Hugh White Nissan Athens

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hannah McManis
a week ago
Easy overnight drop off for an early morning appointment, contacted before they started service in the AM (which was very nice!), contacted after it was finished (they had it completed quickly), and an easy check out and an overview of everything they did and results of the inspection. It was great! I m always pleased with service at Hugh White Athens.

  Amanda Jaunarajs
a month ago
It was amazing. Colin helped us with all of our needs, answered all of our questions in detail, he went above and beyond to accommodate us. He was friendly, not pushy at all, and honest about everything. We felt very comfortable working with him.

  Gina Huffman
5 months ago
Thanks George Maury for helping me with my recent purchase of a 2023 Nissan Rogue. Before I decided on the Rogue, I test drove numerous mid-size SUVs and some cars. George was patient with me and answered all of my many questions. He even let me test drive a used Rogue that had just come onto the lot and hadn t been detailed yet. George is friendly, easy to talk with and follows up with his customers. I highly recommend him if you re in the market for an additional vehicle.

  Christopher Payne
a year ago
I've trusted Hugh White Honda the last four years. I brought my civic in for a B2 service reminder and asked for a tire rotation service as it's been about 10k miles since last rotated at this same location. I was informed my tires would not be rotated as all four needed replaced at checkout. My tires have less than 20k miles on them and are under two years old. The tread depth is fine for another 2/32nds. They should have access to the purchase date and mileage on the tires. I no longer feel comfortable trusting their word on services my vehicle needs, which majorily bums me out.

  Natasha Anderson
7 months ago
Recently purchased a vehicle here and we had amazing service. All staff that we dealt with were friendly and helpful, which unfortunately wasn t the case with a couple of other dealerships we d been to. Our salesman, Tyler Stiles was top notch. We will definitely be back for future vehicles!

  Matthew Turner
2 years ago
My first experience with this dealer was excellent. I did not expect to purchase a 2022 Pathfinder that day but really liked my sales professional and was treated with respect and honesty from the start. No games, fair pricing, friendly people who were very helpful. The sales, finance and customer service staff at Hugh White ALL were wonderful. Great sales experience. Unfortunately, I live about an hour and a half from this dealer so I probably won't be able to get my car serviced there, but I definitely recommend giving them a call. Jacob Eing, the sales associate, was delightful and super to work with. He and the sales manager, Rusty, were helpful and honest and so I decided to purchase on the spot due to a great deal from the start. Highly recommend based on my experience.

  Michael O
7 months ago
I gave the dealership almost two weeks to respond before leaving a 1 star review. After my experience, that s still being generous. They made ZERO effort to contact me. I made two phone calls and emailed the director of service about my experience. I was going to purchase a new vehicle from this dealership until incident. I dealt with two rude people and eventually hung up after getting transferred around so many times.Email to Service Director: (NO REPLY)I recently moved to the Athens area and brought my 2020 Nissan in for service. I am also in the market for a new Pathfinder and considered your dealership until my most recent interaction with your service department. As someone who only has my vehicles serviced at brand dealerships, I take my service experience just as seriously as the buying experience. When a customer calls in, it shouldn t be a difficult or daunting process to get the answer one is looking for. One shouldn t need to be transferred 3-4 times before getting the answer. (Still didn t get it, because I finally hung up.) It was just a disappointing experience and I wanted to avoid taking my vehicle all the way back to Columbus to have it serviced at the dealership I bought it new at. I wanted to share my experience with you, because I know service is an important part of the car buying process and don t want another customer to feel alienated or overwhelmed.

  Judy Morgan
4 months ago
I came to the dealership ready to purchase a new vehicle. I left with the new vehicle a few hours later. Everyone was extremely helpful.

  Kalyb Carter
11 months ago
I had a great first experience buying a car at Hugh White Nissan. Colin was phenomenal from the start of the process all the way until the end when I walked away with a new car. Never felt pressured to buy anything, he was very honest & made sure I was taken care of. Huge thank you to him & his brother, who was doing all the financing to make sure i was getting the best deal. Colin has been in the business for 15+ years so he definitely knows his stuff. Very happy with how everhthing turned out! Thank you for making my first time buying a car a memorable experience Hugh White!

  Pamela Bond
7 months ago
Hugh White in Athens has great service and support. I've gotten 4 to 5 cars from them never had any issues. Tyler Stiles is wonderful salesman and always helps you out with a car.

  Abby Murphy
7 months ago
I contacted Tyler Stiles because I was looking for a specific exterior color and trim and had no luck finding it on my own. Within days he had gotten me the exact car I was looking for in. The whole process from start to finish was stress free and easy.

