McNeill Nissan

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alexandria Gomez
3 months ago
Will Acosta was so easy to work with. We were able to get in test drive and work out a deal very quickly. There was an explanation for any questions we had. Great people to buy from, who won t waste your time. Thank you for helping us buy our first family car!

  Tori King Harris
a week ago
Everyone is always friendly and I leave feeling informed and confident that the work was done properly. The team is definitely the best qualified to care for my Nissan!

  john shepherd
2 months ago
McNeill Nissan service department always does great we ve never had any problems. Alyssa is a great service writer you have the right girl for the job keep up the good work.

  Karen Alley
3 months ago
This is the second time I've brought my car here, and both times I've been very impressed with Alyssa, the service advisor. She's always cheerful and nice, whether on the phone setting up the appointment or in person when I get there. She's knowledgeable about the cars, the issues, and makes sure to communicate well and often with me about what's going on and what I will owe. McNeill Nissan of Wilkesboro is lucky to have her.

  Angela Davenport
a month ago
Very simple car buying experience. I felt as if my needs were heard and my sales lady Brenda Loudermilk went above and beyond to get me the absolute perfect car for me. She answered every question and left me feeling secure in my decision. She was absolutely wonderful and didn't make me feel like she was trying to push anyrhing I didn't want on me...which I'm sure us ine of the many reasons she was recommended multiple times when I had ask on social media a recommendation for a great car buying experience. LOVED everyrhing about my entire experience here.

  diablo 2
a week ago
it was fantastic the entire staff is great and amazing especially tyler and brenda answered any and all questions hands down buy a car from either one of these 2.

  Allen Osborne
2 months ago
Great service as always. The friendliness of the staff, especially Service Manager Alisa always impresses me. It is obvious that she really enjoys working with people and loves her job.

  Allen Townsell
5 months ago
We took our car in for an oil change. When we were checking in, we were told that it had an airbag recall. Upon trying to complete the recall they scratched a part of the dash. They didn't try to hide it or anything but notified my wife of what they done and had the part on order and would make it right. They did just that and I appreciate the honesty and integrity this dealership has. Lifelong customer for sure!!!!!!

  Christy Miller
5 months ago
The service to my car was done well. However, when my car was returned I was told I needed tires. I was given a quote for tires with no information about the tires. I felt like I was treated like I was dumb and was just going to agree to order tires without any information about them. I couldn t help but wonder if it was because I am a female. In addition to this my car was not washed as usual. I left very disappointed with the level of service I received.

  Sharon Bruce
a month ago
Zach Long was very knowledgeable and patient he made sure we were happy with our car purchase. He went above and beyond his job.

  Chalma Hunt
4 months ago
Fast, courteous service! Jacob and Alyssa were great. I got a complete diagnostic service and an uncomplicated, cost effective estimate for recommended repairs.Thanks!

  Lori McCann
5 months ago
My husband and I visited McNeill Nissan of Wilkesboro to simply take a look at a car we saw on line. The salesman that came out to meet us, Tyler Hincher, was so nice and just gave us a welcoming feeling from the beginning. We liked the look of the car so much, we wanted to give it a test drive. Tyler was very knowledgeable on all aspects of the car and answered all of our questions. After the test drive, we went inside to discuss the deal and again, Tyler was very helpful and did not pressure us at all. Tyler took our price proposal to the sales manager and we were able to negotiate a deal that fit our budget. The overall experience at the dealership, from Tyler all the way to the finance manager, was great. We would recommend this dealership to friends and family without hesitation.

  Samantha Lusk
4 months ago
Alyssa was awesome and helped me find a 10% coupon on the website for my service this day! I truly appreciate the ease of my scheduled service with McNeill.

  Danny Brown
3 months ago
We were made to feel like friends and everyone was more than willing to help us in anyway they could and answered all our questions and gave us complete piece of mind about our purchase.

  Tianna Adams
a month ago
I had a tune up on my 2017 Nissan Maxima. And the tech an excellent job on my vehicle. Any work that I have done on my vehicle McNeil Nissan will be the place.

  Barbara Hamm
5 months ago
So thankful for Brenda Loudermilk. Me and my husband Ronnie purchased a beautiful 2022 Nissan Rogue yesterday and we are so happy with it. Brenda and the team at McNeill are awesome. I will always return to McNeill Nissan. This is my second vehicle that has been purchased from McNeill.

  Cheril Cooper
5 months ago
Everything was a bit pricey,but what isn't nowadays. They checked my car from top to bottom and even washed my car! Great bunch of people and they did the work right! They have free coffee and drinks,watched TV and updated all my apps via their wi-fi! Going back next month for more preventive maintenance.

