Ray's Auto & Truck Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bo Russell
a month ago
I took my F-150 to Ray's for brakes. They beat the competitors prices. Good communication throughout the repairs. Excellent customer service.

  GodfatherInOhio
6 months ago
Ray's serviced my vehicle - oil & filter change, lube. Ray's performed the job perfectly at a very reasonable price. They took my vehicle at the time scheduled and finished the work quickly. Thank you, Ray's! Highly recommended.Service: Oil changeService: Oil change

  mike edwards
2 months ago
Ok...these guys are not cheap BUT......they do exactly what they say their going to do....no waiting for days for a diagnosis or quote....they are definitely pros....but expect to pay full market pricing....u get what u pay for i suppose...female office clerk lacks customer engagement skills...everyone else super nice...

  John Smith
4 months ago
These people lie I run a YouTube channel to see what mechanics are honest and real these people failed they lie they fix stuff that ain't broke they would of took advantage of my wife if it wasn't for me 2 weeks they had my wife's car 700 dollars and it's still broke no money back and they broke my driver's seat Craig is a smart mouth punk they take advantage use at your own risk

  Don Grisa
a year ago
I have been using Rays since 1989. I have taken all my cars, trucks, and vans to them for all my repairs. They do great work. Always inform me of what s happening prior to repairs with accurate estimates of time and cost. Their work is excellent with great turn around time. It s great to have Rays Auto in our community.Services: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Brake service & repair, Oil changeServices: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Brake service & repair, Oil change

  Samantha Frabotta
11 months ago
Friendly, honest and fast service. Had my driver side window regulator replaced, two new tires put on and a brakes inspection. I believe they were also able to find the parts needed for my window repair at a cheaper rate than initially quoted, which was a nice surprise and definitely appreciated. Will be back for future car maintenance!

  Alan Haines
a year ago
My wife and I drove to our daughters home from Philadelphia and we had some problems with our car; Our daughter recommended Rays Auto who made a appointment right away and their service was tremendous; They were able to service our vehicle before we had to return to Pennsylvania; My hat goes out to Bob, Mike and Ray who took care of us. They are very reasonable and professional to us;I wish they would open a branch in Pennsylvania near where we live! I HIGHLY recommend them; You will not be disappointedServices: Transmission, Engine repair

  Christopher Saniuk
2 years ago
I've used Ray's several times for heavy truck and trailer repairs, both shop repairs and mobile service calls. They have always been prompt and trustworthy. Work has always been completed quickly, correctly, and at a reasonable price. Definitely recommendServices: General repairs & maintenance, Brake service & repairServices: General repairs & maintenance, Brake service & repair

  CJ C
11 months ago
Thank you to Craig and his mechanics at Ray's Auto and Truck Service. Only needed a hose repair and he did it very quickly. It's hard to find honest and professional people in the truck industry and they are definitely it. Thanks again for everything Service: General repairs & maintenanceService: General repairs & maintenance

  Dan DeLong
a year ago
Ray's was recommended by a friend & I was not let down. I took my 5 yr old RV in for a safety inspection and expected to be told I needed belts, hoses, tires ect. I got a call with great news that everything looked good. The staff is friendly, the place is huge & clean. I met the owners Ray & his son Mike who took time to say hello. I live in North Royalton (33 miles away) it was worth the trip. Thank you Mike for being honest & friendly. You have made a new customer. Thanks Dan

  Patricia Gulledge
2 years ago
A friend was telling me about her frustration with a business and felt poor service is becoming more prevalent. I had to tell her about my great experience with the quality of service at Ray's. Even though it had been five months since my oil change, they fixed a problem with an oil leak and did not charge for the fix. No wonder I hear about people who have had vehicles serviced there for many years! Thanks, Ray's!Services: Battery, Oil change

