Flying J Travel Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Samy Amio
5 months ago
Iv been an employee here as well as have family and friends employed here and iv been a regular customer for 5 years now and it's like any other place. You have those people who obviously don't care about their job or doing their job, and then you have those who are kind and hard working. I give those hard working nice people my 5 stars. this truck stop/gas station is essential and so convenient to alot of drivers on the road. It offers showers, scales, a lounge, laundry room, and hot meals. And memberships hook you up with discounts on top of all that. .

  S V
5 months ago
19 Now 2023 I came to the checkout to get a shower.What did I hear the shower is faulty. Cold water. I asked them to give me a shower anyway. I'm ready to wash in cold water. They didn't give me a shower in the end.I logged into Pilot app and booked a shower.And I washed in hot water.I ask managers to understand with employees why they dictate their rules. If they don't want to work, then let them not take the place of those people who want to work.

  Erwin Schrodinger
5 months ago
I arrived at this truck stop in the Sunday evening on Nov 5th, 2023. I wanted to take a shower but there was a post saying shower is not available . Next Monday morning, they removed the post but still showers not available because employees just got there and didn t clean the shower room.Have plumbers been working on fixing showers problems since Sunday evening and finally made it work again in the Monday morning? NoI know the truth. They minimized working employees on Sunday so that they don t have enough people to clean shower room. They don t want to be bothered with truckers asking for shower. That s why they pretend their shower is out of order.I will never spend more than a penny here ever.Hey truckers~ join me.

  Shawn Magee
2 months ago
Called in a pizza, 10 min before showing up. Around 3p.m. Apparently it is too difficult to touch the button on the headset and let the kitchen know to put in a pie. Get here, to be told its gettin put in now. Second time. Same employee.

  Kriggi Dragon
5 months ago
For being an extremely busy truckstop as it is the first one when you cross the border in the central Prairies location is a complete embarrassment. It does not matter if you show up at 7:30 in the morning or 6:30 in the evening there is seldom fresh food there is seldom Coffee and for well over a month there has been no hot water for the showers. Most of the staff have a complete uncaring attitude and don t even bother trying to correct things if you mention it to them. The store is disorganized and unkept, The pumps are filthy and unmaintained And it seems even corporate does not care when you call them to mention your concerns. If anybody from loves or TA reads these reviews, they really need to build a truckstop in Minot North Dakota, because the flying J might as well just close their doors and become an unmanned card lock. Skip the flying J and either stop for your food and coffee at Kenmare Or stop in Velva. They are both way better and much friendlier.

  Georgi A Mladenov
5 months ago
Complete dump. Showers haven't had hot water for MONTHS, and the manager makes excuses like "plumbing issues." Almost no lighting in the parking lot apart from 2 lights by the pumps. Management doesn't care the slightest, and so does the head office. After leaving $1500 on the pump I had to take cold shower and risk to get equipment from my truck AGAIN on the dark parking lot. Disgraceful!!!

  Russ Q
2 months ago
I don't revel in dissing places, especially when the staff are doing their best but...no DEF at the pumps for well over a month and the showers are lukewarm at best...not acceptable!

  Vijay Bajwa
a year ago
They dont even bother to clean shower on time. Around 7-9 peoples waiting .. My number was 1 in line still have to wait more than 90 minutes.I would give them less then 1 star if possible.All the time coffee machine not working threWorst service i ve ever seen on Flying J

  Katelynn Spencer
4 months ago
I have watched the general manager Mike put his hands in another employees face in front of customers twice now when that is just totally uncalled for. And as an ex employee do not eat here alot of the stuff they do in the kitchen is disgusting and none of the food here is properly kept to temperature regulations!!!

  parteek nahal
a month ago
Your email never work. Customer service is bad too. So sell this place to someone who can tun it good.

  Rob Seargeant
7 months ago
Professional driver shower automated booking system completely messed up.At 7pm, it let me book in, said there were 4 in line ahead of me. At 815pm it updated to say I was next so I walked inside to ensure I would not keep others waiting. Staff then let me know that none of the showers would be ready until after 10pm.Insane to ever wait that long for a truck stop shower. Sorry....NEXT

  Sonia Torres
2 months ago
Terrible Flying J store. It's 6 pm, and Subway is closed, and fountain drinks are just water. the pizza is old and cold. Lots of semi parking.

  Ben Dover
8 months ago
For the third time in 3 months I got a cold shower(shower 3and 4) and they were dirty with the usual mild in the showers. Self checkout only with a worker sitting behind the counter twiddling his thumbs so I went to the next truck stop to do my purchases. Parking lot is gross as usual. One the bright side all the pumps were working

  Joshua Giesbrecht
11 months ago
Every single time I'm here the showers are all dirty and no one cleans them.... it's not busy. There's 7 people waiting for a shower.... the employees are standing around and give attitude when you ask them to clean a shower.Coffee is ALL out, every time.Brought this to the attention of the staff... the guy shrugs and keeps scrolling through social media on his phone behind the counter.Do not stop here if you're looking for a shower and coffee. This is consistent. Staff don't want to work.

