Duncan Elite Automotive & Transmissions

4.8 (38)

  425 Bert Winston Rd, Youngsville, NC 27596
  (919) 554-3562
  facebook.com
  Claimed

Transmission shop Auto repair shop Auto wrecker Brake shop Car repair and maintenance service Diesel engine repair service Engine rebuilding service Repair service Tune up supplier

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael India
3 months ago
They rebuilt the transmission in my 08 Impala and did a great job. A couple months later I had some traction control issues that turned out to be some melted wiring because hey, car manufacturers thought it was a good idea to put wires near heat. So they fixed that for me as well. So far they have sone great work and I would recommend them and go back with my next vehicle.

  Jeff Pearce
5 months ago
My transmission went out on my 2002 Chevy Silverado and left me stranded on the start of my morning commute to work on 10/11/23. I've never had to deal with a blown transmission so a quick Google search had Duncan Elite at the top of the list so I gave them a call and left a message before they opened. They called me back shortly thereafter and I explained the situation and they were more than willing to let me tow my truck to their shop that morning, even as a first time customer. The tow truck delivered my truck at approximately 11 am and surprisingly by 12:30 pm, these guys called me and not only told me the bad news that I had suspected, but went into great detail about what the problem(s) were. That meant that within approximately an hour and a half, those guys got my truck into the shop, dismantled the transmission and had me on the phone to tell me the diagnosis. I was given a couple of options and chose to go with a remanufactured transmission because of the 3 year warranty. They told me they had to order the transmission and it was a typical 2 day turnaround to receive it. Fast forward to Friday afternoon (10/13) and I received a phone call from Duncan Elite at 5:35 pm (posted hours are 8am - 5pm) to let me know that they received the transmission on Friday and already had it installed, tested and my truck was ready to go. They took my payment over the phone, and I was able to pick my truck up after hours on Friday - 2 days after the transmission left me stranded! Unbelievable. The transmission works flawlessly and I can't say enough good things about Duncan Elite. They have earned me as a customer and I will definitely be calling them with any future automobile repair needs. DO NOT HESITATE to call these guys. You will not be disappointed.

  Haylie Awar
5 months ago
If I could give negative stars I would. I called and told them my car had a bad transmission and was told over the phone that diagnostic testing in shop was $140. I took the car and when the diagnostic was done, they took my car on a joyride out of Youngsville (where the shop is located) knowing it had a bad transmission and got it stuck "on a hill". There is no hill around or near the area of the shop, so they had to have driven it a bit of ways out. They called me to tell me they had to get a tow truck to pick up my car from out of the shop and bring it back because they had gotten it stuck. I was told on that phone call that I had to pay for the tow truck which was going to be 50 dollars (so in total I was paying 140 for diagnostic and 50 towing =190). When I got to the shop the employee was unprofessional and rude, and told me that I was now being charged $238. I told them I was not paying that and that I was told 190 and the employee told me that the change was "nonnegotiable". I have never in my life had such a horrible and completely unprofessional experience.

  Lois C
9 months ago
They are good with transmissions, but not so much with other automotive concerns. Fella took his Subaru there and they did great with transmission. He went back when he needed a new motor. Not only was the "new" motor bad, but so were the next two they put in. They are now trying another motor and hopefully will get it right. Being with just one vehicle for the past six months has been both challenging and irritating.

  Maurice Evans
10 months ago
Awesome rebuild on my old 95 Tahoe 4L60E transmission. I was glad a friend recommended Duncan Elite as it was only 6 miles from my home. They did a great job.Service: TransmissionService: Transmission

  Garrett Bodenhamer
a year ago
I called Thursday morning, he had it in the shop that afternoon. Monday morning at 9 am they had the whole transmission rebuilt for me. AND they have the best price in the area. Zach knows how to run a business, and as a fellow small business owner I sincerely appreciate his courtesy and professionalism. I will be sending friends and returning as a customer!

  Crystal
a year ago
For my first time ever going to a transmission shop, it was a good experience. Zach at the front desk helped me every step of the way and went above and beyond what most shops would have done. They rebuilt my transmission and it took about a week to complete. I had some issues afterwards, and after a few times every other couple days of some electrical problem happening and he helped figure it out. Great place to go for auto work with great customer service!Service: Transmission

  Cartier Young
3 years ago
From the moment I spoke with Justin until the time I picked up my vehicle I was pleased with the service that was provided! They quickly identified the the issue with my clutch and kept me informed the whole way. When I picked up my car I couldn t believe how great it ran and smooth the clutch was. I definitely recommend Duncan Elite to anyone!Service: Transmission

  Andrew Clark
2 years ago
I took my 03 F150 5.4 to Justin with the typical timing chain slap. With the overall condition of the motor, he recommended a remanufactured motor with a 3 year warranty. The installation took 3 days and he went above and beyond to make sure there were no leaks or issues with the new motor and it runs like perfection!

