Ryan's Automotive

4.4 (44)

  6407 Windmill Way, Wilmington, NC 28405
  (910) 392-1009
  ryansautomotivenc.com
  Claimed

Auto repair shop Auto restoration service Towing service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Laney Mills
8 months ago
Such a cool dude! Super friendly and super helpful... was always in contact with me throughout the whole process and communication was great! He worked around my crazy schedule and still got my car back to me in good time. Picked my car up from my driveway, and dropped it back off in my driveway. 10/10 recommendServices: General repairs & maintenance, Electrical, Auto engine diagnostic, Vehicle Inspection, Auto maintenanceServices: General repairs & maintenance, Electrical, Auto engine diagnostic, Vehicle Inspection, Auto maintenance

  Armando Gonzalez
7 years ago
I was stuck on Interstate 40 and needed a tow so i called Ryans and the service was great.They were very professional and got me picked up quick. They were very friendly and were able to get my car fixed and get me back on the road. I was out of town and far away from home and didn't feel like they were taking advantage of my bad luck. He didn't even charge me for the tow bill cause he was the one fixing my car. I am so glad there are still people out there that are honest.Thanks Ryan and crew for helping me out in a tough time. I highly recommend these guys.

  John Howell
4 years ago
Wanted to share my experience with Ryan's Automotive.To make a long story short, I purchased a pickup that I thought was a good deal.Needless to say, after about a month, cel light comes on, starts smoking on startup,no hot air from the heater... on and on.Reception would call with timely updates , as there were problems discovered in process.Each time a failure was found on the truck , the staff consistently had the expertise to correctly handle it.By the way, this work was done under an extended warranty , which can be a bit thorny for bothparty's involved , but prices are reasonableTruck now runs & performs like new. Outstanding.This shop possesses a level of integrity that is hard to find these days .Thank you Ryan's Automotive!

  Lisa Phillips
3 years ago
Ryan is an honest guy. He will not try to rip you off. He stands by his work. He will explain everything before he works on your car. He double checks to make sure you are happy and your car is perfect. I send all of my friends and family to him...Services: Engine repair, Oil changeServices: Engine repair, Oil change

  Frani Wisdo
2 years ago
I used Ryan after a nightmare towing incident with another local towing company. He was so easy to deal with, friendly, they were super quick but very efficient and I would recommend them to any friend or family member! I would never use anyone else.

  Jesse Buettner
3 years ago
My vehicle was in an accident and due to the current affairs of litigation during the insurance company, I had to pay storage and the owner is currently refusing to move my vehicle, even after I paid the outrageous bill. He didn't want to put forth the effort in the beginning to move my vehicle upon request when the accident happened. And when he finally got around to moving it he tried to make excuses to me about moving it. I have worked at multiple mechanic shops and never seen anyone take advantage of one's situation. The quality and professionalism is extremely poor. When Ryan moved my vehicle or other people's vehicles, he refused to put safety straps on the vehicles he was towing to and from the shop. I noticed customers engines sitting in the rain and uncovered allowing who knows what damage to an engine some customer will now have to pay additional for. The staff there weren't even wearing clothing that is remotely considered safe inside the shop area, which included open toed shoes, and tattered rags for clothes. The place has holes in the wall and is a walking OSHA disaster. But I guess I shouldn't have expected anything else from a guy who told me how and why I should commit insurance fraud on a vehicle that I love. To which ryan tried to sell me airbags and trim pieces for my car that either been deployed or would make my vehicle look more damaged than it already was, and on top of it they weren't even from the same vehicle. I couldnt believe that his tactics and dirty pool haven't been called in to question by anyone else for legal battles for fraud. It sickens me to think that people behave like this.***** Reason to edit as follows.Another customer or employee was firsthand witnessed taking wheels and tires off of another vehicle to replace their own wheels and tires in the auto lot yard.

