Town and Country Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anna Steele
2 weeks ago
The owner of this junkyard had an engine for sale on Facebook marketplace for $600. He showed me the engine was in good working condition. i waited a month to get the engine .When I picked it up, it looked like the one I had seen running. After cleaning, painting, and installing the engine, I heard a knocking sound. I took the engine to a mechanic. the mechanic reported the engine is bad. Apparently he did a bait and switch on me. I have called this junkyard hoping they would make it right, but they will not answer . Now I am out $600.00 ! Do not buy from this junkyard!!!

  Clayton Stevens
5 months ago
I was trying to find a decent set of used tires on a budget before winter, and they went above and beyond checking all their buildings and tire stacks and ended up getting me a really nice set of matching tires in my budget. They even threw in a spare when I was doubting I'd find a set of 4 in my price range! Very friendly, helpful people, I'll definitely remember this and be back if I need anything else.

  Adam Kull
6 months ago
The lady that answers the phone and took my payment when I stopped by to purchase a seat was flat out rude and attacked me verbally for asking for a discount on a seat that looked like it's been outside for years. She said I was lucky that the other guy wasn't up here or he would've jumped on the seat and broke it if I asked him for a discount. I'm surprised they are still in business talking and acting like that. It was so weird I thought she was joking at first. Do yourself a favor and do not spend your hard earned money at town and country auto !!!!!

  Lisa Leonard
3 months ago
I called to ask some questions the woman who answered the phone was extremely rude wouldn't let me finish asking questions kept putting me on hold highly do not recommend

  Jerry Carroll
3 months ago
Everything you looking for a great place even new tires cheaper then anyone else

  Aaron
9 months ago
They have helped me tremendously! They helped me to find a part that I thought I could never find. When everybody else told me it was a retired part and there was no way I was going to find one. They found one for me and now I'm back on the road and able to go to work! God bless you guys!

  Elizabeth McKinney
a year ago
This is a great place. I've been coming here for 5 years. Sometimes staff comes off a little"rude" on the phone, but I assure you it's just because the phones ring constantly. When you visit, they are very kind and very honest and helpful.

  Laurie Branham
8 months ago
Great place. People are super friendly. Got what I needed and got it cheaper than quoted. Also open on Saturdays!!

  nick shreffler
9 months ago
Lady on the phone was short with me and wouldn t even try to work with me. Past times I ve been there the owner treated me good

  Nate wilcox
9 months ago
This place sold me a bad motor then made me wait 2 weeks to get another one because they didn t want to refund my money that was in spiral so they had to order a motor to replace the junk motor the other motor they ordered was bad and they had to wait to get there money back from who the order the motor from . 4 weeks later after drop I the junk motor off im stillWaiting on my money and we are going in July I got the first motor in on April 8.Don t buy from them

  Adam G
a year ago
Purchased a set of very nice wheels, ladies inside were super friendly and helpful. Very fair prices, lots of wheel/tire options. Will certainly be back!

  Sheila M
5 years ago
An absolute genuine good company. I broke down just down the road and they saw me and took time out of thier day and helped me and went beyond helping me. They are truly wonderful human beings. If this is how they are out of work imagine the customer care they give! True hard working gentlemen is what they are. I have used them in past for parts and will definitely continue too and will for sure recommend them to everyone. Thank you so much and God bless!

  Micheal Gorby
2 years ago
One star is even hard to give them. They have the absolute worst customer service ever and are extremely rude. And I had to wait an hour on a part a part that was bad at that. The lady tried to say that Advance & Auto Zone lie when we watched them test the part 3 different times and ended up having to get a new one. Will definitely take my business else where forsure.

  Chrissy ward
8 years ago
I have to give this group a review ! Usually salvage yards are not female friendly. Town and Country is the exception. I called them for a part that had seem to be impossible to find. They were friendly and helpful. I was still dreading the visit. I was pleasantly surprised. The woman I spoke with on the phone was as friendly in person. The entire crew was so nice. The part was reasonably price and a fraction of a new price part!! I'm getting ready to shop for tires and I'm going there first. Thanks Town and Country

  Christian Giordullo
2 years ago
I stopped in one day and left with a van load of hard to find Crossfire parts. Fair prices and helpful staff. It was worth the 100 mile drive here from Cincinnati. If another Crossfire hits the yard, I ll definitely be back!

