Westlie Ford Super Duty

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jacob
2 months ago
Thank you westlys on getting my truck done an in a timely manner. And the customer service an all the help you went above an beyond for me thank you an great work.

  Josh Hutchins
a week ago
These guys rock! We are a 1-truck operation and Terry made sure he had us back on the road in no time. They handled all the paperwork, it was a super smooth warranty service!!!! Give that man a promotion!!!

  Bonnie Beaudoin
a year ago
Steve and Mike at the Super Duty Center always take care of my trucks needs in a prompt and timely manner. Highly satisfied with the quality of work that the techs do. Thanks for the great service guys!!!!Services: Auto engine diagnostic, Auto brake repair, Engine repair, Wheel alignment, Brakes, Auto tire replacement, Oil changeServices: Auto engine diagnostic, Auto brake repair, Engine repair, Wheel alignment, Brakes, Auto tire replacement, Oil change

  J.D. Myers
a year ago
I really hate to do bad reviews, but the poor workmanship from this shop has caused me mountains of issues. I bought my '17 F350 new and once I got to know it, heard a groaning noise at highway speeds. It wasn't horrible, but I figured I'd spent enough on it that I shouldn't have to deal with that. A can of worms I wish I would have let be. We lived in IL at the time and a local shop there worked to find the issue to no avail. Tried all sorts of things while my truck was in the shop for a total of around 2 months. When we moved to ND, I was excited to see there was a repair shop that specialized in Superduty's. So I made my appointment and brought the truck in. They proceeded to try different things with no improvement of the noise. However, each time I got my truck back, there were more issues. Electrical issues after they unnecessarily pulled the cab off. Coolant low issues, broken clips and tabs everywhere. I continued to hope they would get them all straight and over the course of the two years we were there, my truck probably spent an additional 6months+ in that shop. Most of that time was correcting issues they created. The service advisor and manager were friendly enough and tried to work things out, but I have no faith in the mechanics whose hands were actually on my truck. We have since moved away again, and something in the rear differential has failed, which the boys at Westlie have done some work inside. Given my past experience, I feel something wasn't setup correctly, or torqued correctly, which cause the rear end to fail within @1,000 miles of the last time I had my truck at Westlie's. I am awaiting details now, but have been told that everything inside the diff is being replaced and I found metal shavings on the fill plug. I still get strange and intermittent electrical issues. Extremely frustrating to have bought my dream truck, only to have it end up as a lemon. I'm afraid at what it may cost me in terms of value when it comes time to sell it. It's got a repair list a mile long now. Even Ford Corporate seems uninterested in helping.Service: Auto maintenance

  Chad D
a year ago
Pass on this dealership.Waiting for owner response so these can be removed and re-added daily to make them fresh on the list to deter people from making a mistake in doing business here.

  Michael Tellow
a year ago
Prompt and very courteous customer care these are the ford specialists worth the drive to get it to them

  julian Degenstein
a year ago
RUN Horrible service, dishonest service techs. Save yourself time and money, and bring your vehicle elsewhere.

  adam meisman
4 years ago
When you look up this building through your company they don t tell you that you re going to get transferred downtown and Fred that works in the service department parts department was the rudest person ever possible

  Carly Blasing
a year ago
Been going here for a long time. Great people and awesome people!!Service: ElectricalService: Electrical

  Dorinda Unterseher
4 years ago
Had recall work done and they did it fast.

  Rick Wray
3 years ago
Had the parts I needed when nobody else did.

  Marc Mueller
a year ago
Amazing service.Service: General repairs & maintenanceService: General repairs & maintenance

  Paul Fowler
3 years ago
Good people, THANKS for the help