Eide Chrysler

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sean Stringer
a week ago
Great buying experience. We have purchased 4 pickups for our business in the last two years with Jordan. She works hard every time to get us the best deal. The service department has also been worth the 100 mile drive as they are far better than the service department in Dickinson. I highly recommend this dealership. Also, Jeremy in finance was a pleasure to work with.

  Austin Hunt
a week ago
I recently damaged my car and had to purchase tires aswell as a mount and balance. As a past employee, im very disappointed on how my wheels turned. 3 out of my 4 wheel lips are scratched with deep grooves all around my wheels. I have low pros and oem wheels, so they are not cheap. Parts did what they could for the miscommunication with how long it took on both ends. I appreciate the parts department for reaching out and getting things done on their end. I'm not at all impressed with how my wheels turned out.

  Chanda Fredericks
4 months ago
I went into Eide with no expectations to successfully trade-in a vehicle I had been wanting to for years due to decreased value. After a a day of test driving, my brother and I both ended leasing brand new vehicles and I received a great trade-in value. We were provided great customer service and knowledge about every vehicle we test drove from both Frank and Justin. From the sales guys to the new car manager to the finance guys, everyone was very helpful, attentive, and made sure we got the best deal possible. We were beyond impressed and will be back to re-lease in the coming years.

  Grant Smith
a month ago
Dustin was great. We did the deal via text message which was really nice since I was an out of state buyer. When I arrived to get the car, they picked me up at the airport and had everything ready to go. Took less than 3 minutes to get the paperwork and get on the road. Dustin went the extra mile by looking over the vehicle for me and sending me pictures of any imperfection. This gave me the confidence to buy sight unseen from 1500 miles away. The jeep I purchased was a limited run blue color so after working out a fair deal with Dustin I drove it 1500 miles home to Arizona. Love the vehicle, everything works perfectly, and they even took care of my out of state tags. After purchasing a Tesla I didn t think any dealer would have a process as quick and seamless. Dustin proved me wrong and set the bar even higher. If you re looking for a fair deal and seamless transaction, this is the place and Dustin is your guy. Special thanks to Kobe who picked me up from the Airport in my new Jeep.

  Madison Thibodeaux
3 weeks ago
I could never have found a better place to buy a new vehicle!After getting crossed over by another dealership I found myself another jeep here and it was the best choice ever! Jorden was the quickest to get with me and answer my questions and help me with everything. She never missed a call! I was sick and lost my voice and she made sure she communicated how ever she could! She offered many options to make sure I took home the vehicle I wanted! This was the quickest I ve ever went in and bought a vehicle. Less than an hour for a test drive and paperwork! Highly recommend this place and Jorden! Thank you all!

  Stacey Kalvoda
a week ago
I had no idea,that I would be leaving the car lot buying this Beautiful Jeep! With my sales lady Heather, who knows my love for Jeeps Dillon in finance,for making the buying process easy to make the decision of buying this vehicle ! Love it !! Thank you so much again Heather & Dillon!

  Trent Cragun
3 weeks ago
I recently had a fantastic experience purchasing a truck from Eide Dealership, even though we were three states away. Justin, our salesman, and Kyle, the Internet Sales Manager, really took the time to listen to our needs and worked diligently to tailor the deal to our satisfaction. The entire process felt as convenient and personalized as if we were buying locally. I truly appreciate their dedication to ensuring we felt valued as customers. A big thank you to Justin, Kyle, and everyone at Eide Dealership for making this long-distance purchase seamless and enjoyable!

  Adam Martin
2 weeks ago
The people working at this dealer, specifically Dre in sales and Jeremy in Finance were some of the best I have worked with. I maybe spent too much time shopping for a new family vehicle but I knew what I wanted and what my budget was. Most dealers wanted to play the waiting game and see if I would bend to their prices, but not these guys. These guys were very easy to talk to, not pushy and made finding a middle ground on a deal easy. Communication was amazing for being an out of state buyer and Dre was super responsive. Thank you guys for making my first true buying experience from a dealer an awesome one. Also thank you for finding me a better deal on transport that also helped with bringing my total cost down. Will definitely be coming back in the future when we need to upgrade one of our vehicles.

