Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maria Arman
3 weeks ago
Great service every time I go. Jacoby every time is so nice and respectful. I also hear him communicating well and showing kindness to his coworkers. First time I've worked with Carolyn and she was nice as well and cleaned my windows without asking which was nice!
Rebekah Hale
3 months ago
Quick quality service. The guys are very knowledgeable and helpful. You get a lot of perks with your service. When you get your oil changed, you get your fluids topped off then as well as any time in the next 3 months. They offer other services like oil filter replacement and wiper blades (at a comparable price). They are always very nice and professional. We have used them twice a year for the last 3 years.UPDATED: They put the wrong oil in our car AND the wrong amount of oil. This could have easily blown up our engine. Mechanic said this has happened several times this month to different people, all from this Take 5 location. We paid over $100 for the oil change while the mechanic down the street who found the problem only charged us $50. Yes, we had to get another oil change so our engine didn't blow up. Then, customer service couldn't get a hold of the location when we called to complain/file a claim.
jesse theXloner01 goodridge
a month ago
0 stars went to get our oil changed and that was fine but when we left our car started acting up and all the dashboard lights came on and it died.before we even left they had to give us a jump.everythint was new when we took the car to them. when we called them up the guy who answered the phone said they sprayed something on the alternator belt and snapped our belt. Now they don't want to fix it
The Goonisphere
2 months ago
Finally ran out of free oil changes at the dealership. Take 5 West Market St was recommended to me. Could not be happier. Friendly and professional service. Also only took 20 minutes and not 3 hours waiting at the dealership. Many thanks to Jacory and his team.
RTG 33
5 months ago
I've been to the take 5 location near the Acme in Akron twice and both times were great! Jacoby helped me both times and you won't get anyone nicer than him! He's super nice and has great communication with you while he's working. You can definitely tell that they put in the effort at an efficient pace. I'll definitely recommend it to anyone that I talk to! 5 Services: Air & cabin filter replacement, Oil change
CJ
4 months ago
I had a very timely professional service call by the young men who serviced my car. They were very polite, and courteous. This is the third time I've came to Take 5 for my oil change each time I greatly appreciated the services.
Ellen Yoder
6 months ago
The employees were polite, but talked too fast and too low for me to understand. Everything went fine during the oil change, but the next day my car was hesitating and the engine light came on. I m guessing that the air filter wasn t seated properly when they put it back in. Now I have to go somewhere to get in the air filter seated properly.Service: Oil change
Ivori Balas
2 months ago
I had a super quick & great experience getting serviced at this location. Jacoby H was very nice & helped me!
Frank Zugaro
4 months ago
They where shorr handed this prime. They are always polite and efficient. I have been there 5 times this past year and will continue to go to them. Pleasant and courteous.
A How
6 months ago
This crew is AMAZING! True professionals! I am so happy I went to this specific location. These guys know what they re doing and they care! They went above and beyond to help me out with coupons to reduce my overall price. Oil change and brand new wipers and I still had time to grab lunch on my break! Thanks again!Service: Oil changeService: Oil change
Nathan Lippencott
4 months ago
Talk about bait and switch. Was forced to use Mobil1 during the pandemic (understandable), but requested the cheaper oil, but still charged for Mobil1. $140 later, after the generous $20 coupon. You might as well utilize the dealership.
ivy wright
4 months ago
I love yall... you really value your customers.... the service is top of the line and the only places I take my cars too.
Russell Cooper
5 months ago
I'm talking to that. The last time I was there I wanted a system's got smart with me because I was setting app Uber 5 minutes and I didn't like the idea me been at 5 minute old change past 5 minutes he got smart women told me they wouldn't go wait on me I was gonna have to. Wait longer and then one of the other assistants was gonna put me out. When yet I get my oil changed. That often what inside it's 5?
