Cole's Garage, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Diamond Riddle
3 weeks ago
I purchased a car and was making payments to this business. The frame of the car was CLEARLY rusted long before my purchase. Sadly I was unaware of the rust until The car had a ball joint break and when they tried to tow it the rust was too severe to lift it. Multiple tow drivers/mechanics have told me the car was unsafe. When brought to the owner STEVE EVANS attention he told me he needed to see the car and then he would update me. STEVE proceeded to fix the car (including repairs unrelated to the ball joint) WITHOUT any permissions, request, and a price of over 1100$. I CLEARLY told him BEFORE HE DID ANY REPAIRS I did not want to repair the car as I was told it s unsafe. After several attempts in search of a resolution he became impossible to work with. He refused to answer questions about my car and became all around dismissive of my concerns toward the rust. He then accused me of putting 10,000 miles on a car I have had about five months. At a certain point he refused to speak to me accusing me of being sneaky. In conclusion STEVE EVANS is not someone I am able to TRUST. I held off on saying anything but I don t want another unsuspecting customer to be where I am. I ve attached pictures below for reference

  Kimberlie Netherton-Kidd
5 months ago
I am very pleased with this shop! The people were very professional and kind, and the mechanic who worked on my car kept me updated on what was going on and made sure i understood what was going on! I would absolutely recommend this shop to anyone looking for a good/fair repair shop!Services: Engine repair, Auto maintenanceServices: Engine repair, Auto maintenance

  Gage Webb
2 months ago
Excellent service. I called at 730 am for a broken control arm and the owner Steve told me if I can get it there soon they can look at it and fix it. Not only did they fix it same day but they went above and beyond by looking over my whole front suspension and tightening my struts and sway bar links that I didn't know was loose. They also fixed a squeak in my steering that nobody could figure out in the last 4 years. Thank you guys and I will be a long time customer.

  Mia' Easson
2 months ago
Steve was very helpful and swift when it came to my emergency while visiting family. I live out of state, and needed to get my car fixed in a hurry. I was able to communicate with Steve at 7:30 A.M. and began being serviced by 8 A.M. I highly recommend Cole s for any issues with your vehicle!

  Meg
5 months ago
Had to give 5-stars for my first time there. I had a small emergency first thing in the morning and it was actually AutoZone that recommended the shop to me. I was greeted with a friendly voice when I called and surprised to find out they were already open at 7:30 AM which is great. And soon after I arrive there, I was with a friendly face that much the voice that help me on the telephone. They were able to fix my issue and help me on my way with no charge because I guess it was easy for them, but meant the world to me this morning. The owner help me and was very patient kind and explained everything to me since I don t have much knowledge about cars. His surrounding staff were all very kind and efficient. I quickly learned just sitting in the waiting area from another customer coming in, that Cole s has a good reputation and recommended often. I felt very good about going there and I m definitely going to be going back there for any further or problems I may have.

  Kara Gati
2 months ago
Absolutely amazing!!! I m not a car girl and I don t understand a lot about them but they were so patient and answered all of my questions. Overall one of the best mechanics I ve ever been to!! I will for sure recommend them to anyone!!!

  Roy Hudson
5 months ago
NH resident traveling out of state for business. Bad luck to break down on hwy 8 in Akron. Good luck though picking Cole s Garage. The owner Steve and his staff are absolutely top notch. I can t say enough good. Certainly could ve taken advantage of the situation, but what I received was outstanding customer service focusing on minimizing my cost and getting me back on the road.Thanks so much Steve, Rob, Erica!!!!!Service: Electrical repair

  Chykela Williams-Glover
3 months ago
I really appreciate Fred at Cole's Garage for fixing my Ford Escape,when I need our Truck done again I will go back there. I like that it s running better than before The reception is nice too

  SUPER MOON
3 months ago
Recently, I experienced a flat tire on my 2012 Chrysler 300, which led me to Coles Garage. To my pleasant surprise, the team at Coles went above and beyond just fixing the flat. They installed a set of brand new tires on my car, which dramatically transformed its performance.The difference is remarkable my Chrysler now rides as if it s fresh off the showroom floor. It s not just about the tires; the overall handling and smoothness have significantly improved. It s like driving a brand new car!I was impressed with the professionalism and expertise shown by the staff at Coles Garage. Their attention to detail and commitment to quality service is evident in the way my car feels now.if you re in Akron and need any car service, especially tire-related, Coles Garage on Arlington Rd is the place to go. They don t just solve the problem at hand; they elevate your entire driving experience!

  steve marshall
3 months ago
Everyone I talked with was friendly knowledgeable, service was fast. They are also honest with you about the services needed, and in a proper order so that was a definite plus. Will definitely keep going back.

