Cottman Transmission and Total Auto Care
4.6 (193)
145 College Rd Suite 150, Wilmington, NC 28403
(910) 392-8105
cottmanofwilmington.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bren Swin
6 days ago
I think Cottmans Transmissions is a great place to get you car repaired with very helpful people who go above and beyond! Larry is always willing to help and is extremely nice and friendly! I would most definitely recommend this place for your transmission needs!
Mr. D. R. Bentley
4 weeks ago
Our law enforcement agency had been having mechanical issues with our fleet. After several failed attempts at repairs, Cottman Transmission and total care was chosen to rectify our problems. To date, they have repaired two of our vehicles and will soon be repairing a third. Cottman s dedication to serving customers, attention to detail and their unwavering support of law enforcement is unmatched. Their certified techs take the time to properly diagnose, monitor and correct issues. They are honest and their knowledge of law enforcement vehicles is highly valuable as they are not built like your everyday run-of-the-mill type of transportation. Lastly their follow up is better than the dealership. They check in via phone call, text messages, e-mail. They have been amazing at communication which is something that we lacked prior. Cottman s, thank you for serving our needs. We look forward to a long lasting business relationship.
Melissa L
a month ago
I had my 2019 Infinity transmission replaced with this company and they were very thorough and transparent about the cost and what my warranty would cover. Customer service was excellent and highly recommended them for your vehicle repairs and maintenance.
C
3 months ago
They fixed my vintage landcruiser transmission when other places were hesitant to do so. Cottmans did an amazing job in great time and for very reasonable price. Very very knowledgeable and stand-up crew of guys there also. Would recommend them to anyone.
Rebecca Willetts
a week ago
Cottman was swift serving my request, friendly, excellent service, and above and beyond in all areas. If you need transmission service, dont go anywhere else!
Kimberly Klein
a month ago
Cottman Transmission is the place to go if you want to feel that your car is in the hands of a business you trust. I give them my highest recommendation, and it was my mechanic who told me Cottman is the place to go. He was right!
Jared Compiano
2 months ago
These guys are incredible. They diagnosed my issue for free, they explained the issue, and let me decide if it was worth fixing or to let the car die. So much knowledge, kindness, and integrity here. I couldn t recommend this place more.
Connor Murray
7 months ago
Amazing service!! I was having problems with my truck s transmission/torque converter, I spoke with the guys at Cottman and they told me to bring the truck in. Brought it to them Tuesday, they called and explained everything that needed to be done promptly and told me they could get it done this week. Fully rebuilt the trans and my truck was done by Friday!! They also replaced my rear main seal and only charged for the part itself no labor! Wow is all I can say. Id recommend this company to anyone!Service: Transmission
Sylvia Rivera
2 months ago
Great service and care to my vehicle. They are trusted and recommended by many. Worth every dollar.
Zachary Kennedy
5 months ago
Amazing job! I had a road trip right after my service to Miami and back to Wilmington over 1200 miles in a few days and my vehicle ran great!Service: TransmissionService: Transmission
pearl batts
5 months ago
They are a legit transmission repair shop excellent job, clean facility, friendly employee, and finance. Easy available.
Michael Perry
4 weeks ago
They did a great job, they fixed my transmission and it hasn t had any issues since they fixed it.
Cassidy Palmer
7 months ago
My first experience with Cottman Transmission was exceptional. I was having a few mysterious transmission concerns, or what I thought they were. I am grateful to my friend for the referral! I called in and explained my concerns, I was advised to drop my van off and it would be throughly looked over and I would be called with update. Just as promised, my van was checked out and to my relief, there were no issues with my transmission at all!! I was treated with respect and kindness. The professionalism of Cottomans is refreshing as well. I have received a couple follow up check-ins to make sure all is well with my van still. I 100% recommend Cottman Transmission.
Matesse Richardson
3 weeks ago
BOTTOM OF THE LINE! 0/10 DO NOT RECOMMEND! HORRIBLE CUSTOMER SERVICE REFUSED TO FIX MY TRANSMISSION AFTER THEY GOT PAID $4k & THEY DIDN T SEAL IT CORRECTLY, BLAMED IT ON SOMETHING ELSE! RUN AS FAR AS YOU CAN! IT MADE ME PUT 1 STAR WISH IT COULDVE BEEN 0
Lori Randall
9 months ago
Efficient and trustworthy! TWICE in the past few years I have brought in a vehicle with obvious problems and the warning light activated. Both times they performed a thorough inspection,, only to tell me there was no problem with the transmission. They even diagnosed what the problem is (a recall that only the dealer could repair) and wrote down the number so the dealer wouldn t need to look it up. I expected a charge for their time and the inspection, but they charged me NOTHING either time! A dishonest mechanic could have replaced the entire transmission! I highly recommend Cottman!Service: Transmission
keith hewett
4 months ago
Took my vehicle back after it had been repaired for a glitch in the trans..told the guy I was having trouble with something totally different and separate from the trouble and asked some info on that particular situation and he told the mechanic what the unrelated problem was and they blamed that situation for the transmission problem..NEVER TELL A MECHANIC OR A BUSY BODY RECEPTIONIST ANYTHING OTHER THAN WHAT THE SYMPTOMS ARE !!!!!!
