Absolute Collision
4.7 (258)
5548 Carolina Beach Rd, Wilmington, NC 28412
(910) 395-1780
absolutecollisioncenter.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dominic B
2 weeks ago
I recently had my car into Absolute collision for a major body repair. They had the car a total of three weeks. They kept me very well informed as to the status of what was going on and it was delivered to me promptly. Also, the quote that I received from Brian was exactly what I paid at the time of pick up, the people there are very personable and friendly and I would highly recommend their service. The car looked like brand new when I received it back.
Delwebb Golf
2 weeks ago
I had my car in for some body work at Absolute Collision on Carolina Beach Road. They gave me a quote which was less than two competitors in the area. Brian was very accurate with the quote and the amount they quoted was exactly what I paid at time of Pick Up. The work they did was outstanding and I would highly recommend them. I was kept informed every step of they way on where they were in the process. Renee at the front desk was also very pleasant and helpful in getting me any answers I had questions along the way. I cannot say enough good things about the quality of their work!
Alicia Webb
a month ago
A quick stop for information resulted in the most gracious and prompt service by Brian. I could not be more thankful for good old fashioned attention and courtesy in fixing my Toyota paint blemish!Thank you for good old time care and service! I highly recommend their business!
Keith Coffroad
4 weeks ago
Absolute Collision went above and beyond. They made my car look new again, got it back to me sooner than expected, made the rental process easy and communicated very well through every step. They were also the nicest people to deal with. Thank you Brian and everyone else!
Rae Watkins
2 days ago
The best place of professionalism, hospitality and respect. Their kindness was heartfelt. The work done was timely and awesome. Great job with reasonable pricing. Special thanks to Brian and Renae!
David Miller
4 weeks ago
Amazing customer service from beginning to end. Awesome consistent text updates and they never leave. You wondering what the status of your vehicle is! On top of that the Work is superior to anybody shop I ve ever been to!
A Google User
3 months ago
Absolute Collision was a smooth and easy process from estimate, repair, to completion! They under promised and over delivered making for an exceptional experience being without our car for several days. They worked easily with our insurance and worked quickly to get our vehicle back to us. I love the constant updates as to where they were at in the process while doing repair. Hope not to need them anytime soon, but if we do we ll be back for sure!
Janet Creamer
3 months ago
I took my car in 2 times in the past 2 months. Once for an insurance claimed small accident, and once for separate out of pocket smaller repair I had been looking to get fixed. EACH time I received top notch service. The car looks brand new. They even washed and vacuumed it which I was not expecting. The staff went above and beyond to insure the customer s happiness. Thank you. As long as you re there, I will never go to another collision place in Wilmington. You have my vote and referral if anyone wants one!!!!!
erika Bodoky
3 days ago
Excellent costumer service, great communication. High quality work, the car was repaired quickly and was getting daily updates about the progress. Highly recommended
Bella Cosgrove
2 months ago
The people at Absolute Collision were beyond amazing! This is the first incident i ve ever had with my vehicle and they made it the easiest and fastest process ever. My car looks like it was never even touched and looks better than I was even imagining it would. Best place to get your car done at 100%
Brandon Edens
a month ago
Very happy with the work and service at Absolute Collision. They kept me up to date on the status of my repair and always answered any questions I had during the process. Highly recommend.
Frank Hassell
a week ago
Top notch service from Brian and Renae. Two day turn-around. Never missed a beat.I recommend Absolute Collision, Monkey Junction to everyone
Vikki Morrow
2 weeks ago
As a female truck owner with a 6" lift and needing some repair work done these guys have been awesome to work with!! Wish I could say the same about my insurance adjuster. Rob and Paul, hugs from me and my bulldog Mr Miyagi!!
