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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Owen Poteat
6 days ago
Our experience with Freedom Auto was not as good as others have stated. The buying experience didn't seem like the owner cared if we were there or not. Getting a test drive was fast and easy but everything else about it left us feeling like we were more of an inconvenience than a customer with the potential to be loyal for a long time. We bought an old truck... a Honda Ridgeline. It was in great shape, looked and smelled great and drove great... at first.Once our check was handed over things went south. We parked it in our driveway overnight and when we went out to use it there were oil leaks everywhere. Called and was told it's an old truck what do you expect. We can look at it but we won't stand behind it was what we were told. So we took it in. They guessed at what was causing the oil issue and after spending another $650 for repairs there we woke up the next morning to more oil and power steering fluid dripping out. So we took it to a trusted repair shop and they found multiple expensive issues causing the leaks.Lessons learned. Freedom Auto is great at getting a vehicle looking like a shiny new, ready to buy offering. And they're great at hiding what might be wrong with that shiny vehicle. And they won't stand behind the purchase. We would never buy another vehicle from them and for what it's worth based upon their attitude and lack of customer support would never recommend to anyone looking to buy a used car or truck. A good buy is not a good buy when you have to put another 50% into repairs within a week to get it ready to drive.
jack mclean
2 weeks ago
Bought my truck yesterday at Freedom and Josh was a dream to work with. Couldn t be happier with the service and buying experience.
Steve Johnson
a year ago
I would give 10 stars if possible! Josh at Freedom Auto was so easy to work with. He is very fair with his prices and you know exactly what you will get with him. You won t have to worry about all the hidden fees with him because there isn t any. I know several people personally that have purchased from him and would give the same review. Easiest vehicle purchase I have ever experienced from a person who truly stands behind his stuff.
Cory Foy
a year ago
My oldest has been looking for a specific car for months now and we happened to see one yesterday online at Freedom Auto. I called this morning and talked to Josh to make sure it was there since it was about a 2 hour drive. Totally worth it! The car was in great condition - super clean, new tires, newly serviced - and Josh was great to work with. We test drove and purchased it in under 2 hours - definitely a record in our book. And he answered all of our questions. Oldest is over the moon with her new car. Thanks so much!
Abbie Smith
a year ago
Excellent customer service and we are loving our new-to-us car!! Very friendly and helpful! Josh even stayed late as I was traveling from out of town. They were also willing to take the car to my mechanic (almost an hour away) so that I would feel reassured about the vehicle. (I was buying while my significant other was away at National Guard AT.) It checked out perfectly and my mechanic even commented on how nice the driver was. Very thankful for all of your kindness, patience, and help through the car buying process!!
Kaylee Brown
a year ago
A quick, wonderful car buying experience, with amazing customer service! Would highly recommend to anyone!
MaKayla Earp
3 years ago
Josh and his crew at Freedom Auto are amazing! They were overall so helpful with my car buying experience. They ve been very helpful with fixing any issues that I have had. I will definitely be buying again from them in the future. Most definitely the best customer service I ve ever had buying a vehicle.
Halie Hamilton
2 years ago
Second car my husband and I have personally bought from Josh at Freedom. I highly recommend going down and looking at his inventory. Great service from everyone!
S WE
5 years ago
Great experience before and after the sale! I have purchased 3 vehicles from Josh over the last 10 years and have been pleased with the product, customer service and fair price.
Renea W
4 years ago
We have bought 2 cars from them! Very friendly people, and easy to deal with! Josh worked very hard to find us the best deal on financing our car!
Pastor Jay Richards
7 years ago
We bought a Acura from Josh. It came with a 3000 mile warranty. We had some problems with a bushing after the purchase. Josh handled all of the problem. Very friendly and trustworthy. I highly recommend. Great service!
leila taylor
6 years ago
Stopped in at the last few minutes of their work day with a faulty windshield wiper problem, and He took the patience and time to get it working until I could order the part. Then replaced my broken wiper blade as well, setting me up for the rest of my rainy drive. Didn't charge me a dime. Genuine kindness. Glad to know there are still honest, good people out there ready to help someone in a pickle. Would highly recommend!
Charles Rose
6 years ago
Josh is one off the top of line Carlots I have never seen a car lot with more pleasure than Josh he put me right in a nice ranger. And even fixed anything that was wrong with the truck before it left the lot this is what your call business and also backed it up with a warranty thank you Josh
Jill Long
3 years ago
We loved working with Freedom Auto. Very professional, honest, excellent service. They service what they sell and have an excellent mechanic. 'cant say enough good things about these young men.
Lauren Phipps
2 years ago
The kindest people! Josh does an excellent job with his business. He s very kind and professional!
Rita Dancy
4 years ago
Josh is very knowledgeable. Great looking rides. Go by today. Remember he gives Veterans a discount. Thank you.
Angie Taylor
5 years ago
The BEST place to buy a vehicle!! So far we are 5 in and all awesome vehicles!! And im getting ready to go for no. 6! Super friendly people!!
Bryant Pierce
6 years ago
Backs what he sells, he is honest and does everything he can to help you before and after you buy a vehicle. I would highly recommend buying from this dealership to anyone.
Ray Kuneyl
7 years ago
Good quality vehicles, no typical car lot hype. Warranty on most cars and they stand behind what they sell.Courteous employess.
Stephen Pfleger
2 years ago
was supposed to put a winch on front of my truck instead of properly drilling holes in the frame and mounting the winch they glued the bolts on.
Eddie Ward
a year ago
7 years ago and still have the car never had a problem.see u all soon
Eddie Eller
2 years ago
Got a good deal in some tires and wheels seem to be real nice people
Ernest Duncan
5 years ago
I'm a loyal customer it's a great place Josh is always willing to help
Lisa Myers Greene
2 years ago
Salesman was very nice and helpful answering questions we asked.
Jennifer Lovejoy
3 years ago
Josh is laid back honest guy.
Andy G
2 years ago
Great people to deal with very nice
Mandy Wyatt
5 years ago
Josh is very helpful and honest!
Keith Pleasant
7 years ago
Very good quality of used cars
Keely Kazaam
5 years ago
Dealer seemed uninterested in selling a car, cars were poorly kept
Tyler Watson
5 years ago
Great cars and great service!!!