Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sammo Mo
3 weeks ago
This is my go to place for anything i find wrong with my car. if i need something to clean it, some additional items for the car, or new looks, I come here. walmart has things, but not as much as advance does. the staff here are usually nice and will offer help as well. Sometimes the wait is long, but its to be expected since alot of people need advice and help. this is a great place for vehicles.

  Tyler Waugh
7 months ago
Went there to pick up a UPS package. They told me three times in a row that the package wasn't there. Four days later I went by after contacting ups and them telling me that the package was definitely dropped off there and the guy said " it's been been here for days but I don't know what took you so long to come pick it up."

  Shanna B
8 months ago
Josiah B. In the Winterville, NC store is a great employee. He is very knowledgeable, passionate and dedicated to his job. I went to the store thinking I had a major issue but left so relieved. Thanks Josiah for helping me with my car.

  Austin Lorbacher
8 months ago
I went to Advanced Auto Parts this evening because I was having issues with my car battery draining. The first person I spoke to, Pilar, was seemingly helpful at first, but then came to a quick conclusion that the battery could be the only problem, although the battery was just replaced 6 months beforehand. He started to wheel a new battery out, but it didn t seem right, so I got the other employee working to take a look at it. Jason was phenomenal. He helped me determine that the issue was not the battery, but there was something in my car that was still running even after I had turned off the car and drained the battery. Looking back at it now, it seemed like Pilar was just trying make a sale, but Jason was truly helpful and found the real issue with my vehicle. If you go to this Advanced Auto Parks, ask for Jason to assist you.

  Bill Davis
9 months ago
Showed up to shop from them. Said they open at 7:30 Monday but doors locked. 7:40 still no one comes to unlock the door. Employees inside looking at you but doors locked. I m glad auto zone is across the road to take my money. Bad Management at this store obviously.

  francisco sorto
a year ago
Fast, accurate, and friendly service. I placed an online order to be picked up in the store, and everything was ready to pick up at the given time also everything was correct. The staff was very very friendly from the money I walked in.

  Anna Pearson
7 months ago
The employees are very nice and very helpful to find what I need. Thank you to all of them.

  James Elliott
a month ago
They had exactly what I needed.

  Brittany Somers
2 years ago
Great and helpful service here. I was able to get the help I needed and the right parts. I've been to several different auto zones and advance autos, and being able to have people who actually know what I'm looking for is hard to come by in these stores. The guy Ken was exceptionally helpful. I would recommend this store to friends and family.

  summer swan
8 months ago
Sold me the wrong blinker bulb after guaranteed that it was the correct one opened the bulbs tried to replace my blinker and it didn't fit then would not return my money When I brought the item back that did not fit my vehicle

  Cherie Robinson
5 years ago
Awesome service. We went in for a gas cap and decided to replace the dying battery as well. After price shopping around prior they had the best price, warranty, free installation, online ordering with 20% off, in-store pickup, with a future rebate! Plus the two men one younger and older were very friendly professional and efficient with our battery installation. I actually am looking for a reason to go back and shop there again! I would highly recommend this location for good customer service and affordability!

  Sunnie Hadel
3 years ago
There is a gentleman that has been there a while dark blonde hair maybe in his late 30 s that has always been the first to ask me if I need help today he took my list and made sure I was getting the right oil! There is a girl I believe her name is Brittany dark hair maybe early 20 s I came in couple of weeks ago for first time in awhile and I came back today she remembered me from my last visit and it really blew my mind that someone remembered my last visit and why I was there that is so awesome! I love this store what a great team you have here !

  Nathan
5 years ago
These guys were awesome. I've been to pretty much every auto parts stores in Greenville. But these guys were the best. Very knowledgeable and friendly. They bent over backwards to make sure I had all the information I needed to make important repairs and find the parts I needed at affordable prices so my family can ride in safety. Thanks guys.

  Donna R Mills
2 years ago
Needed oil for my car as well as a scratch repair kit. Very helpful sales person explained range of oil in performance * cost. Helped me to locate a Turtle Wax kit to repair a scratched area. Told manager the clerk provided excellent service. We also purchase windshield wipers at this store & staff installs them. Very convenient.

  Michael Miller
a year ago
Great store! I placed my order online via Speed Perks before arriving. When I went to pick up my order from the Winterville NC store Kevin & Brittany took care of me and my order. I had a few questions in regard to troubleshooting a problem with my brakes. They were eager to help me and provide possible ideas/solutions!!

  Billy Crawford
9 months ago
Leslie took great care of getting the right battery for my pilot and with a smile.

  Andrew Wilson
2 years ago
Love the crew at this Advance Auto Location.Kevin really helped me out of a jam today with a bad brake line on my son s car. Everyone there has always been very helpful and I wish I could remember the names of the other folks.

  Cannon Gage
a year ago
A wonderful worker named Thomas helped me with my wiper blades, it was pouring rain and he was friendly the whole time!

  Brandon Griffith
4 years ago
Friendly but not all that knowledgeable. Got an alternator for my vehicle, which was the only option in the area at the time, was used for 3 days and then when I went to trade it out for a better one, which I was going to pay the extra cost, I was told that they can't do anything about it because they aren't sure about the policy. Said it was a working alternator, so they can't mark it as new or defective. So basically was told I could come back when it's in stock and just trade it out, but when I try to do that, it's a no go. Great stuff.

  Amanda Jones
3 years ago
Clean retail area. Most are knowledgeable. Manager Ryan is a horses you know what. In the middle of trying to check out and conversation, he answered a ringing phone and began helping that customer. Another employee ended up checking me out.

  P G
2 years ago
Needed batteries for my keyfob. They replaced them for me and gave me the package so I'd know for next time. Customer service and friendliness: EXCELLENT!

  Frank Fields
4 months ago
Always good advice and good inventory

  Baxmedic
10 months ago
Now that s what I m talking about. Super friendly super quick and the right part. Giovanni

  Pam Reason
2 years ago
Staff always friendly and helpful. Sometimes they do not have the product That I need. It is always clean and spacious. Products are displayed perfectly

  Jay King
4 years ago
Go to another auto advance. Service is always slow and lazy. Manager wouldn't give a refund after one of his employees failed to give a receipt for two transactions. He pulled up my purchase and seen $300+ was spent. Needed one item returned and he refused. He then got upset and walked off. Everything in there is overpriced

  Charita Jones
a year ago
Thank you so much Cam for helping me with my head light All the guys were awesome also thanks to the Man who help me with my oil I appreciate you guys made my day so much easier

  sharon dail
3 years ago
Very helpful well beyond, considerate and nice. Best service there by the manager to install battery and install windshield wipers. Highly recommend

  James Wanzer
2 years ago
Good place for service and help great customer service and they are actually willing to help unlike other places. Great place

  Marjorie Fear
a year ago
Needed specific antifreeze and they were able to help me pick the correct one for my model and make

  Krissia A
4 years ago
My husband and I went there for valve caps..when we were ready to pay absolutely no one acknowledged us..we waited and waited at the counter..there was only one customer and us..one of the workers was in an aisle and he saw we were ready to pay and he just totally ignored us..then finally someone else came from the back didn't ask us if we needed help and ignored us too. We left and left the valve caps.