Eugene Pastor Norris
5 months ago
The generator helped us had great customer, service, skills, knowledgeable, courteous, made us want to return.Service: Oil changeService: Oil change
Alice Jordan
6 months ago
I purchased a used car on August 29th. On August 31st It to Take 5 and purchased the top oil package, indoor filter and new premium wire blades for a total of $194. Before service was completed, I asked the tech if he saw any leaks and he responded no everything looked good . On October 1st, my car stopped in not so safe part of the city, it had to be towed home. The next day I had it towed to the dealership for repair. The next day the dealership tech called and told me the engine ceased because the oil filter was loose and all the engine oil leaked out. My car now needs a new engine because the Take 5 tech didn t tighten my oil filter. DO NOT GO TO TAKE 5 so this won t happen to you. I am furious and will never go there EVER.Services: Air & cabin filter replacement, Oil change
Stephen Wallace
9 months ago
This is the most unprofessional place I've ever been. Loud horseplay and seemed like the vehicle services came second to talking. In particular Leo just yelled and hollering the whole time..this is seriously my last time coming here. I only came because I needed this done and didn't have time to go another place..I've now had 4 bad experiences in a row. I don't understand beythis use to be a good place..
A Bolton
9 months ago
Staff is friendly but the prices are inconsistent and they tend to price gouge depending on how familiar you seem to be with cars.Last year, I went with a friend who has a lot of experience with cars and he was helping walk me through it from the passenger seat since it was my first time. It all went pretty smoothly and at the end, that cost was about 60 dollars.Fast forward to a few months ago and I had just come back from a long road trip so I needed to get the oil changed again. I went by myself this time and while the staff were friendly and helpful, the price was marked up to just under 100 dollars for the same exact car and the same exact basic oil change. If they had charged any higher, I wouldn't have been able to pay them because there was not any indication of the prices until they said the final number.If I ever go back, I'll be asking for the price up-front. I'd advise anyone else to do the same.
Sherry Kanoski
8 months ago
Sat in my car while 2 nicest people attended my car!Right off, gave me bottle of cold water to drink;so considerate.Changed oil,checked all fluids, changed window wipers.Very thorough work. They do E-checks (emission), too.Manager advised I should replace tires as they re worn. Very kind & conscientious people. I am sending my whole family there.Services: Air & cabin filter replacement, Oil change
Glendia Doss
4 months ago
What a nice and friendly crew! And of course they gave me first class service.
Gina
4 years ago
TERRIBLE EXPERIENCE! "Take 5" actually took 30. The next day after getting my oil changed my car started giving me notifications that my windshield wash was low which they marked off as completed by the business. I started to come back to have the company top it off like the sheet stated they did but I figured I'll do it myself and just never give them my business again. So here I am today filling up my washer fluid just to take a look and see that my coolant was not topped off either! It's bad enough that I was paying $45 for an oil chang with NO CAR WASH! But a $45 oil change and my fluids weren't topped off is a deal breaker for me. I'll stick with Ron Marhoffer where they give an oil change, top off fluids, AND give a FREE car wash for a similar price!
Fawn Rinehart
5 months ago
The Techs there are super courteous, and truly care about their customers and are knowledgeable about vehicles in general! 5 Stars all the way!Service: Auto engine diagnosticService: Auto engine diagnostic
Cat Holtzapple
7 months ago
Went in for an oil change yesterday. There was only one person working, with a long line of cars waiting. Jacoby was quick, extremely kind with a great attitude. He was so polite and helpful. He had a lot to do by himself. Thanks Jacoby! Give this man a raise!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Zach Walker
2 months ago
Slowwwww. I got here and been sitting for roughly 15 mins. Another car pulled up after me into another bay and got serviced before me.
Michele Sandridge
5 months ago
Excellent service. Manager Alex explained new procedures. Technicians are all efficient and friendly. Trustworthy! So important.
Susan Bose
6 months ago
Fast, friendly service. Thankful there are coupons offered to defray the cost which is higher than most. But for speed, efficiency and friendliness, it is worth itService: Oil changeService: Oil change
Gregory Franklin
6 months ago
The service was excellent. The Assistant Manager Jacoby was very thorough and professional. He is an asset to your company. .
Karen Dunnagan
4 months ago
I love this place and all the workers are helped kind and respectful and I just want to say thank you for your services
Dallas
8 months ago
Jacoby was excellent in helping me get my oil change, and bring my air filters condition to my attention. Very friendly and informative. Always let me know exactly what they were doing on my car that second delivering the news with a smile and great demeanor. Definitely be back for more services. Go Jacoby!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Joe Cohen
5 months ago
Great experience, very knowledgeable staff,explained my issues and gave me good solutions.
Lois A Christian
9 months ago
Take five is a great place to get your oil change and they take care of other services, filters, windshield wipers, etc. I was very pleased with their courteous and in and out quickness of their work. overall, I was very pleased with their service.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change