  Sandy Turba
2 years ago
Mice had built a nest behind my cabin air filter and in spite of my best efforts to remove it, there was debris that I couldn't get to and it affected the blower. I was looking for an alternative to going to my dealership - where labor and parts are pretty pricey. I decided to give Ray's a try and I'm so glad I did. The service was fast, the price was fair and they are honest. I won't hesitate to use them again. Highly recommend!Service: Air conditioning

  Claude Khouri
a year ago
I have not been to this place yet but am highly likely to go there in the future, if need be. I was on my Costco site that led me to this. I went through 4 years of reviews and am highly impressed. Someone gave a 3 star before ever having any work done or being in the shop. I find that bogus and uncalled for. So please except my 5 stars to counter act, for general principles. My wife and I have fairly new vehicles under warranty, but I will definitely be checking you out in the future. I did commercial driving in the past and have had a lot of experiences with different shops throughout Northeast Ohio. I am sorry I did not know about you a few years back.

  Katie Mueke
4 years ago
Ray's auto has been by far the best auto shop my husband and I have ever went to. We both have had work done on both our cars, and now my new ( to me) Nissan. They are all honest, and very hard working people. They deserve more credit than I could ever give them. If your looking for a reliable auto repair shop, look no further. This is the spot.

  Dianne Castle
a year ago
I have been going to Ray's for a number of years now, I go there because they are honest, the work is top notch, and they treat you like family. I'd rather go to Ray's than the dealership. I appreciate everyone there.Service: Auto maintenanceService: Auto maintenance

  Mike Flachbart
3 weeks ago
professional staff, opens early, reasonable prices

  Andy Meeker
3 years ago
I just returned from a trip with my 5th Wheel Trailer and had a concern about one of my suspension components. Asked if I could bring it by and Ray's responded immediately in the affirmative. They gave it a careful inspection and addressed my concern quickly and efficiently. I now have great peace of mind for my next trip. I love Ray's. Their depth of technical knowledge, experience and professionalism make them my Go-To for my trailer, truck and car. They are honest and professional. I wouldn't go anywhere else. The are a gem here in Avon, Ohio.

  Matt Davis
3 years ago
We recently took both of our cars up to Ray s for oil changes and some standard maintenance; one for an ABS/Stabilitrak issue, and the other for front and back brakes.In both instances, we received top-notch service. The office staff was knowledgeable and professional, and did not try to persuade us to purchase additional high-margin, low-effort elective services. I did not feel like they were trying to milk every penny out of me so they could hit their monthly sales targets.A long-term customer relationship seems to be their strategy (go figure).We will definitely be back.Services: General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change

  Kirk Risseler
4 years ago
This place has a lot of good reviews and it was recommended to us. Not sure why, but we didn't have the same experience. Maybe they didn't want to work on my 20 year old RV. Spent $700+ on tire/drive shaft balancing and it is much better up to 65 mph after that its horrible. Craig said bring it back and they would take care of it. He was very nice about the whole thing. Well, I guess the owner didn't want too. Said he took it for a ride and it wasn't that bad.....and nothing they could do about it.....maybe its the tires they told me, but not sure. I very much felt the owner decided he wasn't going to even look at it again to check things out. Well, I will find another place to service it. They aren't the only ones around. The owner does a great job with the flowers but needs a lesson on customer service.........

  Amanda Stephens
2 years ago
My family and I have been taking our cars to Ray's Auto & Truck Services for ever. They are the only auto repair shop we take our vehicles to! Everyone who works there is friendly, knowledgeable and is more than willing to answer your questions. As long as I live in Cleveland, I will be taking my cars to Ray's!Services: Tires, General repairs & maintenance, Brakes, Air conditioning, Brake service & repair, BatteryServices: Tires, General repairs & maintenance, Brakes, Air conditioning, Brake service & repair, Battery

  Javier Carrion
a year ago
Super fast and friendly service, the staff here know what they are doing and always find and fix the issues in my trucks at no time. I'll recommend everyone to bring their personal or fleet vehicle's here.