  S Paasch
2 weeks ago
Cyrano was a terrific associate who helped us get into the truck we selected. He was polite, knowledgeable and very helpful throughout the process. Chris K. (sales manager), assisted in the process with a fair and generous payoff on our trade-in. Chris was also very professional, polite and easy to work with. Reese, wrapped it up in finance quickly and covered all warranty info with no pressure at all. All warranty options were affordable and relatable to what folks actually can benefit from. If you want a hassle free car shopping experience, go check out Cyrano, Chris and Reese.

  Sarah Olsen-Petrick
a month ago
Chase and Jeremy made trading in and buying a vehicle about as fast and pleasant as it could be. I received a very fair price for my trade in, excellent in-house financing options, and friendly service. I'll definitely work with them again, highly recommend!

  Tikisha Harris
a day ago
The sales person Kobe was great but even though I wanted to put 1000 down and a trade in on a 2019 finance pushed on putting more down. for a car that I didn't choose neither of my options was an option for me to have but a brand new 2024 was available for me to have. That was more then the one I wanted so I end up up putting 2000 down and a trade in of 10,000 for a car I settled for not really happy with what I had to put down with also having a credit score of 645.then the next day boyfriend goes in the same dealership and get a 2020 with no money down it just don't make no sense really feel that since my boyfriend went in there and put no money down that the deal was not in my favor this will be.the last time I will go to edie and I have got 4 cars and each I had to settle due to credit when I got the last 2 cars I no credit 3x had a co- signer this time credit score was on track but I must say Kobe was great

  FrankieSue Pierson
3 weeks ago
Jorden Werner with Eide is the Best of the Best! If you are looking for a Vehicle Jorden is your Gal! Not only is she great to work with with communicating but knows the ins and outs about cars! This isn't my first jeep I have bought with Jorden or Eide and I can tell you it won't be my last! (:Thank you so much Jorden for helping me with my 2nd Neon Yellow Jeep! You are the best!

  Nervy Hermit
a week ago
I went in looking for a car in a specific price range with a specific range in monthly costs. We found a vehicle they answered all questions we had and gave us a lot of info on the car and its history of owners. I appreciated the kinda and friendly attitudes they brought too the table with willingness too help me get the car I wanted in the areas I could afford and it only took them 24 hours and they got a bank will to do it.

  Tiffany Boehm
a month ago
The experience with Weston Miller and the dealership was amazing. Weston looked into every question, gave honest feedback, and made you feel like part of the family. My experience with dealerships has been forever changed! Thank you Weston for helping Peyton get her dream car!

  Glen Moser
a week ago
Carleen was great to work with. She was so helpful & explained everything well. My Jeep was not fixed, however, because of a bad PCM. A problem with Jeep/Chrysler I ve come to learn. I should be able to have this part fixed on a 2008 Jeep Patriot, but instead Jeep says too bad, your car is for the junkyard. I will probably never buy another Jeep , Chrysler, or Dodge.

  Barb Lantz
4 weeks ago
The buying experience with Justin, Jason, Chris and Jeremy at Eide Chrysler was seamless and very thorough. They each took the time to make sure we understood all options on the vehicle and all opportunities available for protecting our purchase. We highly recommend this team!

  Autumn Wulfman
4 days ago
Dear Eide,We had an absolute wonderful sales experience. Dre was very knowledgeable, very friendly. Great smile. Knew the ins and outs of my Jeep Cherokee Trailhawk. Very patient.Thank you very very much,Brian and Autumn Wulfman

  Cyrano Rayfield
4 days ago
The experience at Eide was incredibly outstanding! The staff was amazingly friendly and knowledgeable, not to forget helpful, thank you!! Who would of thought that buying a vehicle could be this fun and painless.

