Preferred Transmission & Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert sullivan jr
a week ago
The service I experienced with Preferred Transmission and Auto was top tier. This will be my first recommendation to anyone in Jamestown needing repair services

  Rollie Stahlhut
3 weeks ago
Frank and his team are great and treat customers like they deserve, definitely 5 stars

  M How
7 months ago
They charged me 80 dollars for installing a battery, and 200 for break bleed!!! I was in a hurry and didn't inspect the receipt point by point at the time. This is quite literally highway robbery

  Weston Thier
a year ago
Luke helped my sister and I feel good about getting on the road again on our road trip to Montana after a coolant issue. He took time out of his day to go over possible causes and gave us honest advice where other mechanics probably would have charged us for diagnostics, etc. Thanks Luke!

  Pat Rominsky
2 years ago
We were able to get our 3500hd duly into the shop the same day we called. Luke was professional, diagnosted the problem and fixed it the same day. Others said we would need to wait up to 3 weeks before they would even look at it. Thank you Luke and team.

  Noah Harmon
4 years ago
This a a great shop. I have went here a few times to diagnose problems, or do repairs that I do not want to do since it is too cold. They even will use my part to replace the one that went out ti save me a few bucks. I also feel like the price is very cheap compared to other places(1/2 price of a quote from echmans on one issue).

  Robby Rich
8 years ago
Great Experience, Super Helpful, Got us in right away. We were traveling and needed to get towed in. They were very accommodating super fast and got us back on the road with minimal downtime. Highly recommend them for repairs and all service needs.

  Brian W
5 years ago
The best automotive experience of my life. I wish they were my hometown mechanic. I have travelled 3 million miles and been in over 100 repair facilities and I have never had an experience this good. Thank you.

  William Mickelson
10 years ago
Was told vehicle was running great, that they took it around the block, however I drove off the lot and loss of power right away and backfires on the way home.Brought in to have timing corrected, vehicle ran fine on the way there. But not so fine on the way home.Was told notches on timing are both pointed up. Was told by elsewhere one should point up and point down. Will talk to them on Monday when they open again as it is Friday and they are closed now.I give 3 stars and will boost up later when problem is known if timing is off or not still...Update: 10-22-2013Can't right a new review so must edit. I gave 2 stars instead of 3... Timing is still not set correctly, they claimed to have double checked the work, but by doing so you got to do the whole job over because of how the timing cover comes off a geo metro 1990 Lsi.Anyways.. They did not put the timing belt cover back on and screws were lose. The alternator belt went threw the timing cover so now I need to replace the cover on top of them not aligning the timing. I had to print out directions to show him how to set timing on the car and where the marks were at. They just aligned it up with the spring, which is not exactly where the mark is at. (As directions I printed out showed)This will probably be my last time as with my 1997 Pontiac Bonneville I brought in for an estimate and they replaced $800+ worth of parts with labor with no ok to do so.The owner got upset but the employee just told him he will handle it, that I brought it in to get the problem corrected.I just bought a new belt, so now I will have to replace the cover. I will also have to replace the alternator belt now as it ate threw the timing cover.

  Luke N.
4 years ago
Great group of guys, they always figure out the problem and get it done at a good price point. They are always willing to work with you and get your car in asap. They are the only shop i would consider.

  Chris Freeman
2 years ago
Very fair prices. Very helpful in helping get my fianc� s CRV to the shop when her alternator died. Will be back!

  Catherine Pettibone
3 years ago
Staff are friendly and honest! I never feel pressured into any extra or unnecessary services! The owner, Frank, has decades of experience on rebuilding transmissions!Services: Transmission, General repairs & maintenanceServices: Transmission, General repairs & maintenance

  NEEMA Musa
a year ago
Had good experience with them..They are proffesionals with .you can trust them with your vihicle .They made me happy with their service.

  Myrle Hartman
3 years ago
Took a van to get the AC charged. Asked them to check all connections Charged$300.00 Before I got to Watertown,S.D. it was out of Freon.. Cold day in hell I would go back.

  Melissa Rexine
a year ago
Not just a transmission shop. Great oil change with mechanics that know what they are doing

  riverdog 21
9 months ago
Fixed and repaired just how they said even was a few days early.

  Robert Wegner
2 years ago
They do very good work on transmissions. Friendly staff.

  Farhiyo Ali
7 months ago
Thank you for getting my car in last minute.

  Reed Christensen
6 years ago
Awesome to work with, been doing business here for 15 years.

  Deb S
3 years ago
Only place we will take our vehicles.

  Arlene Davis
3 years ago
Trust Frank to do my transmission

  Tom Hetletvedt
6 years ago
Good work.