Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dustin Hayes
a month ago
my experience was amazing. It was fast. It was very well done. The car was put back together. The interior was cleaned. Smells like a brand new car very impressed with the timeliness. And the cleanliness and just all around professionalism attitude. The greetings, I got very, very professional amazing job.
Rachael Carpenter
2 months ago
Very nice people. Kept in contact with me and my husband. Car done in a reasonable time frame. The car looked amazing! Like new! And the icing on the cake was that they also cleaned the inside of my car!!! Will deffinately use them if needed again!
Beverly Reinhart
3 months ago
Excellent work, Austin is the best he communicates with you through the whole process. Always answers questions and gives you the best feedback. I didn t take pictures but my car looks brand new again. Thank you Austin &Car Star
carrie patchell
5 months ago
From the time I dropped the car off, til it was picked up 3 wks later, I was kept informed the entire way. Austin was amazing to work with! He was attentive and kept us informed as things evolved. They also took the initiative to setup the rental car to make it as easy on me as possible. When picking up the car it not only looked great, high quality of work was put into making it look new again, that's when they dropped the bomb the warranty was lifetime for the paint and work done!!! This place is nothing short of professional with friendly faces excelling in customer satisfaction!! Would recommend to anyone looking for a body shop!!
Connie Coe
5 months ago
They did my repair quickly efficiently and called to keep me updated on Honda s poor part replacement program. It could ve been done in two weeks but Honda took eight months to provide. The part with everyone at Carstar was very attentive, contacted me often even offered to lend me a car to get my dogs nails cut. I would highly recommend them and I will use them again.
aimee spinks
3 months ago
Amazing customer service from Austin. Absolutely gained our respect and business and our car looks AMAZING! Thank you!
Lacy Morris
a month ago
Highly recommend this place of business!! Kept me informed what was going on with our vehicle . The workers are very nice and they did an excellent job with our vehicle. Very fast and efficient!!
Judy Hershey
4 months ago
This is my 3rd experience in the last 15 years with using CARSTAR auto body repair. They have consistently given me the lowest estimate and fast turnaround. This time they were able to troubleshoot my broken side mirror and only replace the mirror for a fraction of the cost of replacing the entire assembly. All of the employees are friendly and helpful.
Lorraine Campbell
a month ago
They done very good work. When I got the car back they even cleaned the inside of the car. Wasn't expecting that. I will definitely will be back. Thanks again
Mike Fulkerson
4 days ago
Very nice crew that works there.Car repair looks great!I recommend this place.
Robert Schneider
4 weeks ago
They did an excellent job on my rear bumper of my Honda and very very friendly staff at the front desk .they got my car done in a timely manner.
Bryan Warren
a month ago
Very professional. Have used them for a decade or better. Unmatched quality. If any issues, always resolved. Would definitely recommend.
gale wills
3 weeks ago
Carstar Amelia did a great job on my Nissan, as usual!I'm a repeat customer, and am never disappointed.
Mike Rader
a month ago
Kelli, Wes and the team at Carstar of Amelia were awesome. The estimate and repair visits were quick and were handled professionally.
jlvoet
5 months ago
Austin did an excellent job of communicating the status of the repairs through the entire process. I understand supply chain issues were not the fault of Carstar but Austin was still apologetic for delays and the repairs were done as soon as parts were delivered.Service: Body & TrimService: Body & Trim
Kyle Acus
6 months ago
I took my 2016 Chevrolet Silverado 2500 HD Truck to CARSTAR of Amelia for what was considered corrective repairs from a previous accident repair. I d like to give a shout-out to the entire team at CARSTAR of Amelia for their great customer service. Austin, their estimator was always willing to talk with me about the repairs needed and when picking up my vehicle, Tim (part-owner) went over the entire repair scope of work with me, outlining what all was touched. I d also like to mention that when my truck was dropped off, it was a little dirty. I didn t bother washing it before taking it to them because I figured they d have to strip the paint off part of it and didn t want to duplicate efforts. So that said, when I picked up my vehicle, it was extra clean. I could tell CARSTAR of Amelia went the extra mile because even the bugs on the bumper were cleaned off. In addition to this, when I went to fill up my gas tank, a week later, I noticed a previously broken fuel cap quick-snap fastener was reinstalled. So, I appreciate them correcting this issue even-though it wasn t related to why my vehicle was in their possession. Whether you have a small scratch you want repaired, or were in an accident like me, I d highly recommend taking your vehicle to CARSTAR of Amelia (Ohio). They will treat you right, be honest, and take care of all of your auto body issues.Services: Painting, Body & Trim
emily jones
a month ago
They were polite, fast and I was pleasantly surprised that they wiped my car down, vacuumed and washed the exterior for me!
Bilal Kennedy
11 months ago
I hit a table on my garage when i do reverse on my lincoln mkc 2015 then my insurance direct me to Carstar of amelia. They work very professional on my vehicle and so fast. Thank you so much and will recommended to everyone
Debra Crane
3 days ago
The staff at CarStar is professional and kind. The work was done on time and looked great.
Ben Bowen
2 weeks ago
Always amazing work from Amelia carstar. Great people great process and great communication.