Walmart Auto Care Centers

3.8 (64)

  1489 Mt Jefferson Rd, West Jefferson, NC 28694
  (336) 246-3446
  walmart.com
  Claimed

Oil change service Auto parts store Car accessories store Car battery store Car repair and maintenance service Tire repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kimberly Trivette
6 months ago
A lunch break is apparently more important than customers. The service in store has REALLY went down hill. Sad to see.....

  Paul Henry
11 months ago
Was treated nicely there. As usual they didn't have enough help! Actually felt bad for ladyrunning register. Looked like she was trying to do too many things!!

  Keela Dooley Marshall
2 years ago
Wonderful customer service and quick to get me in for an oil change. They were generous with their time and checked my fluids and tire pressure without me asking. Thank you!

  Barry Stanley
a year ago
One good thing about Walmart they have great prices on tires and oil change compared to most places.

  Michelle Diana Hull
2 years ago
I brought my car here after I purchased it bc I was told they checked the transmission fluid which they did not and I drove it hours. They also said they checked the windshield wiper fluid and when I went to wash my windshield and there was no windshield washer fluid, I realize that something was not right. I called Walmart and they told me to bring my car back and they would fix it so I had to drive it an hour. When I arrived at the auto center, they told me they could not put transmission fluid in it because it had some kind of sealed system and they couldn't work on it. I only drove it there because I thought that they were going to fix it. Don't bring your car here!!!!

  Eric Garrison
10 years ago
Avoid this service center. I just spend 2 hours to get a tire plugged. It did only cost $10, but the time was ridiculous. The guy who worked on my truck was the only one who knew how to do his job. He kept getting called by everyone else. They had 1 qualified, 2 OK and 3 how don't work on the cars. I watch people go on so many breaks and standing around B.S.'ing. They kept waiting for the 1 guy to actually do the work.

  Ron McDowell
5 years ago
Fast, efficient and knowledgeableThe team menbers are all friendly and professional.They always explain step by step the work they are doing or have done.They wont perform services that are unnecessary.Generally, a great bunch of people that make you feel welcome.

  K Brandon
9 years ago
I arrived 0700 Labor Day 2014. John and Mike the technicians and the Louise lady at the counter opening the tire & lube express for business. All the associates that I met were friendly and helpful. I went for a oil change and tire check. They answered every question that I had; they all were very professional.

  Don McCormick
4 years ago
I bought a set of tires there for less than anywhere else local. I'm very pleased with the service. The auto manager was very helpful even though they were busy the day I was there

  Sarah Huskins
10 months ago
They always do a great job with my oil changes and tire needs

  water girl
a year ago
Person in automotive was very helpful but I wish Walmart had in stock lawn mower tires I needed

  Lisa dancy
11 years ago
Ashe County Walmart full of management that knows nothing about their job. I have went 3 times to Walmart about a ring. I call the warranty place they tell me the store has to cover it. Well tonight the girl called management I think her name was Georgia. She was very rood on walkie talkie. Walmart president and CEO need to think on replacing a lot of the management team that do nothing or know nothing.

  Lisa Keller
a year ago
Excellent service!!! Got two new tires and under an hour! These guys and gals are great!

  Mark
2 years ago
They had the tires I needed.Nice lady that wrote the ticket.Quick service in the shop.

  Jesse Chambers
2 years ago
As a professional mechanic if I don't do it myself I take my cars hear for oil changes and tires.

  S E
10 months ago
When all that's available is self checkout and you don't get a discount.

  Paul Slusarz
4 years ago
Open on Sunday and fixed our tire quickly so we could continue on a cross country trip.

  La T'Ray
2 years ago
Choose this place for car service only if you want to get in your 10000 steps aimlessly wondering through Walmart for a couple of hours

  Amanda Horne
5 years ago
I went to look for a wheel barrow tire and only had one skinny looking about to pop tire for $29!!! Um no thanks!

  Ruben Samudio
a year ago
Very Bad Customer Service in this Department The Rest of Walmart is good ...

  David Davis
7 years ago
Had a set of tires put on. Next folks who worked on brakes had to replace stripped lug nuts.

  Amanda
a year ago
Friendly and fast! Helpful information from tech!!

  Jeffrey W. Cope
4 years ago
Third issue serving vehicles will not allow Walmart to work on my vehicles again.

  james wemmitt
2 years ago
Quick service as described. Would use again.

  Sanjay Kapur
4 years ago
Good prices. Responsive care

  Deb & Quinn
4 years ago
Not bad.

  Juanita Farmer
5 years ago
professional and good prices

  Loretta Greer
4 years ago
GREAT PLACE, Great Service, LOVE

  Judy Caldwell
5 years ago
Staff are knowledgeable and friendly

  Tom Fogger
8 months ago
Lack of personnel

  Opening Hours

Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
Friday 7 AM-7 PM
Saturday 7 AM-7 PM
Sunday 7 AM-7 PM

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