  Yonni The Beauty
2 weeks ago
Very satisfied with the professionalism and great work was done in a timely fashion. Excellent job! Highly recommend, you won't be disappointed

  Ellie DeMattia
3 months ago
They explained everything that was going on and looked into some preventative care for the future of repairs. Everyone is so nice! 10/10 definitely coming back again

  mari jane
3 weeks ago
So I took my car to get checked out cause I just bought it why did these mf tell me it would cost 6,000 dollars for parts that didn t even come close to it nor was the actual problem I know this cause I took it some where else and they said at most I would be looking at 1,500 DO NOT go to them they entirely tried to rip me off

  PABLO ESCO
a month ago
All I can say about this place he is higher than everybody in town I don't know what type of work he does or anything but he's definitely higher than everybody LOL

  Marvin Ssegawa
a year ago
Steve the owner is very trustworthy and genuine and rob and the rest of the team were great. We took my husbands van and he had a lot of questions and Steve answered every single one and was so good about talking with my husband with his accent. I would recommend this place to anyone it s a little higher priced but it s way more quality work.

  Tamra Caruthers
11 months ago
This is the best garage I've ever worked with. They are timely and efficient and take the time to explain any issues. They always let you know what is most pressing and work with you regarding what you can and can't afford. I never feel like they're trying to upsell me or give me the "girl price".Service: General repairs & maintenanceService: General repairs & maintenance

  John Dyer
3 years ago
Everything was great they evaluated my car fixed the issues and pricing was fair and honest. Stand up technicians and owner and got my car back in reasonable time.

  Tammy Covington
8 months ago
I went too Cole's garage today they were open at 7:30 this morning got my vehicle in and back to me by 3:30 and one day they are reasonably priced Steve was nothing but a gentleman and Frank was a stellar mechanic I highly recommend them. Good job guys

  William Wilcox
6 months ago
Kohl's is great My family has been using them for years Rob is I'm very professional and thorough technician I always fix our autos right the first timeServices: Auto water leak repair, Engine repair, Oil changeServices: Auto water leak repair, Engine repair, Oil change

  Dejah lsler
9 months ago
Coles Garage is extremely generous and honest. I had an issue with my vehicle and the shop owner kept his word, and made sure the situation was handled in a professional manner.Highly recommend!

  Takisha Strowder
4 months ago
Excellent services!!!! 100/10 would recommend. All staff was polite, knowledgeable and honest!

  Renee Taylor
a year ago
Had a great experience here as a walk in. Fred was able to fix my issue right away even though they were clearly busy, and didn't try to sell me unnecessary work, which I really appreciated. The way Steve conducts business is also super admirable, based on my short time in the waiting room. You can tell these are good & honest people running this place. Will definitely be back the next time I need work done.Service: Auto maintenance

  John Jones
5 months ago
Took care of my problem & it seems like my car runs better than before.They did a great job.

  Mariah Fannin
8 months ago
I've been to this garage 2 or 3 times now for assorted jobs. The other reviews don't lie. Good work done in a timely manner and not overly expensive.

  Damund Smith
5 months ago
Best repair shop in Akron!!! Black owned, very Professional, reasonable prices. Check em out you won't regret it!Services: Auto glass repair, BatteryServices: Auto glass repair, Battery

  Juan Jackson
a year ago
They got me in and out really quick. Honestly quicker then I expected. They were also very nice and helped me out with everything I needed and extra as well. Definitely will be coming back to these guys whenever I have any car troubles!!Service: General repairs & maintenanceService: General repairs & maintenance

  D'Amari Thomas
a year ago
Awesome experience!! Super informative, very professional, and made me a young woman with limited knowledge about cars feel safe and heard! Steve and his whole staff are my favorites and I recommend them to everyone.Services: Transmission, Tires, General repairs & maintenance, Vehicle Inspection, Brakes, Vehicle safety inspectionServices: Transmission, Tires, General repairs & maintenance, Vehicle Inspection, Brakes, Vehicle safety inspection

  Jesse Smith
2 years ago
Everyone at the garage was very friendly. They repaired my intermediate exhaust pipe no problem and even explained potential reasons why I had the issue in the first place. The repair was reasonably priced and was quicker than most places. I made an appointment dropped the car off and got it back within 24 hours! Cole s garage is my new regular garage in the Akron area!Service: Exhaust

  Marquis Thompson
6 months ago
Very professional and knew exactly what was wrong and repaired my vehicle properly. I highly recommend for any service you may needService: Auto brake repairService: Auto brake repair

  Brittany
a year ago
This place is amazing!! They know what they are doing and are super friendly. Another mechanic shop would probably try to get over with pricing. But not Cole's garage and they fixed my car back to its original state and were very inexpensive. I highly recommend them. They treat their customers with respect and like family. I would like to say thank you Cole's garage. Once you are a customer and keep going back, they definitely show you deals. I was in out not even 5 mins tops just for a headlight replacement. If I could give more stars, I definitely would!!! :)Service: General repairs & maintenance