Absolute Collision
4.6 (144)
128 Harley Rd, Wilmington, NC 28405
(910) 799-1480
absolutecollisioncenter.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Zach Pope
a year ago
Very satisfied with the work that Absolute Collision has done on my 2007 Mk5 GTI. From the beginning to the end anything I needed for them to do in order to fix my car the way it was they did exactly as requested. Very professional and quality work done right here.Service: Body & TrimService: Body & Trim
Landon Bost
4 months ago
Awesome experience from start to finish. This was an insurance claim and Absolute was a center that the other parties insurance company recommended. I was a little leery at first but quickly changed my mind. They stayed in touch with me daily on the progress of my car which I appreciated. They let me know on pick up day that it was ready in the morning but pick up time would be around 4. To my surprise it was because they had to detail the car. I did not expect that. The work came out very well. I am well pleased with everything from Absolute Collision.
Colleen Loeffler
6 months ago
Amazing and quick service! I needed a completely new door on my 2018 Jeep, they scheduled me in to get it fixed in a week and took one week for completion and the work was AMAZING. They update you through texts letting you know the progress as well as an estimated pick up date (which ended up being sooner than expected!). They left my car clean and just as I had brought it in. Everyone I spoke to and worked with was very kind and helpful considering this all went through my insurance and I'm a first timer dealing with that. Highly recommend, my car looks brand new!Service: Body & Trim
Bill O'Leary
10 months ago
One of the absolute best group of folks my wife and I have ever had the privilege to work with. Her 2021 Ford Bronco Outer Banks, was involved in an accident and we were referred to Chris at Absolute Collision. Jenny was responsible for making our appointment, dealing with the insurance company (the other person's fault), and making sure everything went smoothly during our entire interaction.Both she and Chris went above AND beyond our expectations and not only informed us of the best direction to go with our vehicle but also informed us of some concerns that ONLY the Ford Manufacturer could deal with.We would highly recommend them to anyone in need of their services and wanting high quality workmanship, absolute fair prices, and great customer service.Sincerely,Bill and Donna O'LearyService: Electrical
Jerry Powell
8 months ago
My truck had a broken side mirror. I stopped in for inspection. Two days later I went in for repair when parts had arrived. The repair was done very quickly and I was on my way. Employees there were cordial and friendly and the work was done properly. I was very happy.Services: Carburetor cleaning, Body & TrimServices: Carburetor cleaning, Body & Trim
Elaine Miller
a year ago
Brian and Chris couldn t have made our first experience with an accident, repair, and dealing with insurance and the rental companies any better than they did. I knew our car was in trustworthy hands the first time we talked to them. Besides being genuine people, they showed they truly care about the customers and the work they do. You ll know right when you talk to them or meet them. They kept our car a few more hours just to do extra detailing and making it look spotless, to say the least. The work had nothing to do with the inside really, but they made our interior look better than when it got to them, too. Better than when we bought it! I never write reviews, but I feel the need to because their entire team made something terrible into something great and nobody can truly understand the burden of these things in it s entirety until they have to deal with it themselves. I would never go anywhere else- under any circumstances. Highest recommendation possible. Even if you just need their opinion or questions, go to them and they will give you what you need. If your team reads this, thank you guys!!Services: Painting, Body & Trim
Jennifer Holmes
8 months ago
We had a great experience at Absolute Collision! They did a fantastic job repairing our vehicle and gave us regular updates. They provided exceptional service and we recommend!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Doris Lindly
2 years ago
My insurance company wanted me to take my car to another shop for repairs and even offered me a discount on my deductible if I agreed to use their preferred shop. I said, no thank you, I know exactly where I am going to take my car to be fixed. I took it to Register's because I know their reputation of providing great workmanship. I'm so glad that I did!Brian and his staff at the Harley Road location were friendly, professional, had excellent customer service and provided the flawless repairs that they are known for. They made the process so easy and it was wonderful experience from the beginning until the end. I will refer them to all my friends and family. Thank you!Services: Painting, Body & Trim
Jim Lancaster
3 years ago
The team at Harley Road location is awesome! Brian was incredibly helpful. In less than 10 minutes I had an estimate for the cost of the needed repairs. The office staff was very willing to work with my insurance company and handled all the paper work. Brian kept me informed of the progress on the repairs and the work was done in brief amount of time. The finished work was fantastic! My car looks great!!Services: Painting, Body & Trim
Eric Martin
a year ago
Absolute Collision took great care of us when our car was rear ended and needed heavy repair work done! They are very kind, friendly, and communicative. Plus their work is top notch. If you ever need work done on your car, they should be your first call!Services: Tires, Painting, Body & Trim, WeldingServices: Tires, Painting, Body & Trim, Welding
R. Baker
2 years ago
I was recently involved in my first auto accident. Register s was wonderful! Great customer service working with me and the insurance company, They kept me advised of the repairs every step of the way and answered my many questions clearly and professionally. And they did a beautiful job on my car! The folks at Registers Auto clearly work as a team. We would love not to need them but so glad they are there for us! Thank you Registers Auto!Services: Painting, Electrical, Body & Trim
Lex S.
