Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Crissy Anon
2 months ago
These guys are amazing!I've been coming here for about 7 years. They've always gotten me scheduled in and back on the road quickly.Tom is very honest and straightforward. He will never do an unnecessary repair. Their charges are itemized and transparent and typically a bit less than other established shops in the area.I've recently experienced my first real road emergency. He truly went above and beyond. They do not treat you like a customer here. They treat you like family. Service you won't find anywhere else.
John Oney
5 months ago
Over $200 for a thermostat? Around $300 for labor? C'MON !!And , no, you didn't work on my car... I won't let you..., someone that is close to me... tho...and now it has to be repaired for something else .......... hmmm.Didn't think you did. Wanted it that way. Just stop charging outrageous prices for something that Amazon has for wayyyyyyy less . I mech shops think that in this economy everyone has more cash to get their vehicle fixed...ya ever think that if there were an 'honest' & fair price mech shop how your reputation would be? You'd be turning away work..... . Good standards and good ethics are a real treasure nowadays....
Dan Hodgson
4 months ago
A Team of Excellent Mechanics owned by a Professional, Courteous, Respectful Businessman. The repairs were on time and even under my budget! I will DEFINITELY go back to them again should my vehicle need it. Thanks again Guys!!!
Joe Lewis
4 months ago
They are really reasonable and affordable and they do good quality work they ran into a problem with my car and took care of it and made it alright if you're looking for a good quality place with a friendly atmosphere and we'll explain things to you this is the place to go.
Jhamel Global Marketing Solutions
11 months ago
Unfortunately, this place did a horrible job with my wife vehicle. Our engine was running hot and we were told it was a water pump, and two hoses. It was replaced so we drove 5.5 hours to pick it up. The car was still running hot and we had to bring it back. The mechanic told us it may be a upper head seal leak. It was replaced and fixed the problem. When we finally got home we realised that the tension belt was dry rotten, from all the fluid spilled into the engine bay. Then we noticed that the air intake was missing a v-band clam and there were different types of hardware, in the engine bay. Multiple panels where not installed correctly, and multiple panels were broken. Very unprofessional and a waste of money. We could of been killed o. The 5.5 hr. drive home if one of those screws or bolts caused the engine to fail.. Im am very disappointed!!Service: Engine repair
Connie Hodgkinson
a year ago
My car was hit in Giant Eagle parking lot by a unknown driver of a truck who left the parking lot. Tom of Country Auto Marine at 3140 State Road repaired my Chevy so it no longer had a loud exhaust. Replaced 2 tires , changed my oil and I feel so safe to be able to drive safe and so quiet now. Thank so much to COUNTRY. AUTO B MARINE.
Britt Sticks
a year ago
I won t be getting any car fixed there first off name wasn t right or adress and now it s running worse then what it was before went into shop and this piece is broke when I get it back plus plastic piece is broke wonder why it was popping up all these codesService: Auto maintenanceService: Auto maintenance
page scheuvront
a year ago
Instead of 1600 at a dealership they charged me 500$ almost even, they where even nice enough to show me the parts they pulled out my car and explained where the noise was coming from. Great place! From now on will be the only place I take my car if the job is to big for me to doServices: Auto glass repair, Engine repair, Transmission repair, Auto glass replacementServices: Auto glass repair, Engine repair, Transmission repair, Auto glass replacement
Vonda Grubb
a year ago
All i needed was a tire patched. My parents have gone here for years but I was disappointed at how the kid who did the repair left my steering wheel full of dust and dirt and cracked my plastic hub cap. I was going to have them change my oil but I will never take my car there again.
Odell Foster
a year ago
First class service. I tried using another garage and had to bring it to Country Auto to fix their mistakes. I've been taking all my vehicles here for years and they've never done me wrong.
Michael Melaragno
4 years ago
My vehicle overheated while driving. Had is towed to Country Auto & Marine. I couldn't have asked for better service! They looked over my vehicle right away, diagnosed it properly and provided a fair labor rate. Tom is very honest- he kept me up to date on the status of my vehicle daily. When I couldn't pick it up right away, they kept it on site without any storage fees!
Nicole Perkins
6 years ago
Anybody that knows Tom knows he is honest, fair, and will do anything he can to always make the customer happy when they leave his shop. He goes out of his way to help the less fortunate, stays open after hours for the last walk in customer that is in need, will not rope you in with an oil change to tell you there's something wrong with your car that has to be fixed that truly is fine for a while longer. A review can do a lot to either damage or help a business. But I am old school and believe that word of mouth is still the best way to know who's truly fair and honest and in our small town people know they get what the come for at The Country!
