Mid Dakota Wheel Align & Frame

4.7 (46)

  3650 Global Dr, Bismarck, ND 58501
  (701) 222-0564
  Claimed

Wheel alignment service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rory Schlenker
4 months ago
Very nice people to work with. They kept me informed of what they were doing and why. Would highly recommend

  Kelly B
10 months ago
I needed 4 new tires put on my camper and correct camper axles for camber & toe. I brought it to them on a Tuesday morning and it was done the very next day. Not many place can do this. Excellent service at a good price. Thanks to Ryan and the guys for taking care of my camper.Services: Tires, Wheel alignmentServices: Tires, Wheel alignment

  Michael Philleo
a year ago
UPDATE 12/22/22: I am updating this review, but leaving the original information to give context and show how a good business does right by the customer. Colt, the president reached out to me to resolve my concerns after my review. He went out of his way to make things right and said if I was concerned about the possible wear caused on my rear adjustable control arms from the when the jam nuts weren't tightened, he would replace them at no cost and re-align the vehicle. I was happy to hear from him and offer a 100% satisfactory resolution without any prompting. He was even generous enough to even install a set of steering drag links I had before the realignment at no charge. I understand the importance of word of mouth, accurate reviews, and working with the customer in situations like this. Which is why I think it's also important that I do the right thing and give Mid Dakota Wheel Align & Frame a 5 star review. I recommend their services without hesitation.____________________________________________________I've used this shop's services three times because of referrals. They're supposed to be the most knowledgeable shop for four wheel drive and lifted vehicles. Maybe they are, but the quality of work I received doesn't reflect that.The first time, I brought my lifted Jeep in for an alignment due to front control arm geometry correction brackets being installed. They suggested I get adjustable front and rear track bars so they could also align the axles for me. I agreed, got the parts and brought it in for an adjustment. After taking measurements before and after the service, it was clear that they never aligned my rear axle, which resulted in severe tire rub through the paint and metal on my adjustable rear control arms. To be fair, part of the issue was attributable to manufacturer design of the parts too.When I brought it in for the rear axle alignment I never received, they discounted this alignment by half to compensate. I also bought adjustable rear control arms of a different design to install in order to help with the rubbing issues. My thought was to get this all done at once to make sure everything was right. It took one and a half days for me to get my Jeep back and I was charged 2 hours labor for installation of the rear control arms. When I got it back, and had already returned to work, I noticed the rear control arm jam nuts were completely loose. There was no torque on them.If I had never thought to check them, I would have had severe wear on the control arm threads, which would eventually lead to failure. That was a huge oversight and a glaring safety issue. The owner did apologize and admitted that shouldn't happen. I agree. He asked me to bring the Jeep back so they could finish the job they charged me full price for. Now I'm left worried about frictional wear on the threads from 10-15 miles of driving, which is enough to wear through the zinc coating, allowing galvanic corrosion and failure.It might be fine, it might not. They said it's fine, but now I have that uncertainty hanging over my head in a vehicle I drive daily, drive my kids and wife in, because of something that never should have happened, by the shop owner's admission. I'm frustrated by this situation and having paid full price for service that has likely damaged expensive, crucial suspension components without any further attempt to make things right, besides finishing their job.The people here are nice but the quality of the work received has been sub par and inconsistent. Maybe it's luck of the draw and you wont' have these issues, but for me, there's now a lack of trust I have in their services. I'm leaving a two star review for their friendliness, but I can't go higher than that, not after the experiences I've had.Services: Steering & suspension repair, Wheel alignment

  Eden Rossello
7 months ago
They worked me in and was in within 20 minutes. Very good work. Got semi aligned. They were awesome.Services: Tire rotations, Wheel alignmentServices: Tire rotations, Wheel alignment

  Krystal Boesl
11 months ago
I recommend this company for the work you need done. Very friendly, very professional. Will go back if I need any more work done on my vehicles.Service: Wheel alignmentService: Wheel alignment

  Dan Clark
8 months ago
These guys rock nothing but great things to say. Great work and fair pricing always on time and what they promised.

  Kim Bethke
2 years ago
Had the wheels on my little camper aligned. They charged me less than I was quoted and they were super nice. Helped this camping newbie unhitch and get hooked up again without making me feel like a dumbo. Would highly recommend!Service: Wheel alignmentService: Wheel alignment

  Jason Gessele
5 years ago
These guys enjoyed working on my 1970 Dodge pickup, and they did a fabulous job, and only charged $225 for straightening the bent tie rod, replacing the tie rod ends, and aligned the whole thing! But it didn't happen overnight, they are extremely busy, so it took about a week. Just think about it, if they weren't any good, why would they have so many customers?

  A to Z Tragedy Relief and Restoration, Inc.
5 years ago
This place is the best. From small vehicles, to huge dump trucks, to serious fabrication!! These guys knows there stuff. Need a custom axle made for anything they can do it. Also they stand behind the work they do!We take everything we have there.Brett

  Brandon Williams
3 years ago
Awesome service, the people who work here are very professional and do great work, Neil went above and beyond to help get my car back on the road after i bent the frame. Fairly priced, will definitely be coming back here

  Carrie Truax (CarrieJoy)
4 years ago
I trust these guys to fix what needs fixing. They do a great job and get the job done in a timely manner. I wouldn't go anywhere else for this type of work.

  Till & Drill Farms
2 years ago
Great place. Very nice people. Highly recommended

  Aaron Schmidt
a year ago
Had a bad experience here, would not recommend.Service: Wheel alignmentService: Wheel alignment

  Ben Berg
3 years ago
Very professional. Job done right fair price.

  TIM WEIGEL
2 years ago
Neil, is the best in town.honest ,fair,And a good man !@@@!

  Clayton B
4 years ago
Such great service and real stand up people.

  Bryan Berger
4 years ago
Best place to work with. Always go above and beyond there scope of work

  Dylan Johnson
3 years ago
Great service! Would highly recommend!

  Malcolm Macbeth
4 years ago
They know what they are doing best alignment shop around

  Ronald Borchelt
4 years ago
Honesty, they don't repair things unless they need repair

  Shana N
3 years ago
Great customer service

  John Thompson
3 years ago
Fast, professional service.

  ohnara minh
5 years ago
Great job

  Jaime Leingang
3 years ago
Fast, professional, knowledgeable!

  Al Roe
3 years ago
Fair,honest,knowledgeable.

  Robert Illg
6 years ago
Drive straight save rubber

  John Zacher
2 years ago
Friendly and efficient.

  Steve Moser
2 years ago
Great

  Opening Hours

Monday 7 AM-5 PM
Tuesday 7 AM-5 PM
Wednesday 7 AM-5 PM
Thursday 7 AM-5 PM
Friday 7 AM-5 PM
Saturday Closed
Sunday Closed

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