2 years ago
After getting into a gnarly accident I took my car to them and they took very good care of it in a very timely manner. Through the process Brian would call to keep me updated on what they were working on on my car and how far along they were. The whole staff was extremely friendly and the whole atmosphere was inviting and welcoming. I hope I won t get into another bad accident but if it happens I will 100% be taking it to them. If I could give them more stars I would. Super happy with the outcome :)Services: Painting, Auto engine diagnostic, Body & Trim, Brakes
Wyatt Kimbrough
2 years ago
Could not be happier with the service I received from Register s Auto Collision. Brian and his staff not only did a fantastic job on my vehicle, but also did a great job of keeping me informed and updated throughout the entire process. Would highly recommend this repair shop to anyone, whether that be clients of mine, or close friends. Thanks again, Brian.
Julie Brittingham
2 years ago
Great job done to replace my back bumper/trunk after being hit. They also repainted my front bumper. Now my car looks new again. Paint matched perfectly. Brian did a great job in keeping me updated will all details. I would recommend this business for sure!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Andre Murrill
a year ago
I am Extremely pleased with the service of this company. In a day when trust is essential, I felt confident that they would do me right. First my wife s car needed help and now mine as well. Bryan, is the man. The technicians are great as well - Very talented guys. I really appreciate that and am thankful I have a reliable place to go. Even for the little things. Thank you Absolute Andre Murrill.Service: Body & Trim
Leslie Currie
6 years ago
I got estimates at several places but once I went to Register's I knew it was the place for me. Rachel, the receptionist, was always super friendly, attentive and prompt. I felt at home and they treated me like I was a longtime customer. They dealt directly with the insurance company which made my life easier. Anthony and Tim were very detail oriented and made my car look brand new. Customer service was great and so was the quality of the workmanship. I would definitely recommend Registers!
Lisa Wiggs
3 years ago
I wish I could pick 10 stars! I cannot say enough positive things about Registers Auto Collision Harley Road and the experience we had. Our daughter was involved in an accident and we do not live local. We were so fortunate to ask a prominent realtor in Wilmington for a recommendation and without hesitation gave us Registers name. From the very first phone call with Brian, we knew we were in good hands. I appreciate we never had to call Brian because he was always proactive in calling and keeping us informed of the status of the repair. He even took the time to call our daughter to keep her informed as well. Brian is so knowledgeable and helped with every aspect including dealing with the at-fault driver's insurance company. Superior customer service!! So thankful for their help and care. The car looks and drives great and we are so satisfied with the repairs. Truly, one of the best service experiences we have ever had. Thank you Brian and Registers for making a very stressful situation as easy as possible.Services: Tires, Steering & suspension repair, Painting, Body & Trim
Melvin Widomski
2 years ago
The personnel at Registers Auto Collision Services -Haley Rd. are very friendly and handled my problem with total professional care. I took my car there for minor door repairs. Totally impressed with the entire experience and 100% satisfied with the service and completed repair. Very friendly and professional staff. Thanks to Brian Onofrio for his professional/friendly service. Highly recommend this firm for car repair services.Service: Body & Trim
James Lancaster
2 years ago
This is a 5 STAR group of people. I did not realize that in the review that I submitted earlier I made a tech error and only highlighted 4 stars. My mistake. The Harley Road Team is the only shop that I have ever taken any of my cars to for repairs because I can count on their quality and skill to do the job right. The team at Harley Road location is awesome! Brian was incredibly helpful. In less than 10 minutes I had an estimate for the cost of the needed repairs. The office staff was very willing to work with my insurance company and handled all the paper work. Brian kept me informed of the progress on the repairs and the work was done in brief amount of time. The finished work was fantastic! My car looks great!!Service: Body & Trim
Hannah Wiggs
2 years ago