Ken Keast
5 months ago
Easy to work with very personal attention. Good communication/updates as our vehicle was being repaired. Everyone worked to get us back on the road in a timely fashion. Paint matches perfectly. Easily handled paperwork with insurance company. Caring and talented business.Services: Painting, Body & TrimServices: Painting, Body & Trim
Murat Elahi
2 months ago
Good work. Truck looks new. They notify you of the progress through text. The lady in the front is nice. I like to talk a lot, she listened. Good customer serviceDr. E
Dee Krieger
6 months ago
I had a collision and brought my car into Absolute Collision to be fixed. The staff is wonderful. LaDonna at the front desk and Scott handled everything else for me. Texts are sent all the time with updates of your completions date, where you stand with your insurance company and what is being done to complete the job. They completed the repair on time and cleaned and washed my car. Very precise and competent. I would recommend this business.Services: Body & Trim, Air conditioning
Keith Drakeford
a month ago
My experience was awesome they made everything very seamless and also they kept me up to date with what was going on with my car and the staff is great they went above and beyond to make sure that I was comfortable and well taken care of and on top of all that my car looked amazing they even washed and vacuumed it out that is my reason for the five star review would give more if I could GREAT JOB MONKEY JUNCTION ABSOLUTE COLLISION I highly recommend taking your car to them.
Lori Thomas
3 weeks ago
My first experience ever dealing with an accident & filing a claim. I was completely clueless & the staff walked/helped me through it step-by-step. Made an otherwise unbearable situation calm & friendly! Thank y all! Y all are a Godsend!
Nancy Daneau
2 months ago
Absolute Collision did a wonderful repair to body damage when car interacted with mailbox. They kept me informed at every step and responded quickly when I had a question. Would highly recommend if you encounter a mailbox ( or other object) !
Patricia Ahern
4 months ago
Very pleased with the work by Absolute Collision on my SUV. Quality work for a fair price. They did what they promised in the timeframe they committed. Who can ask for anything more?! Plus, they are pleasant to deal with when you need body repairs.
B Pierce
5 months ago
This is the second experience we ve had with Absolute Collision. They treated us very well the first time. So, when unfortunate circumstances required the need of collision repair services, we came back. Once again the staff at Absolute were very kind, very thorough, communicated well, but in the end the insurance company declared the vehicle a total loss. It took a lifetime for the insurance company to examine the vehicle and confirm the very thorough repair estimate Absolute prepared. The Absolute staff pushed and nagged the insurance company representative, as did I, but other priorities seemed to rule his schedule. I hope to never have to again visit Absolute for their services, but if the need arises we will absolutely return.
Gail Longnecker
4 months ago
It was a great experience. My Escalade looks brand new. They gave me almost daily updates and actually finished earlier than expected. Everyone was so nice to work with
Kimberli Theophilos
4 months ago
Very professional and communicated every step of the way! I dreaded taking my car in, but they made it a breeze. They even cleaned it before giving it back which was a plus!
Ashley Dunn
2 months ago
Truck looks great! Had a wonderful experience. They met my expectations 100% - Gary Dunn
Samantha Goins
6 months ago
Everyone was very kind and helpful. I was informed of every step of the progress of the repairs to my car. Very pleased that my car was ready a week before estimated date. Will highly recommend to friends and family.Service: Body & TrimService: Body & Trim
Michael Erickson
2 months ago
Everyone that I dealt with Absolute Collision was extremely nice and allowed me to ask all the questions I had. Very knowledgeable and patient with folks that are not familiar with these type of repairs.
Shelly Grindstaff
a month ago
They made a crummy situation so much more bearable. The work was outstanding, commutation superb, and kindness without condescension was a breath of fresh air!
Michael Urti
5 months ago
Great service and communication throughout the whole process. They repaired my vehicle after an accident. I hope I don t need their services again but if I do, they have earned my business.Service: Body & TrimService: Body & Trim
david jones
2 years ago
I recently brought my car in for a semi major repair and am very satisfied with the service that I received. Brian and his team were very accommodating, detail oriented, and transparent to make sure I was involved and updated through all the steps in getting it repaired. When I received my car back it had been cleaned and I received it in better condition as when I left it. This is my second time giving Registers my business and I will continue in the future.Services: Painting, Body & Trim
Ed Rudolph
2 months ago
Our experience with our repairs was great! Brian kept us informed and the repairs look fantastic!