  Shayna Tressler
a year ago
Great experience with Ryan s! Was able to get my car inspected the day of and hardly waited. I recommend :)

  john D
11 months ago
Quick, polite and professional!!! Very friendly can't say enough. It's almost like a neighborhood mechanic shop at your door, as it's located within 5 min. of several subdivisions.

  weezerkat1
7 years ago
Couldn't be happier!! It has taken years to find a trustworthy mechanic who shoots straight and doesn't require a second mortgage for simple car repair. Al was wonderful and did a great job! I would highly recommend Ryan's and that's saying a lot coming from a skeptical female who knows little about cars and has been burned before. Thanks so much and I'll be back!!

  Kathy Bair
11 years ago
I have taken my car to Ryan's Automotive a few times for different issues I was having with my car. My car was well taken care of everytime and I never had the same issue again. I received great customer service from everyone that I came in contact with there. I recommend Ryan's Automotive to anyone that needs anything done to their vehicle.

  Shelly Sordellini
7 years ago
We have brought all our family cars to Ryan's. It is the only place I trust. I have never overpaid. The dealership where I bought my car diagnosed my car with different problems over the years. I always double check with Ryan and have him perform the work if needed. Many times they diagnosed the problem wrong or told me I needed work done that wasn't necessary.

  Katherine Jones
11 years ago
I was referred to Ryan's auto by a co-worker and they were super helpful. They squeezed me in the day I called to look at my Hyundai which was making weird rattling noises. It took them maybe 30 minutes to figure out what was wrong with it and it was a quick fix, they hardly charged me anything I was in and out in less than an hour. Ryan was also very nice and polite.

  GorlyRhombus
2 years ago
Should have done it myself instead of wasteing almost 400 bucks just to put a sensor in and they left hoses unhooked form their original positions. also have a new interesting sound at higher rpm. im going elsewhere next time. Very disappointed. Edit for the people that don't believe when I said this they messed up my car and should have replaced the parts they messed up I recommend Wilmington tire and auto or hwy 17 tire and auto. Ryan's auto is garbage

  Kristy Matteo
8 years ago
Extremely honest! On vacation, somebody hit me, totaled my car, he gave me his advice to get the ball rolling quicker with the insurance companies, I LISTENED and he was correct. He kept in touch with me when I got back home to let me know when the insurance company came to review my vehicle. Also, at the scene of the accident as he was towing my girl away I asked him to be careful with what was left of her, he said he will take very goodcare of her And HE DID!Next time we had to North Carolina my husband and I are taking him out for some dinner and drinks!!!!Thanks again for all your help I really appreciate itMy husband and I will be taking you out for beverages next time we're in townCannot thank you enough !Kristy & ToddWHITE ACURA TSX

  Jefferson Thompson
6 years ago
I have had great service for all my cars. They have never overcharged and go out of their way to keep the cost down. From state inspection to replacing an engine they have done everything for me.

  Dwaine Mcconnell
7 years ago
You should absolutely go here! The quality of their technician's workmanship is nothing short of professional and reliable. I am very impressed with all the work we have got done here at Ryan's. I highly recommend them!!

  Stuart Currin
7 years ago
Always honest and very fast,and helpful.No unnecessary charges,or repairs just to make a buck.I have been using Ryan's since 2009,after getting screwed by other local mechanics,and chain stores.

  Krissy H
4 years ago
Nice, honest and gets the job done fast. They have worked on my car several times. Happy customer

  Jane Frances
5 years ago
There was some confusion on an issue with my sons car and at first I wasn t very happy with the outcome but they made good and turned the situation around. Thank you

  Shirley Irvin
5 years ago
Very mean and hateful owner not nice at all but the mechanic was very helpful and nice

  H B
3 years ago
Great prices great work great people. Very accountable! And so nice!

  Robert Davis
10 years ago
Used to be happy with them and their service. The last few times not so much. Will be going somewhere else.

  Carlton Purvis
a year ago
Great people to deal with. Honest, fair, and do quality work.

  Ryan R
4 years ago
Awesome service, great staff! Recommend them to all my friends and family

  Super Dave
3 years ago
Ryan is a great guy and likes helping people

  Tracie Law
6 years ago
Awesome!

  Sydney Sidon
6 years ago
Rude.

  Sal Carrera Jr
5 years ago
Nice place

  Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday Closed
Sunday Closed

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