RENT-2-OWN Amelia

4.5 (201)

  1224 Ohio Pike, Amelia, OH 45102
  (513) 752-9128
  r2o.com
  Claimed

Furniture rental service Appliance rental service Appliance store Bedroom furniture store Computer store Electronics store Furniture store Lawn mower store Tire shop Washer & dryer store

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Frances Davidson
2 weeks ago
Shawn and Kyle are the best very helpful. I didn't have a payment for a piece of furniture so they came to get it when they got here they asked me why was I letting it go so I explained and they made one phone call to Carrie and I got to keep my chair not only that they are always friendly. Thanks again guys.

  robin craig
2 months ago
I ve been a customer for a while now, I can not express how happy I am with the crew that they have in this one Particular store ! The gentleman I usually deal with is very friendly, respectful and kind ! He always makes sure Im happy with what I m getting or the service I receive! Thanks Jeff from Amelia rent to own You Rock ! . Also would like to add in them delivering guys ( Shawn and Corey) Thanks to you guys to for always being kind and friendly as well also very respectful !

  Lorie Watson
3 weeks ago
The people who work there are very friendly and make the process easy, and the two delivery drivers Shawn and Kyle went above and beyond to help me. They were right on time and just made it a great experience... good job guys and thank you so much for help!!!!

  Amanda Rutherford
3 weeks ago
Got a pre-owned couch from here, even came with free complimentary bed bugs! Had it 12 hours total. Then when I called them to come back and get it, the lady had quite the attitude and said the bugs must have came from me since they didn t see them on there before. Never saw one before that couch was here, saw them ON the couch and never saw another once since it s been gone.

  Lisa Back
2 months ago
Where to begin wow so many issues at this store first delivery is not on time I took off work to get a TV and chair delivered they ran an hour and a half late without informing the customers so when I called after they were already an hour late and I told him to cancel my order they still proceeded to drop it off a half hour later to my roommate which was not even supposed to see those items cuz they were supposed to be her Christmas gift then I've turned in vouchers that apparently the computer has not applied for 2 months got all that situated that was an issue that happened three different times they overcharged me twice got that taken care of they charged my roommate once which that card was not authorized that got taken care of I returned an item because I started getting angry at all the issues and realized that if I was going to keep getting over charged that there was no point of getting more items so it's going to start returning an item each time that happened today after making my payment on Saturday and today is Wednesday I received the thing saying I still need to pay which makes no sense to me I'm tired of the computer issues I'm tired of their issues they're always seems to be problems at this store I would not recommend running from these people I would recommend Rent-A-Center I bought stuff from them 20 years ago and I never had this issue sorry issues there's been eight separate occasions that there has been issues do not rent here

  Rhonda Sue Brittain
2 months ago
Everyone here is absolutely amazing! Their products are great, prices are affordable, and if they don't have it in stock they will find it for you! Ask for Baylie!

  Caleb Tincher
3 months ago
Whoever sold Caleb tincher his 65 tv is amazing very respectable knows how to work with people got me all set up I appreciate it a lot very satisfied keep up the great work Amelia R2O

  Anna Ryan
11 months ago
Hello everyone my name is Anna Ryan I just want to say going through Amelia rent to own is wonderful everything you get is at a great price and good quality. Bailey is a wonderful sales person very sweet and works with you on what you want I appreciate everything they have done for me and my family and love the products we have gotten from them. If they don't have what your looking for they will do there best to get it for you. I would recommend them to anyone who needs something but can't afford to pay the price all at once.

  Melinda Molina
6 months ago
Sean and Cory showed up with the ability to fit this couch in my house and did an excellent job and was very kind and considerate and I would recommend them for all who need someone who s knowledgeable go to rent to own

  Susan Powers
8 months ago
Johny and Shaun are great guys no problems with delivery very professional I have been with Rent 2 own over 20 years best people to deal with Amelia store is the best employees very caring I miss Brad but Carrie is doing a great job. Bailey is very caring she could sell you anything love you all. Thanks to everyone

  Mary Smith
10 months ago
I highly recommend the Amelia store!! We just bought a house and needed a new couch, the proccess was super easy. I spoke to Jeff and he explained everything perfectly and helped me out with the application over the phone. I will definitely be getting more products from them in the future.

  Jade Colmar
11 months ago
I have been a customerOf this store for a while now and I have had nothing but wonderful experience working with them. John particularly has been the one handling all of my accounts and has made everything very stress free and as easy on me as possible. I would highly recommend l!

  Linda Phillabaum
a year ago
I've been with the Amelia store for several years and almost everything major and a lot of minor items have came from R2O. My husband and I have been through some major events during those years and the management team has always been concerned and considerate during those events. There were decisions made that had to be made because at the end of the day management still had to answer to corporate. At same time if there was any way they could assist us in keeping our items and complying with corporate, they were glad to help. We've never felt looked down upon because of our situation and we're always welcome when we call or go to the store. I would recommend the Amelia store to anyone. The top notch service we receive from management and staff is the very reason we will not switch stores and R2O is the only rental company we use.

  regina hogan
4 years ago
Horrible customer service! Lawnmower broke and thought we would rent another while it was in the shop. Walked in and they wasted no time take an application for rental, an application that asked everything and surprised they didn't want blood. 1st time ever there. We had to supply more information then buying a new car and was even longer. They ask for 6 references and they will call everyone of them like your a thief. Set-up a time for delivery on Monday...ok.Monday came and they was a no show. Called and somehow it was taken out of delivery? Let's reschedule, ok. Well in meantime they called references, ok but that is why we was renting ...so we wouldn't bother friends or family. At this point we became frustrated. Ok you don't do credit check but if we say we own a house why not just check county real estate records instead of asking references if we own?Oh they said they was sorry and would be delivered....3 days not delivered, tired of the hassle ...told them not to bring it and not to ever call us. Their so called failure to communicate within made us regret ever going there and definitely made us never want to rent anything again. How hard can it be for basically 3 employees to get their schedules straight? But, all worked out in the end, a lawnmowing company did it cheaper than renting and required no headaches. Couldn't imagine actual renting from this horrible place.