Registers Auto Collision on Harley Rd. is AMAZING!! If you ve been in an accident and are reading this review to see where you should take your car look no further THIS IS THE PLACE! Brian was absolutely amazing, him and his team did an outstanding job on my car after my accident and he kept me in the loop every step of the way. You honestly feel like family when you re there, I knew I was in good hands immediately and I can t thank them enough for their kindness and hard work they put in to get me back in my vehicle. I love this place and will recommend their services to everyone I know! Thank you again so much Brian and the Registers Auto Collision team, y all are amazing!!Services: Painting, Body & Trim
TheSmohr
2 years ago
Amazing customer service. I got two other quotes that were cheaper. But their kindness and professionalism made me chose them. Brian is amazing. If you want someone to care about your car as much as you do these are the guys for you. Will recommend them to everyone.Services: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim
Bill G
2 years ago
Brian and the Crew at Registers were great to work with. Car was damaged from a Tree falling. They repaired he Window, Hood, Drivers Side Panel and Paint issues as a result of it all. Brian kept in touch with me throughout the process and told me about each stage they were on. They completed the work in a timely manner and did an A+ job. Overall VERY Satisfied with the work performed. Thanks BrianServices: Painting, Glass installation, Body & Trim
Savannah Dougherty
a year ago
We ve used Absolute Collision (formerly Registers) and they have always been friendly and helpful! Their work is excellent and the car might even look better now than before the fender bender! I would highly recommend them to anyone who needs work for their car.Service: Body & TrimService: Body & Trim
William Dorey
3 years ago
Excellent customer service and work quality on my rear bumper damage repairs. I received regular updates, the job was completed timely and the repairs looked great. Brian Onofrio took care of everything and has got to be one of the nicest people to work with.Service: Body & TrimService: Body & Trim
Destini Murrill
a year ago
We are very very happy with the services provided by this company. I was amazed at the work that they did in a very short amount of time they were kind friendly and hospitable and if we had any other car issue, we would definitely bring it to them thank you very much for such great service you get a 10 if 20 was appoints you get a 20 thank you very much we plan on coming back very soon thank you Mrs. Erica MurrillService: Painting
Nancy Pearson
3 years ago
Brian and the entire staff at Registers are top in the business! Great experience and Stellar workmanship! Brian was Exemplary in moving me through this process and taking care of my needs with my car. I am grateful to have had Registers and Brian to help me navigate my car repairs! Recommend 110%!!!Services: Painting, Body & TrimServices: Painting, Body & Trim
Isabelle
7 months ago
The workers there were so friendly and willing to compromise with my schedule as a fulltime student/part-time worker. Would highly recommend and will go again if need be <3Service: PaintingService: Painting
James Frankos
6 years ago
Anthony and the Registers staff were very helpful and professional. They completed the replacement of my rear bumper in amazingly quick time, the price was fair and very competitive, and they had my car ready, detailed inside and out, as I walked in to pay. I would highly recommend these folks to anyone needing quality collision car repairs. Thank you Anthony and the Registers staff.5 STAR *****
N Vincenzo
4 years ago
My son hit a deer doing extensive damage to his car. In looking for estimates people were rude and cruel until i found Walt at Registers. He came out to my home and was so nice. He explained things and had an estimate to me the next day. The time he quoted for the work was right on target until they had to send it to the dealership ( nissan ). Andy did amazing work and the car looks brand new again! They even stayed very close to the estimate. The crew at registers were awesome. I recommend them highly!! Thanks guys!!
Sharon McCormick
6 years ago
Anthony and the front desk staff at Registers Auto Collision Services are the very best! They are professional, knowledgeable, calming and really listened to my priorities and needs for the car repairs. Wow did they do a great job! The car looks great and Anthony could not have been more plesant to work with. I truly felt taken care of. Thank you Registers!! I will recommend your business services to all my friends!