  Ricky Schmitt
4 days ago
Came here for dinner and it was a total waste of time Subway closed no PJ Fresh no pizza nothing Hot at all

  David Cross
7 months ago
NEED MORE LONG-HANDLED SQUEEGEES!Finally, I found a window washing tool with a long handle at the island four pumps away from the one I used. I would like to see more of these at ALL Flying J's and Pilots. I get a discount through my Good Sam membership, but given a choice, I always stop at Love's, where they always have them out at each island, and I don't have to search. There are so many people driving pickup trucks and vans who cannot easily wash the windshield with a short-handled tool. Kudos to Love's, who cares about all of us with big gas tanks and hard-to-reach windows.

  Heather Oie
8 months ago
The showers took forever and they are not busy. They were not in use but no one wants to clean them. They keep selling showers even though it is clear you won'tget one. I was told we can't use the RV dump station even though it appears very functional. Also told they don't fill propane here even though there's a propane filling station. One of the three washers was filthy. It is clear no one cares about this place and there's no one making sure the jobs get done.

  Samuel Tidwell
2 weeks ago
Showers sit dirty while drivers wait in line. Nobody wants to clean them.

  Harry
8 months ago
An average stop for 10 hours break for truck driver. Averagely clean showers & restrooms, but the thing is 6am by morning very very limited food is available. I can say food is not available like sandwiches, soups. Almost every Flying J in USA or Canada they keep fresh and plenty of stock in the morning in grab and go cooler, but here nothing is available. Very disappointed by food services here. Subway open by 8 am in the morning, but what about the drivers who starts there drive early. So, -5 stars in food services for this flying J. In parking area no parking spot lines everyone just parking here & there if they put lines everyone will park in lines and plenty of more spots will be available for next driver who already had long day on road & gonna come here for rest but what they see is indisciplined parked trucks. I dont know how this place is running. DONT JUST MAKE MONEY GIVE GOOD SERVICES TO DRIVERS AS WELL.

  Life Or Death
8 months ago
I won't come here again an any of the tracker friends I do have won't!! First the shower was so cold an they didn't even say that before I paid..so the second night.i asking the two Caucasian males if I can check to see if the shower is hot before I got one!! Both of them said everything but yes.. kept saying it might be..it might be!!! An I'm like sir all I want to do is see if it's hot or not an not go on your might be!! Then he tell me he have no way of opening the door.. at that point I figured it had to be a black thing for him to tell me that!! With me having knowledge that there is a key and a number that they can put in to let them in the shower!! But it's ok because it wasn't clean yesterday and the garbage cans was full everywhere on the property..but this is the kind of employees flying j would like taking care of their customers

  Alison B
2 months ago
The worst pilot I ve been to. Both coffee machines out of order. Drip coffee OLD and BOTH half and half is empty.

  Stephen Flynn
7 months ago
This has to be the worst Flying J in America. Always a problem here, always truck fuel pumps out of order, and now the second time in two weeks with no hot water in the shower. Usually dirty showers. But yet, still serving food .with no hot water for hand washing

  Trucker Brent
3 months ago
Restroom for men needed a quick clean-up. The store is very nice.

  Livingit
a year ago
Wow! Alot of trash around parking lot a bobtail with a baby pool under it? What a dump! Food was old in deli. This place is really going to hell!

  A K
9 months ago
The cashier is very angry who does not know how to provide their services. The shower was very bad dirty and the water was cold at all. A big minus for a manager who cannot do his job, why keep such a very disappointed pilot has been serviced for the last two years, they are disappointed!!!

  F R
9 months ago
the professionals who work at Subway and serving pizza and meal sounds rude they don't serve customers with respect and stay inside talking and care about the customers who are waiting and when they are called to do the job he submits to do when he leaves She doesn't do housework, but disrespects the customers. I will never come to that gas station again. poorly trained staff. dirty team, team that doesn't like to work. shouldn't be serving customers. Bad manager

  Robert Letkeman
2 months ago
Cold showers, no Def, subway closed, no hot food, kiosks don t work.

  Amber Boothe
8 months ago
Where do i begin,Def pumps work half the time, drivers kiosk s work less then that, and the employees work less yet.Fuel islands are NOT maintained, floors are rarely moped , bathroom s same, lucky if they make coffee it s-a rarity, and after 9p.m. Food is scarce if any at all.Employees around on cell phones and direct customer s to self check out.One of the worst pilot/flying j s i have EVER been in.UNACCEPTABLE!!Sincerely , EX -Customer

  Naveed Rana
6 years ago
Very clean and variety of fast/junk food when you're on the go.

  Barb Boucher
a year ago
If you are looking for a cold shower you are almost guaranteed to find one here, or if you're lucky a tepid one at best (good luck with conditioner...you've been advised). Pumps and areas are filthy and the gamble of whether or not they're working is exhilarating. If it's cold out you can bet the DEF isn't working. Need to wash your window? Probably unlikely at this place, washer buckets are often empty or frozen. The store is understaffed and the ones there are not exactly the most friendly (likely from exhaustion). If you need anything from behind the counter you'll have to wait until the only staff is done showing other patrons how to self-checkout, chatting or texting on their phones, or simply ignoring you. Coffee and soft drinks are regularly out of order or empty. If I was lucky enough to avoid this stop I would.