  Jerry Murphy Jr
4 years ago
This is a great place to get quality parts, new and used. The customer service there cannot be beat! I drive past multiple salvage yards to buy my parts from these guys. The employees there are a wealth of knowledge in the automotive industry as well, and are very eager to help you figure things out. Great people all around.

  Michael Surbaugh
a year ago
Top notch. Everyone here is friendly, knowledgeable, and honest. Have NEVER had a bad experience. Great people and parts!

  Chris Shamblin
4 years ago
We drove from Point Pleasant WV to get a part from here we couldnt find anywhere else. We had a little bit of wait when we decided to check on another part while we were there. However, service was good and prices were great. They could learn to smile a little be a bit friendly but couldnt beat the prices.

  Richard Garrett
a year ago
We showed up a few minutes before closing and was given supreme service and great pricing..

  William Blevins
4 years ago
I bought some used rims and tires for my truck from them and then they bought my original rims and tires. I felt they gave me a good price on theirs and also offered me a good price for mine and even removed and returned my TPMS sensors. I will definitely recommend them and if I need anything in the future I will check them first. Highly recommend!

  Stephan Giles
2 years ago
Called to get parts and they said yes we got it come on down. Got there and after waiting over an hour they came back and didn t have any of them. Came down on another occasion and the parts they had were cracked and broken. Way overpriced and expect to be there well over an hour. They think they have gold. Luckily other places are more reasonable

  Anthony Payne
4 years ago
I've heard of Town and Country from various people over the years. Always positive remarks. I live over 90 minutes south of them and have been working with Michael to find a new head for my 2002 Nissan. He found one but wanted to be sure it would work so he tested and inspected and gave me an even better price AND a guarantee on it when it passed his inspection. I'm very happy with them especially when considering that I'm a disabled veteran on a fixed income and don't have "extra" money. So when the head was found to be severely cracked on my car. A refurbished head would've cost me the same or more than the amount I paid for the car. Thanks Michael for the extra effort man, the even better price, I appreciate it greatly.

  Tom Smith
4 years ago
Great people...called ahead looking for a rim for my Fiat so I can have a spare. Perfect fit...absolutely perfect price too and it came with the tire on it too! Got a great deal on the factory floor mats too... Now I have a spare set of those also. Out the door for the like new tire, alloy mint condition rim and the set of factory floor mats all for $130 including tax! Yeah this is my new "go to" auto parts spot and make it yours too!

  Keith Murphy
a year ago
They got a great selection of slightly used rims and gray almost brand new tires on them and the prices are not bad

  Steve C.
3 years ago
Stopped there on a what the heck !They personally took me out in the yard to look at the selection that they said they had, and personally got to pick the parts for them to remove.Not only were they the right color but in good shape, price was right, and friendly. I would give them a try, might find what you need.

  TerriK Johnston
3 years ago
Although there are acre after acre at Town & Country they are a family-owned business that make you feel like you're one of the family. From the beautiful woman who answers the phone and takes calls in the office to the outside yard crew members their knowledgable customer service goes beyond what you would expect at a salvage yard out yonder in the middle of nowhere. If they don't have it they'll find it. I've always had nothing but great experiences out there I rate them eight stars.

  ank kil
4 years ago
The guy behind the counter was very good to me. Gave a great deal on a set of almost new tires. About 50% less than new. Only had 35 miles on them.

  The Pope
8 years ago
Great experience! If your looking for fast friendly helpful service Town and Country is the place to find the part or parts your looking for. I've bought engine's and various other parts from here with 100% satisfaction. Stop in. Or check out their website you won't be disappointed. Also this business is family owned and operated.

  Cassy Hatfield
5 years ago
Needed 2 tires for my car and they had 2 almost brand new tires they wanted$40 for. When I told them I only had $30 with no hesitation they gave them to me for $30. Very down to earth nice people, thanks again really appreciated it more than you know.

  jonah staten
5 years ago
So very helpful and friendly!! I have been to all of the surrounding salvage yards recently and none come close to making you feel appreciated and/or as important as Town and Country does. Sharon (front desk) goes out of her way to make your experience as pleasant as she can with customer service second to none! I highly suggest you go see Sharon at Town and Country the next time you're looking for a way to save money on your auto parts needs.