Avila's Auto Sales and Repair

4.3 (35)

  1624 Castle Hayne Rd, Wilmington, NC 28401
  (910) 409-8985
  Claimed

Auto repair shop Auto body shop Tire shop

From the business

  • Identifies as Latino-owned

Accessibility

  • Wheelchair accessible parking lot

Offerings

  • Oil change

Amenities

  • Mechanic

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Layla Lankford
6 days ago
I needed spark plugs brakes and a purge valve. I paid $90 for that purge valve and then I paid $500 in total for the labor when I pulled off after picking up my car after it had sat there for over a week without anyone working on it until the last minute, as soon as I pulled off the engine light immediately came back on and was doing the same problem, I called the main mechanic who works there named Fernando and he said to please bring the car back and he would look at it, all he did was reset the computer and say that it was fine that I needed a new gas cap, bought a new gas cap, it was still doing the same problem. He never made an attempt to fix the problem or figure out why it was still doing the same thing. I took my car to a different mechanic and he said the NEW purge valve was never put on, so they kept my $90 part and also charged me for labor for my part that they did not put on and did not make an effort to fix it, or make it right or offer me my money back or try to figure out where the part went that magically disappeared that they didn't put on my car that I had already paid for and I also had already paid for the labor. I told Fernando many times I did not want any of the other mechanics working on my car and he completely ignored my request and let just any random mechanic that works there work on my car and look what happened. So now I have the report from the new mechanic that I took it to because I had to pay another $90 for another new purge valve and pay for labor to have it put on even though I had already paid for that at Avila's, but the new mechanic that I took the car to gave me a report and gave me photos showing that the purge valve that was on my car was clearly not new you can tell by looking at it. So I have the paperwork I can take them to court but it's going to cost me just as much to take them to court, so by the time I get finished taking them to court I will have just lost more money. So they got me, will show you guys to stay away from this place if you don't want to get ripped off or scammed.

  NSMBG456
3 months ago
I paid them to tow my car and have the oil pan changed,after days without it being fixed just sitting at their shop I get my car back and it s still leaking oil. They refused to have my car fixed or give me my money back.

  Corinne Watkins
2 months ago
Worst ever expereince at a repair shop. Do not use these people if you want real work done. And I wouldn't buy a car from them either.I had my heater core replaced by Avila's Auto. My vehicle was leaking inside the passengers side of the cab. After they "fixed" it, it leaked worse. I took it back two times. The third time they put flex seal under my dash! When I demanded my money back the owner refused and told me to bring it back to them a fourth time. When I said, No thank you, his response was "if you want to spend the money to take me to court, then do it." Also, during this entire three week nightmare, I had to show up to get any answers while they had my car. Never answered the phone or texts even though they could text me just fine when giving me a quote.Worst experience with a mechanic ever! Now I have to sue them for the $700 they charged me to flex seal my car......

  Amanda Underwood-Gurley
a year ago
Our tire was about to blow and we didn't have much extra money but we passed by here and aw they had used tires so we stopped. These guys came out and looked at our tires and gave us a great deal!! We ended up getting two tires at an amazing price and they put them on for us right away. I am giving this place a recommendation for anyone needing tires. They also do repairs and sale cars. I'm very happy with the service we got. Go see them.

  Warren Jacobs
3 years ago
They are warm friendly. Seem to know what they're doing. They have a young hispanic man there who keeps a smile on his face. And does really great work. I would recommend them. Plus they're open on Saturdays. And their prices are very favorable. Five star

  Richard Jacques
a year ago
Very reasonable prices on used tires, and service. Professional, friendly and courteous to each customer.

  Sam Hawatmeh
2 years ago
Just got a quote to fix my car and met the owner. I can tell he s an honest man and will bring every car I get to this shop!

  Jason Skiljan
a year ago
BEYOND honest and fair and extremely hard working. 10/10. Definitely will be back for any other maintenance or vehicle issues.Services: Transmission, General repairs & maintenance, Auto engine diagnostic, Auto maintenanceServices: Transmission, General repairs & maintenance, Auto engine diagnostic, Auto maintenance

  Wilmington Black Car
a year ago
We have used them for years great service always with a smile!Service: TiresService: Tires

  Ernest Green
a year ago
Great Management, with top of the line Mechanics; I have become a regular customer!!!Services: Exhaust, Tires, Auto battery replacement, Auto tire replacement, BatteryServices: Exhaust, Tires, Auto battery replacement, Auto tire replacement, Battery

  Qbsy
2 years ago
I was there a bit longer than I would've liked, but it was end of day and overall I was satisfied with the service.

  Y U
2 years ago
Very nice people!! Fast working employees. Fair price's and very good used tries!!!!

  Daniel Juarez
a year ago
Quick service and good and cheap tires

  Luis Vazquez
a year ago
The best on Wilmington. Fast and Trusted Services. ThanksService: TiresService: Tires

  Nick Hiteshew
2 years ago
These guys take great care of our company cars!

  Doug Cubbage
2 years ago
Best place to get tires and services if needed

  Rodney G
2 years ago
Always have good deals on tires

  DeLegend B Scene Productions
2 years ago
Fast Service that wont hurt your wallet!

  Rachelle Sherman
2 years ago
Fare prices and knowledgeable staff

  Jacovi Anders
3 years ago
This is my effin spot!! Awesome team.

  Janeth Rodriguez
5 days ago
Excellent service Excelente servicio

  Alas 0
a year ago
Very good service, just needs a little more varietyMuy buen servicio, solo necesita un poco mas de variedad

  JUAN ROHE
2 years ago
Excellent service, I recommend this place.Excelente atenci�n , recomiendo este lugar.

  Opening Hours

Monday 9 AM-6 PM
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 9 AM-4 PM
Sunday Closed

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