and he was there in a timely manner . I highly recommend this company if you are ever in this situation. Hats off to this company. You big Mike are a pillar to this community. Thanks again

  Ally Supple
a month ago
I just got my car detailed for their Valentine s Day Special. I dropped it off before work & when I got off work it was ready to pick up. As always, loved seeing/talking to Danielle & John! Always love my details from Big Mike s!

  Michael Finlay
8 months ago
A bit pricey but they did excellent work, it was like a brand new car when we got our car back. They removed some tough stains and tree sap from the roof of our equinox.

  Amy Mitchell
a month ago
I just wanted to say Big Mike s did my son's Chrysler 300 S. New tires and all New Breaks . Excellent Work! Fair Price and Reliable. Great place!

  Leah Mitchell
a month ago
Always helping the community and going above and beyond to ensure exceptional service!** came in on Feb 29, 2024 for an oil change and Amanda was the most kind, funny and helpful person ever! I had a great experience and will definitely be back!

  Jennifer Stillings
a year ago
Came here after someone hit me! They were super nice and easy to work with. Got my car finished in a reasonable amount of time and matched the paint perfectly! Highly recommend, hopefully nothing like that happens again but if it does I know who to call!Services: Painting, Body & TrimServices: Painting, Body & Trim

  S Clark
11 months ago
Back on April 6 a huge turkey flew into my car. One shop told me they couldn't get me in until MAY! Took my car to Big Mike's for repair on April 12 and got it back today. They took care of everything from insurance to rental care. John gave easy to understand explanations and Danielle and Marissa were so pleasant whenever I called with questions or when they gave me car updates! And they guarantee their work. I'm pleased.

  Ron Messer
3 years ago
I took my son s 2003 Jeep Wrangler to Big Mike s for an interior and exterior detail. With it being a teenager s vehicle, I was not expecting much more than it to be better than it was. When I went to pick it up, I was blown away by the job that they did. It was showroom worthy both inside and out. THANK YOU!

  Christina Antis
5 months ago
Needed my windshield replaced; of all the places I called including SafeLite, they were the cheapest place anywhere after glass & installation costs- with higher quality glass, too. They also did an oil change, and front brake/rotor replacement. The whole time they were extremely communicative with updates and services rendered, what specifically was wrong with my car- and even took me home, also offering to pick me back up due to the time my repairs were going to take. It took me over a week to schedule an appointment because I wanted to make sure I was going with the right place and every time I called for more info, they were more than accommodating even before they knew I'd be spending money with them. They wiped down my front dash and I'm pretty sure they even vacuumed out my driver side floor mat a bit. I ended up saving over $200 in cost by going with Big Mike's and I just want to give a huge shoutout to the two individuals at the service desk for how friendly and informative they were. I'll be going back to them for anything I need in the future.

  Amanda Hart
4 months ago
Big Mike s Automotive & Collision did it again ...this was my 3rd time going to them for service, first time was to have all 6 windows tinted July of 22, then had some wood fly up from under a truck tire on the express way that penitrated my windshield and did some damage to the framing end of April 23, this time was for an accident that took out the whole driver side end of October, and like usual I was not disappointed... Daniel is always very pleasant on the phone and in person. Even though it seems we play phone tag alot( my fault lol) Daniel always returns my calls pretty quickly.Daniel handled everything with the ins company (they were a joke) and got me in a rental witin 20 min. John always takes his time to go over the details of what was done I never feel rushed and I'm sooooo greatful for that! I have never had a situatin where i paid my bill and was handed my keys and told thanks , instead i enter the building they are all very friendly im asked some questions told what was done they hand me my keys i pay and im walked outside to go over my car and discuss in detail what has been done, rain or shine lol. This was my first time dealing with Jeremy , his half did my breaks and rotors all around and an oil change . I couldn't afford everything at once and Jeremy notified me that they have a financing program that would possibly help me out so I could get the set I was wanting.Jeremy got it in and handled before the body shop was ready so it was less time I would have to wait to get it back. They are always willing to stay after hours for me to get off work so I can get back into my car asap and I genuinely love Bigmikes for that. And like always my car came back to me better than I left it...better than when I purchased it . They even did a full detail inside and out..couldnt believe it was my car!! Give them a try they are pretty much a 1stop shop ( they don't install stereo systems..but in due time lol) very friendly reasonably priced company, they go above and beyond and I'm never concerned leaving my car in their care. 10/10 would recommend! Great job everyone involved with Bigmikes yall are what everyone else should strive for in a buisness!!See you guys sometime during tax season I got some ideas in mind lol

  Chad Harper
2 months ago
Great company. Anytime I've needed a tow they are quick to arrive and prices are fair. The whole staff is always friendly too.

  Keith Ross
7 months ago
Let me tell you these people are absolutely AMAZING . They went over and beyond to help me. Helped me get my deductible lowered from $500 to $250. This where I'm going anytime my car needs worked on. There staff is very friendly and respond quickly. 2 week job they got done in one week. Thanks again to big mikes auto collision . You guys are the shisnitt .....oh and they even washed it and detailed it n all

  Luke Bruno
a year ago
I went to Big Mikes after a deer hit my truck they were fantastic all I literally had to do was drop off my truck they handled dealing with my insurance company and took me to enterprise for a rental car and they kept me up to date on every aspect of were my truck was on it being repaired and put back together plus I won there deer hit contest and saved some money off the bill I highly recommend Big Mikes for auto body workServices: Painting, Body & Trim

  Sadie Johnson
3 years ago
This shop is the ONLY business that can touch my car! The people in this shop are not just people who detail or just repair your car they have become family because not only do they get the job done but they go above and beyond for there customers. They always work around my time and never fail me of amazing customer service. Your car will come out BRAND NEW.Services: Air & cabin filter replacement, Auto engine diagnostic, Body & Trim