Matt's Automotive Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amanda Fiandaca
2 days ago
The online scheduling was convenient and the customer service was beyond. They reached out before performing any diagnostics (even though it was so inexpensive that I was surprised they even asked permission) that were extra $ and texted a full diagnostic report categorized into red yellow and green including pictures and prices. After giving me time to look at it and process on my own, they reached out and asked what I would like them to take care of. Zero upselling or pressuring, for example-I need new tires and that was in the red, but not something I was interested in addressing that day. Prices were very reasonable and they were able to get the parts needed and have my car back to me on the same day.After my experience, I know I won t be price shopping on new tires because I fully trust that they have my best interest in mind and will provide high quality service on my car and treat me well.Shout out to Jacob who was my contact person and went above and beyond! Car lingo is definitely not in my vocabulary, so thanks for not making me feel like an idiot

  William Roden
4 months ago
I went in on a whim to get mud flaps installed, it was no issue without an appointment. It took one hour and was reasonably priced.Everyone was polite, professional and engaging.I would recommend Matt s to anyone, anytime!

  Zack N Bricks
a week ago
They were able to get me an oil change in a short notice and did a great job at it.

  K Lee
6 months ago
Very helpful and understanding. Helped me figure out the most important over the minor for my safety. Always checked up and let me know everything that was happening. I thank and appreciate them. Big ups to Jace too. He is amsome.

  Ryan Smart
5 months ago
Crew was very friendly and accommodating. Prices were lower than expected. Everything was explained well. Service was done more quickly than expected. Great work!Service: TiresService: Tires

  Nyonnie Barnnie
5 months ago
They are nice and efficient. Helped me get air in my tires. One particular tire valve was was stuck and they had un loosen it without any damages.

  Sarah
a year ago
I had a headlight out. And a very busy week for my daughter, they worked with me on a time, kept me updated on progress, and let me know when complete. I knew I had a few other items to be done, and they weren't pushy on those, rather giving me an estimate and allowed me to choose. I now have a plan to get those taken care of as well, without pressure or fear. I've went to them for 4 years now, and the work and communication they provide is what keeps me returning. I'm a single vehicle, single parent home, and I need to know my vehicle is safe and secure for my little one. And they have calmed my nerves and made each experience a great one!Service: General repairs & maintenance

  Alyssa Hovet
10 months ago
I called one morning desperate to find someone to do a last minute oil change, while they did not have any availability that same day, I was able to use one of their loner vehicles because I had some service lights on the dash that I was concerned about. Super helpful, kind and straight forward. I also liked how the estimates were on an platform with comments, notes and prices where I could confirm or deny the services. I recommend to anybody who will listen. Thank you!Service: Brakes

  Denise Schramm
4 months ago
Service was timely. A few items were missing from my vehicle after service and Matt's refuse to acknowledge or remedy the situation.

  Ann Bergseth
4 months ago
Some of the best customer service I have experienced. Service was quick and communication was on point. I will definitely be back when services are needed.

  Susan Axtman-Selnes
a year ago
My vehicle was acting up and at first they couldn't tell me what the problem was. They put it through their most diagnostic "physical" as they called it. It showed anything and everything that was wrong. Even any lights that I would never have noticed were out. They needed a couple days to fix my vehicle. I'm busy and couldn't be left without a vehicle. So, they were nice enough to give me a loaner as long as I had full Coverage insurance, which I did. I got my vehicle back and it works like a charm. Their prices were reasonable and I got it back when promised. I would definitely feel good about using them again or sending a family member to them!!

  Benjamin Deraas
3 months ago
Honest, kind, forthright.. all things I wouldn t have used to describe any shop I d ever been to. This place is all those things and more, ty.

  Mike Martin
a year ago
They were very communicative throughout the entire process and figured out what was wrong after a dealership was unable to do so. Also, the charge for services was reasonable. I will recommend them highly in the future to anybody. This was my first experience with Matt's.Services: Electrical, Vehicle Inspection, BatteryServices: Electrical, Vehicle Inspection, Battery

  Samantha Berry
7 months ago
The staff was great to work with and timely with service. I would highly recommend contacting Jace for any automotive needs. He was friendly, honest, and accommodating.Service: TiresService: Tires

  Audrey Dawn
6 months ago
They combined the total of the testing I had approved and saved me some money. It's not easy when someone's car is in rough shape but they were very kind about it.

  Dan Retzlaff
a year ago
Brought my new used car for a once-over. Not only did they find several aspects needing attention, they fixed my sunroof that opened but would not go up & down; it now works perfectly. The fee paid for this visit was nominal for the work rendered. I will be going to Matt s again when the need arises.Services: Electrical, Vehicle Inspection, Vehicle safety inspectionServices: Electrical, Vehicle Inspection, Vehicle safety inspection

  Breeze N Mortensen
a year ago
Matt's is always thorough. I trust their work. They let me know about a minor brake fluid leak and I love that I can see the pictures of the vehicle inspection after the work is done. I'm never upsold on service or parts, but allowed to make smart decisions based on what works for our schedule and pocketbook. Excellent techs and service. Thank you!Services: Vehicle Inspection, Auto maintenance, Oil change

  Bethany Andersen
5 months ago
Took my car here for some work. Andrew was so helpful and figured out the problem quickly. I will return again.

