Hugh White Chrysler Dodge Jeep RAM

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Robie
a year ago
Recently purchased a 2003 Mercury Sable from this dealership. I had the pleasure of working with Isaiah Mullins. The car needed a few minor things but he was able to make sure that those things were addressed to be roadworks. the car roadworthy. (tires, wiper blades, and a battery due to the car being old and had done some sitting.) I'd recommend checking out this dealership.

  Blaire Williams
6 months ago
CAUTION: Make sure you get a physical copy of your paperwork and read the fine print! I never received a spare key or physical paper work when I was told several times they were shipped. I was told by the sales guy (Tyler Stiles) I would not be penalized for turning my jeep in early and was never told I would be responsible for the remaining payments even after turning the jeep in. Now I am faced with a hefty bill and the dealership will not even help me cover the cost. All they care about is making money and NOT their customers!

  Peter Davies
4 months ago
Clearly under staffed or too small to handle the load. They were unable to help a traveller in need. "We are booking three weeks out." Having driven from Canada on route to North Carolina our check engine light came on as we arrived in Athens and needed to perform a simple what's wrong code check. I would have thought that the technician could have at least put a code reader on to let us know if it was urgent or not.

  Vesta Moon
10 months ago
Wonderful folks. Were super friendly and helpful throughout the entire buying process. Loving my new truck!!

  Chris Spears
4 years ago
Hugh White Honda in Athens, Ohio. This was one of the best car purchasing experiences I have ever had. Greg Koons was very helpful and made sure everything went smooth. Thank you Greg and Stephen for helping me make my daughters 16th Birthday one she will never forget.

  Eddie K.
5 years ago
I've bought 3 vehicles from Taylor/Hugh White. I've stuck with them bc of fair pricing and they didn't harass me with sales calls. That is very important to me. Great staff. Love the free car washes.

  Morgan Llewellyn
7 months ago
Tyler Stiles helped me trade my leased civic in early and got me into a brand new 2023 Altima. I am in disbelief I have such a nice vehicle - and it s all thanks to Tyler for being honest and open with me; making the process less complicated. I appreciate his help and advice immensely.

  Pete Clark
5 years ago
A few weeks ago I needed the fuel filters replaced on my truck. I was told it would be a least 2 weeks before they could get me in. Today I called to get a key and sensor for my truck. Parts confirmed they had the parts. I got voice mail for service dept to do the install/programming. 11:15 am. It's now 4:30pm and I've been to Bob Boyd in Lancaster and the new key is made and programmed. Hugh White never did return my call. If I could give them a negative rating I sure would!!!

  Cheryl
7 months ago
Hats off to Mike Robison, Devin Holland and everyone involved for making my brother Mark Hanings' dream come true. He bought a 2023 Jeep Gladiator and is thrilled. Thank you again Hugh White of Athens. My mother Irene Robinson is over the moon with her 2024 Honda HR-V, thanks to Wayne Horsely. Everyone from Hugh White...we LOVE y'all.

  Mehrdad Zoroufi
6 months ago
I shopped with one of Taylor's sales team, Alec Alksnis, and it was a literally positive experience. He knew the principles of customer care and did his best before, during and after sales. Usually, dealerships care less about the customers after the vehicle is sold, but Alec spent time and resolved a warranty issue that was raised a month after I bought my Jeep Grand Cherokee from their dealership. Overall, a great experience for me.

  Jessica Logan
7 months ago
My family has done business with Tyler Stiles at High White for many years. It s always a smooth transaction and he listens to our needs and wants.

  Andromeda
4 months ago
Great experience, would recommend for buying a new car.

  Sharon Long
2 years ago
We had a great experience buying our new car. The staff was so friendly and helpful!!! A Big Thank You to Jacob Eing for guiding us through the process and selling us the car. We will definitely keep our business with Hugh White

  Cat Hi
6 years ago
I've bought cars here for over 15 yrs. Great place. Go see Brad Fuller

  CM Coleman
a year ago
Great service and amazingly good prices. Easy to deal with and everyone was very friendly. I made my appointment on line got in and they took great care of it.

  Danielle Logan
2 years ago
Very awesome service they took care of what hugh white Honda didn't do in Columbus so thankful yall are there plus you guys are much closer than having to drive to Columbus which is 2 hours. So glad I came thank you once again. Awesome people in customer service as well

  Max Caulley
2 years ago
My daughter just bought her first car from there. Great team!!!

  Tommy T.
4 years ago
Great service,no hassle. Professional. And a lot full of cool vehicles.

  Tim G
a year ago
While our salesman was nice and friendly their business practices are straight out of "car dealer shenanigans 101" right down to the 4 square. Bought our car somewhere else.

  Caleb Ware
4 years ago
Have to go here to get Jeep Renegade repaired, cant have Lancaster Hugh White work on it for some reason, only reason we ever go here. Pretty fast service though, nice staff. I love the waiting area, free wifi and a Lego table for the kiddos to play on while you wait.

  kady lindimore
7 months ago
Wayne Horsley at Hugh White made it so easy and simple to purchase my Jeep Wrangler!

  Mark Young
4 years ago
They don t really have any ideal how to run a multi location buissness I took a day off and just to get a call from them telling me they double booked for my time and couldn t get to me so I lost 8 hrs of pay and still didn t get my truck service done. So it s the same at don wood must be a ram thing my truck is only 1.5 yrs old and because of the service I have got from them I am trading it in for a Chevy or ford as soon as I check in to there service department

  Trina Woods
2 years ago
Purchased a Jeep Grand Cherokee from High White in Athens , Ohio. Always get great service when needed. Matt Frazee in the service dept is very helpful with scheduling and timely appts.I enjoy his appts .

  keith adams
2 years ago
Matt always does a great job I appreciate all his help. Matt always gets my vehicle taken care of in a timely manner and answers my questions.

  John Hunter
3 years ago
We had a very pleasant experience there, the salesman and the rest of the whole staff was king and courteous. We had a great buying experience and I would recommend them anyday!

  Michael Kennedy
6 years ago
Both times my girlfriend had her oil changed they failed to correctly latch the access panel under the car. Its pretty simple, just turn the knob. They just halfass shut it I guess. She visually checked it this time to make sure it was closed before leaving. Then a few minutes later at a red light someone in another car told her there was something dragging.They also left paper floor protector in the car. Which is no big deal, just shows there poor work ethic.

  sean jones
4 years ago
Brought in my 3500 ram truck for warranty air bag replacement, and suspension recall, they clearly didn't do the work. The mud was still on the parts. Then the service manager lied about it. Refused to even look at it.

  Melody Lawson
2 years ago
They helped us out in a very tough situation. They were kind and thoughtful. We appreciate it very much.

  Josh Simpson
4 years ago
Came in to address a recall, pretty quick and painless experience. Was probably only there for 30 minutes or so and the staff seemed reasonably pleasant.

  Nancy Hartley
4 years ago
Really appreciated them working with me to get a car within my price range after my car was stolen. Thanks.