Hendrick Collision Jeff Gordon Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Aryn Coniglio
a month ago
This will be my second time at Jeff Gordon for body work and every time I ve left feeling great about my experience and the condition of my vehicle. Jeremy did a great job communicating with me every step of the way. He answered all of my questions in a timely manner and was extremely professional every step of the way!No one wants to be at a body shop getting repairs done or dealing with insurance, but Jeremy made the process easy and stress free.He even made sure that something else was fixed from the last time I was in for body work.10/10 service and I m extremely satisfied.Thanks Jeremy!

  Hannah Clymer
a month ago
Kevin Kutz and his team are fantastic. Everyone is super friendly and helpful. This was my 3rd vehicle I ve had repaired at their shop and I ve been highly satisfied with the work every time. My car looks brand new, and having it returned to me spotless both inside and out was a bonus. Thanks, Kevin and team!

  Heather Killory
3 months ago
They did an amazing job fixing my Lexus RC300 after an oil tanker truck ran it over. They used all OEM parts and even the paint matches completely! Thank you for doing such an outstanding job. And special thank you to Jim for going above and beyond!

  Sara Bowditch
2 weeks ago
Jeremy was great to work with. He kept us updated at all times. Our car turned out great! We couldn t have asked for better quality or service!

  M H
3 weeks ago
Best customer service of any auto place I have ever been! My car was repaired ahead of schedule and Jim was in regular communication with me as well as the insurance company. Thank you for excellent service!

  Charles Cayton
a month ago
Truly an awesome experience with Jeff Gordon collision! They do amazing work, and are very thorough. The communication during the entire process was impeccable!Thank you so much!

  Pat Wilkins
4 months ago
Kevin took great care of me and my truck after I hit a deer. My insurance let me choose the repair shop to do the work and after doing some research, I happily chose the folks at Jeff Gordon. They got it done right at 30 days which worked out perfectly with my car rental. Thank you everyone!

  Al Twedt
3 months ago
Jeremy was excellent. Great communication. Kept Theresa informed on the progress of the repairs. Hopefully I'll not be needing their services but if I'm involved in a accident I definitely will choose jeff Gordon collision.

  Tamara Rinehart
5 months ago
Found myself at Jeff Gordon Collision after someone hit my truck. Met with Kevin who took good care of me throughout the whole process. From start to finish the body repair took 2.5 weeks and boy does my truck look so beautiful now! My 3rd party ladder was damaged so Kevin was able to order me a brand new one from the company I bought my ladder from and had them install it for me as part of my repairs. Everything looks brand new! Great customer service all around. Definitely come here for any of your body shop needs - the best in town!

  Michael Marinzulich
2 weeks ago
Thank you Jim!! Great job and done in a timely manner!!Constant communication regarding our truck!!I definitely recommend Jim and his team at Jeff Gordon Body and Collision!!

  Tammy Fisher
6 months ago
5 stars! Excellent customer service! Professional and car looks brand new! Finished in a timely manner! Jeremy was my point of contact! Can t say enough about how he treated me! Professional, courteous, kind, and respectful! He even had my car washed! Will definitely use again!Service: Body & TrimService: Body & Trim

  Linda Norton
5 months ago
Kevin at Jeff Gordon Chevrolet did a great job fixing my car in Wilmington. He was prompt to notify me and the experience was excellent. Many thanks for taking care of everything. Linda Norton.Services: Steering & suspension repair, PaintingServices: Steering & suspension repair, Painting

  stephen kimbrough
2 weeks ago
Kevin was very helpful. The repair was done perfectly. Great experience all around. Would definitely recommend.

  Lynn Shackelford
5 months ago
You never wake up and think that you will be in an accident but it happens sometimes, unfortunately. I chose Hendrick Collision to do the repairs on my vehicle not only because of the great reviews but also because they were certified to work on my particular make and model. It meant a lot to me that someone who knew what they were doing to my vehicle be the one to repair it. I couldn't be more pleased with the work!! It's like it never happened. Thank you so much for fixing my baby!!

  Mary
4 months ago
Wonderful service and Kevin was easy to work with. Hopefully, I won t need any body work again, but if I do this is the place I would go. Thank you for a great job, my car looks brand new.

  Bryan Cooper
6 months ago
Great professional job! Greeted as soon as I walked in. Jeremy was very fast to greet me and quote vehicle. Very knowledgeable and friendly with the work and estimated time. It was done very fast and faster than quoted!! Will highly recommend to everyoneService: PaintingService: Painting

  Cammie Tomsic
2 weeks ago
Jeremy at the collision center is excellent to work with. Friendly, informative and professional. Met each timeline with service that exceeded our expectations.