  Jim Rogers
4 months ago
Very unhappy with this place at all I've spent a lot of money over the past 15 years with this establishment customer service was terrible for some reason they don't know how to listen they wanted to change my due date every other week running my card when they're not supposed to this will be the last time I ever buy anything from there

  Donna Walker
a year ago
We originally went in for the Xbox x series. We were shown other great products and how they worked. As we were contemplating on the purchase don't let them lock the door . Such a great environment we were met with great funny characters in that store. Brad and John provided great customer service. If you were to go to any Rent 2 Owns I would definitely choose this one. Lifetime customers.

  Jaiden Kidd
9 months ago
Jeff Unger goes above and beyond for his customers even after hours and always puts them first. Thankful to do business with him. He has fixed other issues from other employees wrong doings and never complained.

  Raejean Faul
a year ago
I stopped in to buy a new bed . Brad was very helpful . I was in and out in five minutes now I have a new bed on the way. He also is always willing to work with you on prices , payments etc. I have been a long time customer at the Amelia store.

  UnohooClan UnohooClan
a year ago
I would not recommend this place at all! It's really unfortunate and I am somebody who paid off their full account! The way that the branch manager Brad speaks to customers is awful! Also he seems to think it's okay to allow his other employees to be unkind to customers as well. Furthermore, they are not honest when they communicate with you through text message. If you're used to speaking to one employee and ask to speak to that employee then they will write you back pretending to be that person constantly. Who does that? The only type of business that should be done between a place of business and a customer is financial transactions & nothing more. The branch manager Brad & his staff seems to think it's okay to question people about their finances, and question you all the while being rude as IF you owe them anything other than a financial transaction. Can you get items from there easily? Yes you can but trust and believe that the staff seems to think that it's okay to be unkind whenever they feel necessary. They should not be talking to their customers badly or treating them badly. It happened to me twice and I had to contact the corporate office twice. It's such a shame. Just because you owe money to a business for an item, does not excuse or give Brad and his staff the right to question customers, to be rude etc! I was a customer for almost 2 years and finally paid off my item in full. It's pretty bad when a branch manager, a grown man at that cannot respond kindly or responsibly to a customer when they do not hear what they want to hear! What a shame!

  Tomas Hood
9 months ago
The staff go out of their way to provide top-notch service of all that they rent out. Good prices, too. Wide selection. Having a party? Rent out items you need, but only once. Need long-term solutions? Rent to own. Try them out.

  Jennifer Baker
9 months ago
I have bought just about all of my furniture from here. These people are awesome!! I would give 100 stars if I could. Highly recommend

  Lyndsi Southerland
9 months ago
Rent-2-own in Amelia was amazing. Jeff helped me so much picking out my perfect couch for my new place! I highly recommend them and seeing Jeff!!!

  Ducky Crowder
2 months ago
I m very happy with my new purchase thanks

  Tracy Thompson (Tracy)
a year ago
They were all helpful and nice except for one lady that seemed to me to be just holding down the chair. And trying to do at least as possible. She probably the reason they didn't give me cord back and the reason. When I sent my daughter to pick up the cord I was given the wrong cord I even sent the picture of the port. Like I was asked to do and they still Gabe me one too big. This upsets me because we are not working on 2monrhs I've been unable to use my laptop. So for 2months I've paid for something I'm unable to use.

  Talie Mahlenkamp
3 years ago
Seriously this place is great. I'm a single mom of 3 and needed a bed due to moving into a new place. The gentleman named John that works there helped me figure out the best option, and explained everything to where it was easy to understand how payments were set up. Seeing that I had my youngest baby with me plus a very small car, offered to deliver the bed himself the same day. Very professional, friendly and went out of his way to ensure great customer service. Will be going back for other items very soon!

  Chris Cooper
2 years ago
Johnny and Alex came out and were very pleasant and helpful with a faulty washer and dryer ventilation. They swapped out the washer and assured me the dryer would be fine with regular emptying of the lint trap. Definitely recommend this company. Very personable and quick service.

  April Phillips
4 years ago
Been a VERY satisfied customer of theirs for close to 10 years now. They were extremely helpful when our home caught on fire and helped me furnish our new home at a very reasonable price. We stayed a pair even though I had to move to another area that another store was closer but loyalty matters. I'd highly recommend this store to everyone. They always helped me when times got tough and NEVER collected any of my items. If I could give them a higher rating, I definitely would

  Austin Jeremiah
a year ago
Don t recommend this place. Controller was dirty. The system was dirty. There were scratches and dried snot on the system.

  Being_Miranda
11 months ago
The staff is friendly and quick to respond. Baylie messaged me first thing this morning answered all my questions. You'd be surprised what all they have to offer, if you haven't checked them out. Do it already!

  Margaret Fashola
4 years ago
I have been a loyal customer for 4 years. The best at what they do. I have received beautiful items from them .Without any confusion or problems with any issue I may have with my purchase. Thank you for great service and friendly smiles. You could say they have completed my whole apartment. My last purchase was a living room set. I love it. Thank you Rent to own.

  Opening Hours

Monday 10 AM-6 PM
Tuesday 10 AM-6 PM
Wednesday 10 AM-6 PM
Thursday 10 AM-6 PM
Friday 10 AM-6 PM
Saturday 10 AM-4 PM
Sunday Closed

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