Vision Ford

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paige Bernard
3 weeks ago
My salesman was Jessie. I was beyond pleased with his service from start to finish. It was seamless. He was not pushy at all and did his best to provide me with the best service possible. Not to mention, he took time outside of his hours to get me all squared away because it s what worked with my schedule. I am so glad I went with Vision Ford!

  Josh Olson
3 weeks ago
We just purchased a used vehicle from here, and had an overall great experience! We live in Fargo and were not able to make it to the dealership to look at the car so Jesse made sure to get the vehicle to us at our home to test drive. He communicated quickly and honestly to all questions and aspects of the sale. We would definitely recommend this team and will look to purchase from them again in the future!

  Aaron Waite
a year ago
Alot of Dealerships could learn a thing or two from Vision Ford. I'd like to start with the excellent service we got from the salesman Jesse C. who went above and beyond with service in buying our vehicle. We purchased a used 2017 volkswagen toureg and live up in Fargo 40 minutes away. Having a new born I wasn't sure how to find time for a test drive almost an hour from their dealership. They were more than happy to bring it straight to the house to have us test drive for 24 hours to truly get a feel of the vehicle. Also no haggling need as they priced the vehicle more then fair compared to the same vehicles in the area with higher miles at a higher price. When all the paperwork was finished they delivered it right back to the house. Overall excellent experience with this dealership wouldn't hesitate buying another vehicle in the future from them.

  Dillon Hopwood
8 months ago
The service manager, Brock, tried his best to make my experience better, but he was no match for the incompetence in the back. After many problems, including me bringing the truck back, 5 tires and 3 tpms sensors were too much for Vision's mechanics to handle. Putting the tires on without sensors replaced, multiple leaks, etc. And then I get home after being there from 8:30 a.m. to 7:00 p.m. and they threw my spare in the back, left my spare retaining cable down and the safety cable dragging on the ground. If this would have caught on my drive back they would have some major problems with me. Oh, and one of my sensors still isnt working. Do not go here, and Brock, find better mechanics. What a circus. Downgraded to 1 star, as my tpms is still not working and the balancing weights have already fallen off the rims after 1 week. I asked them to take care of it and they didn't get back to me.

  Jessica Stockert
3 months ago
Hands down the easiest car buying experience I've ever had. From driving the vehicle to me to doing all paperwork electronically including a trade in, customer service is truly unmatched. Thank you again Jesse and Colton, you were fantastic to work with!

  Madison Zismer
8 months ago
I had an amazing experience with vison ford. Jesse helped me find the perfect vehicle for me. & even had it delivered to my house 2 hours from them!!! They definitely have an amazing team! Thank you everyone @ vision ford

  Carson Bartholomay
2 months ago
I worked with Jesse and Colten. It was my first car buying experience and it could have been better. Any questions I had they answered and then some. Any problems with the car got taken care of. Highly recommended!

  David Provencher
a month ago
Colton and Jesse made purchasing a vehicle remotely with a trade in extremely easy. I would absolutely do business with them and the team at Vision Ford again.

  Lindsey Johnson
4 months ago
I was trying very hard to give them a chance, as i've heard nothing but bad and am in a bind. Called yesterday my vehicle had a flashing service engine light knew I needed to get it in asap. They said they had an 8:30am appt for today available and would be able to get it in right away. So I thought that is great, well here we are it is now 2:15pm and it still has not even been pulled into the shop and all I get told is i will go talk to the tech and I'm sorry.

  Dillon Johnson
7 months ago
Vision was great to work with. Jesse and Dalton were able to answer all questions and really took the time communicate with me throughout the process. I do a lot of traveling for work and they were able to deliver the truck to my house and allow me to E-sign most of the paperwork. For the paperwork that needed to be signed in person they brought it to me with the truck for a signature. Highly recommend working with those two, had the vehicle I wanted and had a great deal on it. Very pleased.

  Julie Friederichs
a month ago
We love buying our vehicles from Ward and his crew at Vision. They make the purchasing process easy and the service we receive a second to none!

  Juan Diaz
a year ago
As a new customer to Vision Ford, my experience with this particular dealership was Outstandingly Amazing..! A Big shout to Michelle for organizing our finances and working hard to getting us the best rate. And also to our salesmen Jesse C. For helping me find the Perfect Vehicle for my Family and i. Especially living 2hrs away from Vision Ford, he went above and beyond to drive and meet us here in East Grand Forks just to test drive the vehicle. Not only that but is willing to deliver straight to my house. I would definitely recomend coming to this business for your next vehicle purchase, Hands Down Best Experience..! Overall 5 Stars Plus...! Thanks, Diaz Family

  KJ Woodbury
a month ago
Colton was great to work with, as well as everyone else that helped us. We felt comfortable with the process, they were very upfront and honest!

  Keith Neubauer
3 months ago
Jesse was super easy to work with. He made it an enjoyable experience. Will definitely buy another vehicle from him in the future.

  Jackie Collins
6 months ago
Great experience working with Jesse one phone call and he took care of all my needs. I told him my situation and he sent the perfect vehicle. I still have not even meet him but brought a truck. If we ever need another vehicle I know where we are going. Thanks Jesse and Vision Ford

  Currence Michelle
9 months ago
Dalton and Jesse made the process very smooth! I had my eye on a specific vehicle and they had it ready when I got there. Jesse offered to get it cleaned better and bring it to Fargo a couple days later but I wanted to take it home that day! Even after the purchase when I discovered a small issue, Jess was quick to assure me that their service team would get it taken care of and he would take care of getting the vehicle to Wahpeton and back. I will definitely do business with Vision again, they will go above and beyond.