Jarrod Ball
3 years ago
Beware! Do not go here, my dad had his boat repaired there last year... he took months to get the boat fixed. When my dad picked up that boat, there was no oil pressure reading on the gauge nor did the temp gauge work, mind you both were working when we took it to him. My dad made his concerns known, but was told it s not an issue, the motor will run like that for a good while no problems. Being late in the season, we were only able to take the boat out a few times before the end of the season. Fast forward to this spring, only took the boat out TWICE before the motor started making a knocking sound. Took it back to tom in hopes he could take a look at it. The boat sat for most of the summer and was never touched so we had another guy look at it. The motor was not getting oil pressure at all and the soft plugs were not put in when Tom reassemble the motor which was the cause of the motor burning up. Tom offers terrible customer service and has not offered to make this right. He seamed relived when we came and took it from his shop. I would never recommend this shop!Service: Engine repair
Jacob Odle
4 years ago
The best mechanic shop in Ashtabula County. I guarantee if I said the make and model of my car they'd know exactly what car I'm referring to. I've gone there for years and they've saved my butt over and over. Even though I've gotten rid of my frankencar I'll still choose to go to them. Thank for always being there. Especially to Tom and Alejandro.
jerry dalrymple
3 years ago
Worst work ever. Three different quotes and guess what one they went with. Cost 200 over original quote and the same work was being performed. Had to bring back 20 min later cuz of brake issues and that's the work that they was supposed to be done. I wouldn't bring a lawn mower to them to TRY and fix. Horrible Horrible Horrible!!!!
me me
6 years ago
Took my son's car in for an alignment. After the finished it. He took to the Honda dealer. Where 3 of the 4 wheels were out of aligned. He then took it back the next day. They listed parts they claimed that needed replaced to aligned the car. Took it back to the Honda dealer. They said none of these are needed to be replaced. They gave him a Small portion of his money back. Kept the rest because they had to pay their mechanics for a poor Diagnosis. Would not recommend.
Adam Noble
3 years ago
Have not gotten my vehicle back yet or a phone call on the diagnostics but they have been the quickest and most polite to get a hold of and I will be updating my review after they are done looking at my transmission they run diagnostics today and said depending on the issue that they may be able to fix it as early as next week!Service: TransmissionService: Transmission
Betsy Massena
4 years ago
i would not recommend this business or tom to no one I was set there from another auto shop told him to verify that was the problem called me Monday said yes that was the problem told me I would have vehicle back Tuesday mid day well 3 30 rolled around still had not heard nothing from tom so I called he told me problem was fixed but they had order a part and was going be 100 dollars more then what I was quoted never called to get my authorization for one then wasn't even going call to tell me he had order part and that I wouldn't get my vehicle back till weds so then weds when we went to get it I said something questioning him and then he tells my husband and me he come right out and lied to us he never fixed what he said was the problem cause it never needed fixed to begin with then told us what he did or he says he did and charged us almost 100 more then he quoted us which we got ripped off big time cause we had our regular guy check prices on what he supposedly did I would not recommend this business or tom to o one unless you want to be ripped off by a crook I would give zero rating if I could anyone that's going t lie about what they did shouldn't be in business
Jarod Brenneman
6 years ago
Had a full wheel alignment done, took it to Nassief 20 minutes later failed wheel alignment test horribly. when I was done waiting 3 hours the inside of my car was filthy. dirt all over the center console and arm rest.
Sonia Nieves
3 years ago
Tom is a excellent , proffessional auto mechanic...I have been going to him for over 5 yrs...very trustworthy..I recommend him ..not too many auto mechanics in the county with his experience...
jeremey brown
4 years ago
Tom is a great guy. Gives you a fantastic deal on your auto repairs and services.
Olajuwan Smith
4 years ago
Kevin s in the Harbor and country auto are two of the best car shops in town. I highly recommend then.
Heather K
6 years ago
Great to work with, awesome service, and very nice!! I have taken my vehicles here and will keep taking them here.
Denice Anderson
a year ago
Very busy they seem nice but call ahead to make an appointment
Shyann Casbohm
7 years ago
Brad Kean at Country Auto is hands down the best mechanic. I highly recomend him!
Lolo thrifty pickers
4 years ago
Needed a tire put on my car on christmas eve...thank you for the great service!!!
chad stillman
4 years ago
Great shop Tom and the guys do great work
Laura Long
a year ago
Did great job. Friendly people.
Michellee Jewell
5 years ago
Great people. A bit pricey but great work
BJ. Kirk
3 years ago
Fair, reasonable and knowledgeable. Haven't had a problem.