Sam's Club Tire & Battery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jessica Greene
2 months ago
Isaiah was very patient & helpful putting air in my tire even though everyone was going to lunch and on break at that time. I appreciate you so much Isaiah!

  Myra Rollins
6 months ago
The tire department sucks. Twice we had to make appointment for four new tires that my husband purchased from SAM'S CLUB. FIRST TIME HE took the car there. The mechanic said the bolts were frozen and they couldnt remove the tires. So my husband took the car home a easily removed to bolts, he used a four way and greased all bolts. Made another appointment the SAMETHING was said. But this time we brought the 4 way with the car. Needless to say THE Machanics DIDNT WANT TO DO THE JOB that THEY ARE PAID FOR.Never again and WE DONT RECOMMEND THEM. BY THE WAY WE ARE GETTING REFUND ON THE TIRES AND PURCHASING ELSE WHERE. Business with SAMS CLUB IS DONE. GO ELSE WHERE WHILE YOU CAN. YOUR TIME IS MORE WORTH IT THEN THEIRS

  Patience Eason
2 months ago
Everyone working was kind, patient, and understanding of my situation. If you need help with tires go here!

  Tommy Parker
4 months ago
Ordered tires 1 week later tires came in dropped off my car the lady in the back called me and she said they don t have the proper socket to take off my tires never do this again sorry customer service!!!!

  Kameron Duncan
4 years ago
Dee was incredibly helpful and kind! When I was concerned I wouldn't be able to make it back after work before closing, Dee went out of her way to make sure I wouldn't have to wait until the following day to pick up my car. This was so so helpful and made my day 100x easier. I don't know a dang thing about tires, so having everything run by me, double checked, and explained put me at ease - between that and the friendly personable service, I felt assured that my car was in good hands. Thank y'all so much for the wonderful service and for going out of your way to help me out when I was in a bind - and for the new tires too! :)

  Joe Olender
2 years ago
Why would you ever purchase tires or other auto accessories from Sam's? They may have a decent price, but they never answer the phone. How would you ever get roadside assistance or a tire repaired? How would you make an appointment for service. The store is OKAY for general merchandise but the Auto department is non-responsive.

  Ally Bergman
a year ago
Good prices on tires but could not get ahold of them for days after buying them. The line rings on and on I had to call every dept to try to get up with anyone who could help. Pretty ridiculous.

  Ronald Gardner
2 years ago
If you have an appointment to install new tires the service is great but if you have a tire repair and you have to be worked into the schedule it could take several visits due to limited staff and you have to drive your vehicle in and out of the service bay...

  Robert Reiman
5 years ago
Friendly service but slow if no appointment (make an appointment). 1 hr and 45 min with an appointment. 3.5 hrs plus without

  Loreen Kersey
2 years ago
Tried to call three times, phone rang for several minutes each time then I was cut off all three times. I'll be taking my business elsewhere.