  Loy Adkins
3 years ago
We had a great experience with Duncan Elite. They were thorough in their research to identify the cause of our check engine light coming on and were very quick to keep us in the loop on their progress. Letting us know the different options and the pros/cons to each of those.This isn t a mechanic out to quote you work that isn t necessary. They re trustworthy and only want to do what is needed, while not throwing parts at problems.Service: Auto engine diagnostic

  Cassandra Sznajder
5 years ago
I was told by my previous mechanic that my transmission was failing and I almost traded in my car because of it. Luckily, Justin and Emily came to my rescue! They were so willing to help me and give me a second opinion. Turns out, the problem was actually with my brakes. I m so grateful to them both for being honest and so good at what they do. Since then, I ve returned for any maintenance my car has needed. I HIGHLY recommend Duncan Elite Automotive and Transmissions. They are kind, and caring, and very skilled!!

  Powell Roper
4 years ago
Justin has rebuilt my front end on my dodge 2500, put a new clutch and done a couple of other small repairs i didn't have time to mess with. All done with a timely manor prices are very reasonable. He showed what parts were wore out and had to fixed fixing and what was about to go out. I Am one very happy customer.

  David DeNicolais
2 years ago
Brought my car here for the first time. They were spot on all the way through the process of scheduling, troubleshooting, repairing, and billing. Also, their communications were awesome. I can t recommend them more. Finally a shop you can trust!

  Jenna-Beth Longo
4 years ago
Justin and Emily were awesome when I was in a crisis!! They squeezed me in day-of and had my car fixed in less than 24 hours with super affordable costs. I always feel nervous with anything dealing with cars because I ve been lied to before, but they were really conservative with their recommendations and I felt like they actually cared about giving me what I needed, and not upselling me. They also have the sweetest little shop dog, Honey, to keep you entertained while you wait! Thanks Duncan Elite!

  Michael C
4 years ago
Justin was very informative and tried to prepare me for what could be the problem. After the issue was determined, he allowed me to see the issue and explained how long it could take to repair my car. My Kia Sorento needed a shaft assembly and transmission. He didn t charge me the labor to install the shaft assembly. I knew it was going to be expensive since it involved a remanufactured transmission. It all cost me 2500.00. He then diagnosed my son s car when I picked up my car. Really nice young man. I thank God He sent me to an honest and reasonable mechanic.

  Jonathan Millikin
2 years ago
Took in our minivan because it was making noise that I suspected was transmission. They gave me ballpark figures up front, then called with the actual diagnosis, which was MUCH less expensive than I was expecting. Honest guys with quick, good work.

  Chris Penick
4 years ago
Justin and Emily are amazing! They repaired my older Lexus, saved me alot of time and money. Highly recommend their services and worth the drive to Youngsville over Raleigh.

  Anthony Johnson
3 years ago
Had a absolutely wonderful experience using them for a transmission issue. I was expecting to spend 3k but they found the real issue and fixed for way less. Great communication and customer service. I highly recommend.

  Wayne Walker
a year ago
Took my truck in for a transmission they were aware this was a work vehicle and relied upon daily zack took it in immediately had it in a service bay and in 3 days it was done they did a super job cant recommend them enough i tow cars for a living and have towed many cars here and have never heard anyone having a negative experience and now you can add me to the list thanks zack and crew take your vehicle here with confidenceService: Transmission

  Derek Mcduffie
a year ago
Zach is the best, got my truck running perfect very helpful thru the entire process. Definitely will get all my business!!Service: TransmissionService: Transmission

  JC Clement
3 years ago
Affordable and trust worthy! Does the job right the first time and stands behind his repairs. Listens to your input and addresses the issues, without trying to sell you unnecessary work.

  Robin Roper
4 years ago
Honest, and trustworthy as well as excellent work. New in business and there isn't a large staff, so you will likely have to leave a message. You will receive a call back. Support this excellent locally owned business!

  Heidi Castor
4 years ago
Took my husband's car to get radiator fixed and brakes he was very pleasant and punctual. Reasonable prices I would recommend him and will return.

  Michael Weaklend
2 years ago
Great job, great quality work, and great prices. I had my truck towed long distance to have them rebuild my transmission.Service: TransmissionService: Transmission

  Kimberly Harris (Midnight Blue)
5 years ago
Highly recommend! Came in for brakes and an oil change and couldn't be happier with the quality of service I received. I will be back for all future maintenance.

  Joe Nunley
3 years ago
Great pricing and service. They usually stay busy, but for good reason. If you just need routine service, they can typically fit you in next day.

  BUBBA BELL
2 years ago
This is a great shop with a friendly staff. They diagnosed my transmission issue, rebuilt it, and I was back on the road within a few days.

  Kim Mcgrath
10 months ago
They are great guys there. Really helped me out with my car.

  Charles Brown
a year ago
Something broke? This is the place to bring it. Justin and his crew are knowledgeable and fast.

  Johnnie Johnson
2 years ago
Nice guys they work hard and know what they are doing will be taking my cars here from now on

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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