  Chloe Reuther
3 years ago
My wife and I were out delivering and the snow bent up our guard sheet under my car. We were 5 minutes away from this shop and slowly made it over. Me being me and freaking out over a car issue was really worried no one would have time to fix it for me but lucky me picked the right shop!! The staff is amazing and friendly, and offered to take a look and fix it for me right after the current car they were working on! I was so so thankful, and I highly recommend here! Thank you for all your hard work!Service: General repairs & maintenance

  Jeff Hoyt
a year ago
My wife and I called Ray's auto to see if they could get her car in for a repair. Not only did they, but we were in and out within HAF OF A DAY! Service was prompt, everyone there was friendly, and when she needs some car repairs we will certainly be going back. Thanks Ray's Auto :)Service: BatteryService: Battery

  Megan L
a year ago
Really nice mechanics, they do good work at fair prices and are super informative and helpful. They provided me a ride home to wait to have my vehicle repaired, and were honest about what needed fixed and why.

  Robert Blodgett
a year ago
I've been taking all my auto service needs to Ray's for several vehicles and several years. Honest work, fair price, and unlike some places, they don't try to up-sell you services you don't need.Services: Auto battery replacement, General repairs & maintenance, Tire rotations, Vehicle Inspection, Auto exhaust system replacement, Auto tire replacement, Auto brake replacement, Oil changeServices: Auto battery replacement, General repairs & maintenance, Tire rotations, Vehicle Inspection, Auto exhaust system replacement, Auto tire replacement, Auto brake replacement, Oil change

  Jaggedgirl 45
2 years ago
My son had taken his 1999 Ford Explorer in for a visual inspection. He believes that the mechanic's name was Craig. Craig was very professional and polite. Not to mention very thorough with what he had found during his inspection of the vehicle. Craig was not looking to take my son's money. He offered to fix it , but suggested that my son scrap the vehicle instead. My son was very satisfied with the service he had received and said he will be returning in the future with any future vehicles he owns. We will most definitely refer this business. Thank you Craig!

  Donanfer Don Montoya
5 years ago
I brought in a car I bought used that had some issues that I got a good deal on. Was expecting to have to repair or replace a whole lot of parts and spend lots of money to get it up to reliable order. Instead they found a broken wire that fixed the ABS and traction control light on the dash and also fixed the no heat by just flushing out the heater core. The best part is they fixed the clunky suspension that I thought was broken or worn out parts by just greasing up the fittings. All good and drives great!So glad we found a trustworthy and honest repair shop with great mechanics! They've earned my business from now on.

  Dominick Febbo
3 years ago
If you re looking for quality repair at an honest price, you ve found the holy grail of family owned auto repair shops.My old man starting going to Ray s in the 80 s. They had all the right gear to pull the engine out of his VW Bug and do the job right. These guys can fix anything from your farm equipment, amp to your Tracker Trailer, to your sedan.Now for the honesty. Recently took my Ford Freestyle in for oil. After they gave it a look they called me and across the board they all told me NOT to pay to have it fixed. All together I was looking at 5K in repairs. Only mechanics I ve ever had who aren t trying to squeeze every penny out of you.Needless to say, I ll be back.

  Michael Vuicich
4 years ago
MY wife and I have been taking our vehicles to Ray's for about 15 or so years now. Wouldn't take them any where else. We have been more than satisfied with the very good service and extremely fair prices! I recommend them to everyone.

  Andrew Konya
2 years ago
The MOST trustworthy, reliable, helpful, and honest auto shop I know! These guys helped in repairing my 2008 Jeep Wrangler, easily repairing some pesky engine codes I could never figure out! After getting my car back initially there were more codes that popped up and they happily took back the car and fixed all those codes at no extra cost!! I will NEVER go to ANY OTHER SHOP other than Ray's Auto!!!Services: Electrical repair, Steering & suspension repair, General repairs & maintenance