Bryant & Sons Unlimited Inc.
4.2 (45)
351 Shipyard Blvd, Wilmington, NC 28412
(910) 362-0320
bryantsons.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Heather Martinez-Secrist
a year ago
Just decked one of our trailers onto another trailer, THEY ARE AMAZING! They have great communication with us. Kept us informed when they were on their way. Quick response time. I would definitely recommend their services. Also, prices EXTREMELY FAIR!!!!!! Will DEFINITELY be calling them again if we ever need help in the area again!!!! Thanks Bryant's and Sons!!!!!Service: Special vehicle towing
Javier Frink
a year ago
This is a great family owned business. The staff are very kind and straight forward when it comes down to you and your truck. I've had my truck here numerous times. I recommend all of there services. They have came out to me a couple of times also.
Mike
a year ago
Nice people. Had a radiator leak on a truck and they looked at it on short notice. Identified the source of the leak and didn't charge. No bs whatsoever. Truck needs a new radiator, they didn't try to sell the job though, no sales pitch at all. So they seem honest.
Kevykev388
2 years ago
Pretty good! They've done some work on company trucks I drove in the past. So I trusted them to do a few things with my tractor as well. With how backed up the industry is these days, it felt good to have a 2 day turnaround with them. Most other shops in the area were working a week in the hole.
Moises Blas
5 years ago
They have road service. Been here two or three times with no appointment. They were fast. The people always go out of their way to explain and to be helpful. I have spoken to about five different people and all are equally eager to explain and help. They are thorough. Rates seem fair. To the person who gave 1 star...maybe someone was having a bad day. I can't imagine these folks being rude. I don't know if they are ASE Certified. But I don't typically need any major work done. Their garage seems to be popular with drivers....constant stream of customers.
Matthew Hoag
5 years ago
I don t see why the negative reviews. I ve been to Bryant and Sons multiple times for issues with my truck and every time I ve been in I ve spoke to multiple techs and the ladies at the counter and I m spoken to not like a customer but a friend. I appreciate a real shop who wants to make its customer happy and feel like everyone got a good deal. I will continue to go here and recommend others to them as well.
Austin Kiser
6 years ago
Took my truck in to have my high pressure fuel pump replaced and some other additional items. I furnished all the parts. The labor they charged me to replace the pump was an astronomical price. I do believe the mechanic had a learning curve on my truck. After the repairs were made I drove the truck for a couple of days and experienced the worst exhaust gas odor in my cabin. The mechanic failed to install any gaskets for the exhaust work performed. I also had a very bad diesel fuel odor from under the hood and experienced coolant leaking from under the engine. My "low coolant" display kept popping up in my panel display. I had to keep filling up the radiator with coolant. I took my truck back in and the mechanic kept the truck another day and told me he had everything fixed and said the coolant leak was from a leaking radiator hose and it just needed an extra clamp. They charged me another $300 to fix their screw-up, where they never made the repairs right the first time. I drove it home and as soon as I got in the driveway my " low coolant" display came back on. I checked to see where the leak was coming from and you could see a coolant trail right in the middle of the radiator. I ended up having to take my truck to another auto repair shop to have my radiator replaced. Bryant and Son's had knocked a hole in the radiator when replacing my fuel pump then lied about it and just put an extra clamp on a hose that never was leaking. I then took my truck to Bryant and Son's once again to have them check out where the diesel fuel leak was coming from. The owner got beligerate with me and denied that they had anything to do with the exhaust leak or the hole in the radiator. I do not recommend having them service any vehicles and if you do, good luck. The owner needs to learn some customer service skills. If you like throwing your money away, this is the place. Oh and the mechanic that did the work doesn't work there any longer. That was convenient, as he stole my performance tuner from my truck as well.
James Parham
5 years ago
Went in to get fuel filters replaced. After 3 different sets of filters, air locking the fuel system each time, they finally got it started. Then comes the bill, outrageous! I could buy 2 cat filters for what they charged me for one wix filter. The people were very polite, but their methods and pricing leave your pocket empty. I won't recommend them.
Penny Tyson
a year ago
Several years of great service...Professional experienced mechanics to work on your truck...Bryant an sons for your best truck repairs...
Cindy Martin
6 years ago
Not a good repair shop. Nasty attitudes, secretary will hang up on you and scream over the phone, parts late, delivery dates late, repairs will need repairing, do not use them. Your Truck will be in worst shape once you leave this place. Their work is CRAPPY and their ATTITUDES ARE CRAPPY TOO.
Charles McCartney
2 years ago
Shoddy in competent mechanics charged me $1000to replace a fuel pump and they installed it backwards, would fix it or refund me my moneyTook it to Saunders fleet maintenance they replacedit for $500 buyer beware Bryan n sons are crooks
hailey alexis
7 years ago
I love this place! They are great at repairing trucks, cars, and many other things. The people there are so nice!!! I am so so soround of my grandfather for opening and owning this company!
Terry Robertson
4 years ago
I have been trucking for 41 years. Bryant and sons top the list of shops that I trust to do quality work with an honest price.
randall bryant
6 years ago
Got my truck fixed twice when I had no appointment. The price was so reasonable both times I couldn't believe it
Positivity N_Action
2 years ago
They got me in on short notice and fixed my broken airline without breaking my pockets A+++ service
Tyler Collins
3 years ago
The owner is very nice staff friendly as well. F350 superduty went down and they fixed me right up
Willie Edmond
2 weeks ago
Excellent
Chris Foster
2 years ago
Great truck repair shop, owned and operated by a great friend of mine.
Dexter Moses
5 years ago
They have did all my big truck work... Awesome guys and Great Work!!!!!
Carl Spackler
5 years ago
They're busy. Bit scattered.... But nice folks
Greg Lewis
a year ago
Very satisfied with communication and services provided...
Brian Horrell
a year ago
Great people and knowledgeable in there field
Camara Enterprise LLC
3 years ago
Helped with my airlines, quick and reliable!
David Naylor
2 years ago
Overcharged on the toes when they come to the shop to be repaired
Willie James
3 years ago
Great folks they really care about you!!!
Erik McLean
8 years ago
Waste of time and money trying to do business with them.
Robert Grissom
7 years ago
Best truck repair shop in town
Dean Allen
a year ago
On point.
William Watson
3 years ago
Always good
Asan
2 weeks ago
Very good service, the employees were extremely polite, they found and quickly fixed problems with the train. I recommend everyone to get service from them , , .