  Dan Boyer
a year ago
Matt s Auto exceeded my expectations and provided quality care not just for my vehicle but also for me. Kelsey was so friendly and easy to work with. She made it a breeze when it come to options and care plans for my car. She also made me feel at home. The service was quick paced and they are knowledgeable. It was a very good experience.Service: General repairs & maintenance

  Paula Ekman
5 months ago
awesome team! took care of my vehicle, found affordable parts & communicated thru process!

  Carol Labzda
a year ago
My experience with Matt's on 32nd avenue was fantastic! Both gentlemen whom I had the pleasure of meeting were polite, knowledgeable and informative. They patiently explained what the problem was and how they intended to repair it. My old car has been operating well ever since. I would not hesitate to return to Matt's and would highly recommend their services to anyone who is in need of a car repair! A great job!!!!

  Ray Falcon
6 months ago
Horrible service and made me pay for services they didn't perform which was power steering flush and thought I wouldn't check myself which I did and then they said oh sorry also fuel pump was switched and after 1000$ just to have car run worst after words ,when I drove off car was pouring gas out from tank due to them not reinstalling correctly

  Kim San Juan
2 years ago
Our family is new to Fargo & we were in the process of testing out auto places that were similar to the auto place we frequented in Florida--We found the service we were looking for at Matt's! I scheduled an oil change appointment for 1PM and received an email confirmation for 10AM the week prior to my appointment. I had nothing else going on that day so I figured I'd just drop in at 10AM as per the email. Matt's was quite busy, but they squeezed me in even though my appointment was for 1PM in their system. Everyone we saw was very accommodating and kind. My son & I enjoyed hanging out in the waiting area and all the surprise goodies. We even found a nice surprise in my son's carseat on our departure! We'll be back.Service: Oil change

  Rebecca Valdez
2 years ago
Overall experience was great. Called off of a recommendation because I was driving through with a check engine light that came on in the middle of my 8 hour drive. Wasn't expecting to walk into the nicest looking and smelling repair shop. The shop waiting area was welcoming and it was nice to have people happy to serve you! Didn't feel like a repair shop at all! Chris said they could check the codes but didn't want to guarantee they could get me out of there, I appreciated the honesty. He remained positive and was doing what he could to get me back on the road same day and he delivered!! Best mechanic/repair experience I've ever had! I think Zach was the tech that worked on my car, so huge shout-out to him too!Service: Auto engine diagnostic

  Kim Laducer
2 years ago
I m sure I missed a few things as Matt s does free inspections and checks! Also have brought in a couple of times over this winter, different things needing repair or to be checked out. I trust their work, will continue to bring my vehicle in for general maintenance & repairs. From calling in, to going in office Thanks Kelsey!, to work completed ty techs! the best team possible! Thank you Matt s on 32nd! You all are awesome! Very highly recommend for any issues or just upkeep on your vehicle/vehicles. They keep you well informed from beginning to end & I appreciate how they check on my vehicle long after work is done. Job well done.Services: Vehicle Inspection, Wheel alignment, Brakes, Oil change

  Carol Pritchard
10 months ago
Very friendly service. I had to return the day after my initial appointment because I picked up a screw in a tire and they were very helpful in getting my tire repaired because I had an out of town trip coming up.Services: Air & cabin filter replacement, General repairs & maintenance, Vehicle Inspection, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Vehicle Inspection, Oil change

  tamara madler
a year ago
Customer service and quality of the work is exceptional. I sought a second opinion from Matt's Automative Service in response to a difficult experience with a another automotive shop. Staff were patient, kind, thorough, and generous. I wasn't charged for their service, time, ride. or expertise. I was told it wasn't an intensive job and they wanted to do a good deed in order to restore my faith in the industry. The professionalism and compassion Matt's Automotive Service staff offered is hard to come across anymore. Honest and principled! Support their team and know you are in reputable hands.Service: Vehicle Inspection

  Kurtrina Olund
a year ago
This location was excellent to work with. Came in with an emergency problem on short notice. They were able to get my car looked at in under an hour. I sincerely appreciate the great service!Service: TiresService: Tires

  Justin Lester
5 months ago
Highly recommend Matt's Auto. They are very knowledgeable and try to find what best fits your needs

  Alex Schofield
2 years ago
So quick and professional! They were able to get us in asap and fixed a knocked off bumper and did an oil change within about 40 minutes. The receptionist was the sweetest and the price was very fair.Service: Auto detailingService: Auto detailing