  Tasha Attaway
10 months ago
My salesperson, George Mauzy, took the time to really listen to my needs and found a vehicle that met every request I gave him. He was knowledgeable about the cars features, thorough, and followed through on every promise. All of the staff were generally friendly and helpful.

  Jason Riley
6 months ago
These Folks listened to us,we're easy to work with,up front and honest,got us the deal we were looking for!! Wayne is very knowledgeable and pleasant and new what we needed ,We will be back again!!!

  Kenneth Powers
6 months ago
Just purchased a new Nissan Frontier from them. My salesman was George Mauzy. Was great service, they even stayed after hours to help get our purchased finished.

  chuck willison
9 months ago
price is way to high first you charge a full hour rate to scan my vehicle that was looked at around 1:00 and i received phone call from matt at 1:19 tellin me what i had already told them was wrong with vehicle. than you chared me another 129.00 for another scan, also you charged me 30.00 for repair order. so my total cost just to buy crankshaft position sensor and r&r same ended up costing a total of 445.37. this price is way to high for 10 mins job to change the sensor and maybe 15 mins to scan a vehicle. i will never bring a vehicle back nor will send anyone there for anything.

  Konner Standley
7 months ago
Hugh White Nissan is great. They always go above and beyond to fill my families needs. Tyler stiles is the best in the business and my family appreciates him and Hugh White!

  Chuck Price
4 months ago
This is a great dealership. Josh is great to work with and we will certainly be back.

  Whitney Starlin
a year ago
I found the exact vehicle that I wanted on the Hugh White website so I messaged Tyler and let him know what I wanted to do. He had everything ready and we closed within hour of arriving at the dealership. Everyone there is awesome and make a great team for a smooth sale every time we re there!

  Jessica Logan
7 months ago
Tyler Stiles is the man to see if you are looking for a new car! He listens and helps you find everything you need in your new car. Always a pleasure!

  Sarah Sands
a year ago
I leased an SUV that i didn't think i wanted but after testing 3 different ones I knew it was the one. Very happy with Wayne that helped me through the process. He made sure i was happy and got what I wanted. I definitely recommend Hugh White Nissan in Athens.

  steven gnagi
2 years ago
Great place to buy a car. Customer service was excellent. Got a new 2022 Civic for a little more than what a 2021 costs.

  Robert Hughes
9 months ago
Incompetent mechanics and repair service! Cost 400$ and 3 weeks to get my truck looked over to find nothing out but what I told them was wrong! What a joke! Stealing money from people!

  Stacy Cramer
a year ago
Wayne our salesman was very knowledgeable. Made me very comfortable in my decision. Never once felt hurried into a decision but supported in my inquiries.

  Debbie Six
2 months ago
They worked with me to get the right car at the right price I wanted.

  Jennifer Osborne
a year ago
Wayne was very helpful and extremely patient while I was trying to decide my options. He was very personable and professional. He should be a valued employee.

  Russell Browning
2 years ago
I dropped my car off. Work was completed in a timely manner. HWNA had to order the cooling fan so understandably it took a few days. So far the car seems to be running fine. Not overheating like it was. One thing though, on the roof near the drivers side door, there is a small dime sized dent. I do not remember seeing it before, however, I can't know for sure when this occurred so.... it is what it is. I simply do not know. I hope it didn't happen while being serviced?

  Joe Elliott
a year ago
The reason I came there was because I heard of Roger Cochran, being an honest person and cared about his customers. This was and became very true. We bought two cars that day. The next car I and many friends will buy will for sure be where ever Roger Cochran is working. Roger is an asset to your company. Please pass the word. Thank You!!!!!!

  James Schultz
2 years ago
the recent service was a very positive one, per which all of them in the past 9 years at that facility have went very well. Matt the service manager & staff always take care of my truck as if it were their own. Matt always exhibit a true caring of my personal needs and safety upon servicing my vehicle and alerting me to any items of concern. Upon completion of recent services, Matt executed a labor rate reduction based upon maintenance related services. Thanks to on-going efforts exhibited by Matt, he has been very beneficial to me as I am retired and on a fixed income.

  Marcia Kieliszewski
a year ago
It seems whoever scheduled my appointment hit the wrong button and scheduled me at the business near Logan. Whoops! That was upsetting. However, my car was still serviced in Athens and on time. So good save!

  Stephanie Snider
a year ago
Everyone there was so friendly and accommodating. When speaking to Roger prior to going down he suggested the Nissan brand as an option. I am very pleased with my Nissan Pathfinder.