  Mary Wilson
2 weeks ago
There is a bunch of nice and professional people at this car location. Great deal. I want to thank them!!!

  Ruby V.
3 months ago
Best buying experience ever. Will Acosta helped me with my purchase. The dealership was a pleasure, very nice people.

  tammy nelson
3 weeks ago
The research paid off! What you advertised online was even better in person. Perfect purchase that was long overdue

  Chris Miller
4 months ago
came to look at a vehicle and was met with a very nice service man named tyler and helped me find an amazing new car and it s perfect and glad i decided to pull in to look or i would have never met the nissan family and took home such an amazing car. best car shopping experience 10/10 would recommend.

  TAWANA DUO-SOULFULLY PEACEFUL
4 months ago
Husband & wife delivery drivers for McNeil Nissan of Wilkesboro. We are so honored to be able to delivery to this fine establishment. To mention afew names, but Ken McGlamery he always make sure we get coffee, snacks or just wishing us a good rest of our work day. McNeil Nissan of Wilkesboro your customer service is outstanding & would be our go-to dealership to purchase a vehicle or our next vehicle. As delivery drivers, we see alot of motors getting returned or delivered from different dealerships, NOT AT MCNEIL NISSAN OF WILKESBORO, they barely have any parts to be delivered. Now that tells alot about a dealership and the QUALITY of their vehicles. Thank you Ken and all of your staff for your smiles and blessed reports.... YOUR AWESOME !ROY & TAWANA ALEXANDER

  terry phillips
a month ago
From beginning to end, the entire process went flawlessly. Kudos to Tyler Hincher and Mark Ponzi. I love my new 2024 AWD Altima

  Kristina Stanley
7 months ago
I am very pleased with my new car, I have always went in for an oil changed for my other car and they are always so kind to me there. Brenda was great she made me feel comfortable, I told her my worst experience with Toyota place that was why I was more nervous about getting a new car but it s day 2 and still going good. Thank you for everything and being so kind everyone time I m there.

  Ben O'Neal
9 months ago
In October 2022, I bought a 2023 Platinum Nissan Pathfinder. I was super excited about the car until I took it in for its 10,000 mile service. What was supposed to be a quick visit turned into a 4 hour wait. I was informed that the battery in the Pathfinder charge was low and that they needed to run an hour long test on it. After this test they reported that they were replacing the battery. As I was leaving the dealership the service manager shared with me that they are seeing problems with the batteries in the new Pathfinders not holding a charge and they are having to warranty a lot of batteries out. However, there was nothing he could do because Nissan hadn't acknowledged the problem or issued a recall. His solution was to bring the car by weekly to have the battery checked. This was obviously unacceptable. I spent a lot of money on what I thought was a reliable car, not something that needed to be checked on weekly to make sure it would not leave my family stranded. I ended up trading the car with 10k miles on it.Fast forward to today. I am currently waiting for McNeil Nissan to process the refund on the extended warranty and GAP insurance that I bought on the car. I sent in all the requested paperwork on June 1st to Angie McNeil in accounting. I found out this afternoon by calling the extended warranty company and GAP insurance that Angie still has not submitted the paperwork from June 1st. This explains why she has ignored my multiple emails and phone calls. The combined cost for the warranty and GAP insurance was over $5,000. I understand this is a lot of money to lose a commission on, but it is not theirs to keep. I also called and spoke with the finance manager, Edward Garvin, today and explained the situation. He stated that Angie was in the office and attempted to transfer the call to her. I tried to ask him not to transfer the call to her but he was so quick to dismiss my concerns that he didn't give me a chance to say anything. Of course, the call went to voicemail with no response.I have waited patiently for McNeil Nissan to reply to me. I really did not want to leave a negative review, but I have no other option. They refuse to acknowledge me. It really makes me think that this is a struggling car dealership. Look at their empty lot and their service department that is only open every other weekend. I am at a loss for words and quite frankly feel that they have stolen my money.

  C Walker
6 months ago
Brenda was awesome in helping me with the purchase and Tyler made everything extremely easy when we came in to pick up the car. Everybody was very friendly and helpful.

  Yvonne Hicks
6 months ago
Ok so I went there 2 get my car handle put bac on last Thurs, 9/28. I thought everything was good but come thurs 10/5, just a week later, my handle comes off again, like it was never touched. I'm pissed and aggravated. I want 2 go bac and show them but I want it done correctly so I'll go elsewhere.

  David Clanton
a month ago
The entire staff was friendly and easy to deal with, no games or pressure!

  Ramona Curtis
a month ago
Great staff and mechanics! They always do everything right the first time!

  Chad Mann
6 months ago
Great experience! Oil change, battery repalced. Experts treated me and my wife great! Highly recommended to do business here!