  Deborah Buckingham
4 months ago
I was so impressed with the Collision Center. Jeremy was the best!!! I would certainly go back. He was so professional, kind, and treated you like family. He goes over and beyond for you. Thank you again Jeremy!!

  Kurt Miller
5 months ago
I needed the hood liner replaced on my 2022 Silverado 1500 Duramax. Squirrels got into it. Jeremy checked it out and had it replaced and me out the door in about 30 minutes! Great price and service. I could not have been happier with Jeff Gordon Chevrolet s body shop!Service: Body & TrimService: Body & Trim

  Kendra Grannan
2 months ago
Excellent service. The shuttle driver, Dan, was delightful. My car was ready in an hour and Kevin was great to work with.

  Christopher Chris Dyer Dyer
2 months ago
From start to finish Jim easily navigated the process with constant communication. The job looks as it should on a custom Jeep. I won t go anywhere else. Thanks

  Mary Garthaus
9 months ago
Jeremy is awesome and a pleasure to deal with. He is always communicating with you, and my car looks amazing!! Friendly service, quality work!! Thanks for working extra hard to move the glass over to the new hatch without breaking it!! I don't have to replace all my stickers! Never want to get in an accident but, I will Always recommend Jeff Gordon, and definitely recommend Jeremy! Super Thanks!! So happy to have my car back!!!Services: Painting, General repairs & maintenance, Body & Trim

  Steve Wiener
a week ago
I had some minor body damage from hitting a traffic cone, no Lexus dealer in the area, Jeff Gordon Chevy saw me same day for estimate and repaired good as new within 2 weeks.

  Brenda Parker
3 months ago
Had to have my side rear view mirror replaced. Took my car in at 8:20 am and was ready to leave at 8:45am. Fabulous service in extraordinary time!

  sara hadley
3 years ago
I dropped my Chevy Equinox off on 7/15/20 for a simple bumper repair and was advised it would only take a couple of days. Jim said car would be ready by Thursday or Friday. Well, Thursday and Friday came and I had not received any word on my vehicle, except from the insurance company advising Hendrick Collision was requesting more money for further damages found. On Monday, 7/22/20, I receive a voicemail that my car is ready. I switch my entire day around to pick up my vehicle and come pick it up, look at the bumper and leave. The next day I realize there is a deep scratch with a dent on the rear hatch/trunk below the windshield wiper. I call Jim and he says his guys that work on the cars are very careful and they could not have done that. I bring it by and he basically says that I looked at the vehicle when it was ready and left with it. I was in a hurry and looked at the bumper to make sure they replaced it and left. I did not know I needed to examine my whole vehicle. I have added pictures to this review for everyone to see. One picture was taken 5 days before I dropped it off because we were doing a school drive-by. There is no scratch or dent in this picture. The other 2 pictures show the damage I found the day after I picked my car up. Keep in mind, I drove the car straight home after I picked it up Monday. I am extremely disappointed in this service and would advise everyone to find another body repair shop when they need repairs on their vehicle.

  mark allen (RaidZArcade)
7 months ago
Never had to have body work done from an accident before, but they made the process easy. Kept up with regular communication and made sure every little thing was accounted for. Great experience. Worked with Jeremy. Highly recommend using them.Service: Body & TrimService: Body & Trim

  Bubba Williamson
6 months ago
Jeremy in the collision building was wonderful in assisting me in the repair of my GMC 2500. He kept me informed through the entire process and it was a quick turn around. Will definitely recommend for the future!Service: Body & TrimService: Body & Trim

  Renee Parks
a month ago
I had a wonderful experience,the workers was great,and if you need to see someone go see Jeremy he's the best.

  Cindy Brayford
8 months ago
Very nice and courteous. Work performed was awesome. Detailed explanation. Car repair was great. Car repaired in a fast and timely manner. My car was returned very clean. Thank you Kevin and Jeremy for your assistance!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Kinta Baldwin
8 months ago
My car has been in this shop since April and they haven't fixed it talking about my insurance not going to pay them they told me they will when they do the work. So Jim said they wouldn't so I called the insurance again and they said the same thing. So I wrote a review and Jim asked me to take it down they would work on my car that was a lie it sat for another month then I put up another review about that Jim said him and the managers came together and decided to kick my car out because I wanted my car repaired and all they wanted was money and they had a check already and they wanted more money why? It's fine because I found a nice company to fix my car and they only had it 2 weeks and almost done. Will never return or send people here and Management is not fair or have they tried to talk to me about anything. I will put this out everywhere I can because this was not right 3 months at a bodyshop just sitting because they want more money.