Carla Turner
7 months ago
They did a great job trying to figure out what was going on with my car. They were very honest and recommended a place to go for the repairs needed.Service: TransmissionService: Transmission
Everett bowman
7 months ago
Cottman Transmission was honest, professional and respectful I would recommend them to any of my friends, family or associates. I have had my vehicle for a couple of weeks, and it is running like new. Thank youServices: Transmission, Transmission repairServices: Transmission, Transmission repair
Shirley Gray
a year ago
Fantastic customer service. Worked with Duke, who could not have been any nicer. Was extremely impressed with the honesty of this shop. We were referred thinking we needed a rebuilt transmission. They could easily have diagnosed as such, and charged us a few thousand dollars. Only needed flushing, and new fluid and filter. Answered prayer!Service: Transmission
Bailey Webb
a year ago
Despite being slammed with repairs they got to my car quickly (which required a rebuild) and finished it in good time. They followed up and did some minor adjustments several months after. Definitely reccomend, its a good shop, easy to deal with.Service: Transmission repairService: Transmission repair
Aaron Gardner
a year ago
I purchased a vehicle through a local dealer and learned that Cottman Transmission had rebuilt the transmission prior to my purchase. I had my vehicle for 5 months and noticed something was not right. I took my vehicle to Cottman and learned that the there was a Warranty on the repairs. Ron and the team diagnosed the issue and completed repairs in a timely manner at no cost! I would highly recommend Cottman Transmission as I have witness how they stand behind their and work honor their word!Service: Transmission repair
P Roberts
a year ago
"Took 2 weeks to repair transmission lines and radiator".I was called at the end of business 1wk later and said the care was ready and I could pick it up, also the keys would be under the mat. Picked up and drove Less than 5 miles away and car again lost all fluid and wouldn't move. Must not have been test drove, this issue could have caused an accident, the Car had to be towed back to shop, then it took another week to get it back. Very disappointed in the service that I received. Will not recommend to anyone.Service: Transmission repair
T.T. Holmes
9 months ago
Cottman's transmissions was great the depth must be very professionally and and courteous and nice and the work was done and a timely fashion and so far I haven't had any problemsService: Transmission repairService: Transmission repair
King Supreme
a year ago
Professional and efficient service and repair to my transmission. Would definitely recommend and use them again. Hopefully I won t have to but I m happy with their work and the end result.Service: Transmission repairService: Transmission repair
Vicki Thayer
a year ago
Excellent complete transmission rebuild. Their customer service was so friendly. And they want me to bring it back after 500 miles just to make sure there s no problems. And a 3 year guarantee. I would definitely recommend them to anyone needing transmission repairs.Service: Transmission repairService: Transmission repair
Melissa Cross
a year ago
Cottman is THE place to take your vehicle for repairs. Originally told that our truck wouldn't be able to be looked at til after the new year but 2 days BEFORE Christmas our truck was fixed and good as new! Best service hands down.
Diana Miller
2 years ago
Had both of my cars done there. Wonderful and Experienced staff that go above and beyond their job to make you happy with the quality work. My orange Mustang still running after 80,000 miles on their rebuilt transmission. Would never go any place else. Highly recommended Thank you CottmanTransmission. Thanks so much Ron your the bestService: Transmission
david fincannon
2 months ago
They did a great job at a reasonable price
Dalen Kiefer
2 years ago
They did great work, although I got about an our down the road after a complete haul of my transmission and my fluid line burst. I called them and they provided a free tow for the car to get back to Wilmington and repaired it in about a day. On top of that I called to see if I could get an oil change done while it was there the second time and they provided that service free of charge. Very professional in dealing with customers, and great customer service and facilitation when the problem occurred. The work was done under the great 2 year warranty they provide on any service done by them. Would recommend to anyone with problems in their transmission or car to get work done here.Service: Transmission
Trae Livick
2 months ago
Larry and crew were friendly and fair. Will use them again as need arises.