  Kylan Sayler
a week ago
I didn t recently receive service, as this survey stated. Although my experience was about as bad as it could get. My salesman, was GREAT. It was when I left the dealership after purchase, and the BRAND NEW (400 miles) vehicle broke down on my way home. In fact, it had to be towed. That s correct, I didn t even get it home. After said vehicle was towed, I didn t hear a word from the dealership for 6 days. I stated I did not want the vehicle after this happened, and asked what their policy is. I never got an answer on a policy. They said the vehicle would be fixed, and we just want you to be happy. After many minutes of conversation, I also called Chrysler headquarters and they asked what the dealership was doing for me. Great question! I received a loaner vehicle during this time. Then was called all of a sudden when the vehicle was fixed. Of course, after the sale had been final, customer service was non existent. Then speaking to the General Manager, he states, well, we just want you to be happy. Laughable statement. He asked how I could be taken care of. I stated I was wanting to purchase a starter & bedliner. Gen Mgr says, I can possibly get you those at cost. I will speak with service and your salesman and get that set up, and you will hear from us tomorrow. Again, after leaving the dealership, I didn t hear a word for a few days. Taking care of, and customer satisfaction apparently doesn t stand, after the sale is made. I get a phone call the few days later, and I m told mr general manager is going to give me free mud flaps for my new vehicle. Oh doesn t that sound fantastic, and once again, sale made, customer satisfaction is non existent. A $55,000 vehicle purchased with a horrible experience, and being taken care of/happy customer is free mud flaps. Sadly, I m only one customer, one person, and there s plenty more sales out there for this General Mngr, and THIS CUSTOMER clearly was an afterthought.

  Wendy Moffett
4 months ago
My experience buying from Eide in Bismarck was absolutely the very best I have ever had. I was treated like I was their most important customer. They truly take care of you every step of the way. I will recommend them to everyone because they make car buying easy, and stress free. They make other dealerships look like amateurs. If you are from out of town, trust me... they are worth the drive.

  Johanna Foster
5 months ago
Absolutely loved working with Heather! She went above and beyond for us. She entertained our 4 year old during the entire process and he was definitely excited about it! We loved the communication throughout the buying process and their willingness to work with us on financing and extending the length of our loan to bring payments down to something we were comfortable with. Truly appreciate the care and commitment!

  Cj Werner
2 weeks ago
Probably the best experience I've ever had at a dealership. Walked in to look at a car, took it for a test drive, and decided to go for it. No money down, no trade in, left with what I came in for. Our salesman Tyler is awesome highly recommend.

  brycen horn
2 months ago
Great customer service, Cole was a great help and helped me get the deal that was best for me. Great overall. Was an out of town buy and they made it a great experience over the phone. Great job. Super excited for my new car!

  Brandon Kindred
5 months ago
Had a great experience working with Cole Zander and members of finance and management! Very quick process and they were not pushy at all, which I find important when looking and/or purchasing a vehicle! 10/10 recommend! Also, very clean place, friendly staff and they ensure you are taken care of throughout the process and before driving off the lot!

  Dan Moller
2 months ago
I purchased a car on line and over the phone with the team at Eide Chrysler and it was very professional and easy. I was super impressed on how well everything went with the sales staff and the financial services department. The team went out of their way help me through all my requests and answered all my silly questions. Thanks Noah and Don

  Sheila Klein
9 months ago
I bought my pickup over the phone. Josie was absolutely wonderful to work with in the financial department. She talked me through the whole process and help me out a lot.. And Dustin was awesome with anything I needed to know about my pick up. Good job Eide!!

  Kevin Perez
4 months ago
Had a great experience with Frank at Eide Chrysler! We drove in from out of town to look at a couple Jeeps. He knew the vehicles inside and out. He d obviously done some research and identified the differences and upgrades for us. From the test drive to the final paperwork, everyone at Eide was so friendly and professional. I really think they were genuinely happy we got the Jeep we loved for a price we wanted. 10/10 Eide and Frank, thank you!

  BV Bell (Salvador)
4 days ago
Good experience with Justin Hutslar as a salesman. Straightforward and made the process simple. Definitely ask for him if you re looking for a vehicle.

  kushhmasta
a month ago
Buy at your own risk!I Purchased a used vehicle here and upon further inspection when I arrived home they lied about numinous things on the inspection report, claiming that things were ok, working and no leaks. From one door lock not working at all to plain as day leaks under it and a few other petty stuff.They wont back any of there inspections what so ever so unless you find it yourself your out of luck once you leave said lot.I can only imagine what I can t see that they said was a ok on that sheet.Strongly advise NOT to purchase from this dishonest place.

  Brock Sandy
3 months ago
I am very happy with my Eide Chrysler experience and with my salesman Tyler Miller. Tyler was very personable and well informed. He did not pressure me at all and made the buying process very easy.