Napa Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  M Beng
2 years ago
With everything going they seem to get filters for ag equipment in, dealing with kristy is awesome she helps out alot.

  Lina
11 months ago
Incredibly unhelpful staff. Were not willing to help find parts, let alone willing to assist with testing battery and alternator. Service was so bad we risked starting a car with a dying battery again to drive down the street to AutoZone who was amazing. Save yourself the time and go there instead!!

  Brad T.
a year ago
Very unhelpful staff. Tried to buy wiper blades for my 2017 F150 (extremely common vehicle for our area). They have a slightly different bend in the blades between driver and passenger side -unless you work at Napa, because the computer is right. Then let's just not help at all after that point.Also, I don't know if the employee was smoking just before I got there and had walked in the store blowing out a lung full or if the guy was actively smoking behind the counter when I walked in.Head just up the street to any of the O'Reilly's, Advanced Auto Parts, etc.

  Andy Bye
11 months ago
The guy wouldn t even look up my part in computer. Worst person u could have over the counter. Never go there again.

  Ron Capistran
5 years ago
Always great service with smart automotive experience. I am old guy with some smarts but not a gear head so to speak. They come out to my old jeep and explain how to replace things I can do myself. I really appreciate the help with this stuff!! If they don't have a part I need they usually have it in less than 24 hours.

  Brandon Hodek
a year ago
NAPA has always been good to me. If this location wasn't so far from me they would be my go-to.

  Ben Fortier
6 years ago
Drove down from Canada for some transmission fluid. They sell it much cheaper. They gave me the wrong oil even when I asked the clerk if he was sure. Didn't realize it was the wrong oil until I got home (my bad). Drove back down the next week to exchange it. I enquired about a discount for my trouble, got laughed at! Not going back.

  Curtis Ness
5 years ago
Not the most knowledgeable auto parts store around. Improperly installed the wiper blades on a friend's vehicle. This was after an improper installation at the Fargo NAPA originally. Blade flew off in the drive north on I29 at full speed. Wiper arm ended up cracking the windshield in the process this time. Upon further inspection, the other wiper was also not installed correctly and pulled right off when inspecting it.When the issue was reported the Assistant Manager Ethan was great. He took down our information and said the manager would contact my friend the next day. He then went out to the vehicle and installed them properly. He also mentioned the original installer had mentioned he may need some help on these as he is only used to J hook wipers, but never went back in for assistance...Upon discussion with the Manager, Mike, we were told that nowhere in the store is it advertised they install wipers. They are not a service business and just sell parts. He took ZERO responsibility for the mistake made by his employee that cracked the windshield. Instead he blamed it on either bad wiper arms or a defective windshield from Ford as they crack easy and there are people complaining about it on the web. Immediately was on the defensive and seemed to have no intent on making this situation right. I told him that the insurance companies can fight it out I guess and moved on...So lessons learned:1. Don't let NAPA install your windshield wipers if they aren't J hooks2. This NAPA will not stand behind the mistakes of their employees3. Shop at O'Reilley's instead as they will install your wiper blades and stand behind their installation, free of charge.

  Jeff Bean
a year ago
They have so many parts in stock! and the quality is the best, if you just have to solve a problem, go see the guys at NAPA.

  galen thompson
4 years ago
Stopped for new windshield wipers. They were on sale, how great. Clerk was very helpful and installed them. Very happy with this NAPA.

  powerman1426
6 years ago
Typical auto parts store. They have a good variety of products and replacement items (wiper blades, lights, etc) out on the floor and are helpful with any questions you may have. They also will come out to the parking lot to assist you if need be

  Gus Flele
6 years ago
Went in to napa got a starter wrong starter brought back live 40 miles away got right starter put in my car cranked over starter would not shut off took it off brought back guy at counter said I hooked it up wrong would not warranty it he pissed me off went over to auto zone got different starter put on worked just fine napa in grand forks can kiss my ass

  kenny maszk
7 months ago
kinda rude to me on the phone talking to me like i was some kinda punk

  Elly Morrison
3 years ago
GREAT Service & Parts are Readily available When we Need them! Fast & Friendly!Thank you Eric & Elly Quality Lawn Care

  Brian Garceau
2 years ago
Very good guys tried getting my part I needed but didn't have it thank you for the effort gentleman

  laurentre
7 years ago
They had what I needed, but the man that helped me was not very nice. He seemed annoyed that I was there. Treated me like I was a dumb woman who didn't know anything about cars. I won't be coming back here.

  Mike Schultz
2 years ago
Nice staff good variety but sad they didn't carry ams oil

  Charles Mould
3 years ago
I've been going there for many years normally always have my part if not two days and it'll be delivered

  Delta Saunders
2 years ago
They helped me put my wipers on,n a thunderstorm super friendly

  Recardo Smith
2 years ago
Very good place if they can't find it then.... but misty I think her name is

  Steven Barnum
a year ago
And get information I believe the reason why you never see anybody in there is because they get brushed off

  Lee Smith
6 years ago
They helped me get everything I needed and had no problem,help,me find stuff that I can use in the future

  Catherine D
6 years ago
Terrible. Ordered a part through them and was told it would be in on FridayWent in to pick it up turns out they never even ordered it. Waste of time

  Shawn Peterson
4 years ago
So so service. Kid at the desk didn't seem too keen on helping me find what I was looking for. Ended up going somewhere else.

  Kristy Folz
4 years ago
Really nice employees, they'll do anything for you.

  Kevin Stafford
a year ago
Best parts crew in town. Stan s the MAN!!!

  Robert J Landon
3 years ago
They guy was quick to assist in my needs.

  Russell Baxter
a year ago
They have decided not to help with wipers anymore.

  Allen Whetham
4 years ago
I had trouble putting on one wipper blade they came right out and put it on for me

  Wesley Smith
5 years ago
Always been nice to me. Helpful.