  Brock Horner
8 months ago
Vision was great to work with. Our salesman, Jesse Chavez, went above and beyond. He drove the vehicle up to Fargo to let us see it more than once and made sure our convenience was always top of mind. On top of that, when our vehicle was dropped off to us. Jesse even made sure we had some gas to start and although we made it difficult with a last minute location and time change for our official purchase, Jesse made sure it worked for us. He only gets 5 stars because I m not allowed to give more.

  Audra Mari
3 years ago
I had the BEST experience with the team at Vision Lincoln Ford. Ward Cater is just the sweetest and SO knowledgeable when it comes to what you re looking for in a vehicle. Alex Beach, thank YOU for teaching me all about my new car, what it has to offer, and how all of the gadgets work! Luke Jonason thank YOU for helping us with paperwork and explaining it all to us quickly and efficiently. I would recommend this team of professionals to any friend or family member!!! Thanks again!!-Audra Mari

  Stu Sautner
4 months ago
Our salesman Jesse made every effort to find the vehicle we were looking for. Even after the sale he made sure things were in order, delivery went smoothly, and everything was in order.

  Cory Huelsman
a year ago
Jesse is amazing to work with on finding the right truck for our family. Very knowledgeable and straight forward. The service and attention was impeccable! I definitely will be a return customer for many more trucks. I did what everyone does though and shopped around Fargo where I live first. However the dealerships other than vision in this area like to squeeze you with tricky number work and switching things around. SHOP VISION MAKE THE DRIVE IT'S WORTH THE SHORT TRIP.

  David Grant
a month ago
Thank you for your great customer service!!!! We would definitely recommend you to our friends and family! Thank you Rob and Jesse! Dave and Debbie Grant

  Tulsa-Leigh Kugler
6 years ago
Vision Ford was a wonderful experience for my husband and I. I reached out to Jesse Christensen about a Dodge 1500 that I say online. When we got there for our test drive, Jesse had the truck ready to go (gas and washed) by the building waiting for us. Everyone on site was very welcoming and friendly to us. Within 3 hours we were driving off with our new Dodge. Give Jesse a call if you want a friendly salesman. I know we will be back!

  scott neal
a week ago
Vision Ford madr everything really easy and I felt like it was a fair deal on both sides

  Laura Peterson
4 months ago
Jesse was great to work with! He listened to what we were looking for and was helpful in finding us the right vehicle.

  Eddie Armstrong
a year ago
Alex was super cool. Test drive went great. He didn't try to up sale me on anything. Michele was awesome. She worked hard to get me the best rate and the best deal. It was my first time buying a car from a dealership so i was pretty nervous to take on a big loan. But they all made me feel welcome and at home. The vibe and experience of this establishment made me feel at home and comfortable. I definitely recommend coming to this business for your vehicle purchase.

  Jordan Buffett
4 months ago
I was called foolish and silly by the "service" manager for wanting to take my vehicle somewhere else after they had it for a week and were looking for a check engine light that was not there.... I dropped it off to have a door latch fixed.... 155 bucks I had to pay but life lesson was leaned. Never going back!

  Asia Villarreal-Sansom
10 months ago
Would get my oil changed and tires rotated regularly. Would get paperwork after each apt telling me all is good and all the things that were checked green. Recent oil change I am told I need new tire rods, new tires, and I have a transfer case leak. I m concerned at this point because I bought new tires from them a year ago. I take it for a second opinion. I do in fact need new tire rods to the point were they told me it was so loose and dangerous to drive and because of this the inside of my tires are shredding and need to be replaced. I was then informed whoever has been rotating my tires should have seen this because this is not something that happens quickly. I called ford vision to speak with the service manager who talked in circles and proceeded to tell me I don t need tire rods that it was fine and my tires are good until spring. But was told differently after my oil change was done. Then when I explained I went for a second opinion and told him what was said, he then started to say well we don t check everything after oil changes and tire rotations because it takes to much time. I received paper work with check marks stating all was good after each apt and I got a tire rotation not more than two months ago. The issue with the tire rods should have been noted during that visit and if they aren t actually doing this I m concerned for whoever takes their vehicles here. I normally had good experiences here but this time was terrible and I feel like nobody knows what they are doing or what is going on. The service manager completely changed his narrative after I stated I went for a second opinion.

  Leslie Seifert
a year ago
We had a great experience purchasing a used vehicle. I had called to confirm inventory and Jesse told me about a vehicle that had just been traded in that sounded like a great match. We drove the 80 miles to see and test drive and made a deal. They replaced the tires, serviced it and detailed it before Maddy delivered it to us. Maddy took plenty of time to go over everything in the vehicle, get me set up with the app and answered all the questions I had when she delivered the car. We received top notch customer service from all of the Vision Ford Lincoln employees and would definitely buy a vehicle from them again!

  Josh Heinz
2 weeks ago
They are amazing!! We love our new car I highly recommend them

  Sam Barnett
6 months ago
One of the best car buying transactions I ve ever experienced. Highly recommend. Thank you.