AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashe Medics
5 months ago
This store is always very helpful very professional able to get usually everything I need . 98% of my products comes from AutoZone

  JEREMY MILLER
5 months ago
Very helpful when I went in there to get some windshield wipers. I didn't need to know anything. I even asked them to put it on for me and they did.

  L D Smith
4 months ago
They had the battery charger I needed to charge my truck until I can get a new battery for it. The charger cost 60 bucks, the battery costs about $300 but I didn't have time to put the battery in the truck today, so I guess now I'll have a charger in case I need it I can use it on my boat.

  Tori Adams
5 months ago
Wonderful store. Went in for stuff for an oil change Steve was very friendly and helped me find all the things that I needed for my husband to get the job done! Thank you autozone and Steve

  Payton Ward
4 months ago
knew exactly what part i needed and helped me find it. Steve and Gracie were very helpful and had great costumer service

  Jeffery Mcgalliard
3 weeks ago
Great service and usually has all I need

  Ja Ro
5 months ago
A good place to get all the basic needs for your vehicle. The staff is helpful. It does have some items not available at other places.

  Savannah Brooks
5 months ago
Mandy and her team is awesome. Always so helpful and happy.

  Sam Billing
6 months ago
Great place for mudflaps, wiper blades, seat covers and air fresheners.... All I tend to buy here. Go to O'Reilly's for any real parts

  Jennifer Keyes
a year ago
We came to autozone seeking help for my son whose truck lost power. Chris Reed went out of his way to ensure that my teenage driver could be put back on the road safely. He even went so far as to help us find a mechanic that could work on his truck. We are so very appreciative to him for going out of his way to help us. Thank you

  Charlie Vance
a year ago
Needed a new battery. Chris was super helpful and even installed my new battery in the windy, 20-degree temps. Excellent customer service, thanks so much!!

  Daniel vestal
a year ago
These guys and girls go above and beyond to make sure our customers at JD s Auto Care have the parts needed to fix their vehicles the right way the first time and in a timely manner. They help support small businesses in ways competitors would not. Thank you from the team at JD s Auto Car!!

  Karen Strickland
a year ago
Very efficient and helpful place for obtaining Auto parts.An employee, (sorry I forgot his name) Jason? Was very helpful in quickly replacing a gas cap for my van. Definitely recommend this business!

  Sanjay Kapur
6 years ago
Good service. They have a decent selection of parts and tools and if they do not have it, they can get it quickly.When I needed a headlight bulb replaced, I purchased the bulb from them and they replaced it for free on my car.The staff is very helpful and knowledgeable and the prices are decent. All in all, a very pleasant experience.

  Micah Hampton
6 years ago
I noticed that the store was clean and neatly stocked when I walked in. Staff was very generous, quickly coming to my aid. I intended to buy a car battery, but one of the staff members tested my battery and found out it was almost as good as new, helping me save money without me even asking to have my battery tested. Thank you for the courtesy.

  Brad Rutherford
10 months ago
One of the managers (Reggie?) up there was really helpful in ordering the parts I needed and I got the right parts on the first try.

  Candace Miller Barker
5 months ago
Knowledgeable staff and good prices!

  Derrick Solomon
6 months ago
Helpful employees, parts on hand, fair prices

  Debra Lankford
2 years ago
Experience good overall but learned something interesting. They no longer come out and connect the computer in your vehicle to check for codes. They will let you connect the tester and run it yourself however. Not sure if this is the policy at all Auto Zone locations or just this one.

  Sam King
8 months ago
Very helpful staff. No problem assisting with wiper blades.

  J B
4 years ago
Jonathan Bare is one of the best and friendliest parts guys I ve ever dealt with. He goes far and beyond to find what I m looking for. All parts stores need someone like him! I give him an A+++++++++++. He s all about customer satisfaction. I like that!

  Kimberly Eldreth
4 years ago
Love these wonderful people. I pulled in with a screw stuck in my tire and it was loosing air fast. An associate was kind enough to plug the tire for me and get me safely on my way! Thanks so much for the help.

  Julien Greer (Lin)
2 years ago
i went here for the first time because mywindshield wiper was falling apart. i bought a new wiper and about two minutes (and $20) later the guy installed it and it was working perfectly. i now think fondly of west jefferson auto zone every time i turn my windshield wipers on.

  Tammy McCullars
3 months ago
Very helpful staff!

  Whitney Killen
5 months ago
Great customer service and assistance!!

  gary weaver
2 years ago
Broke down in Jefferson and limped in to auto zone. I needed a serpentine belt. Guy had one and a young guy came out and helped me install it. I would have had to call tow truck to come and get it if it wasn t for him. Great place to buy parts from. Very helpful.

  Mark Manchette
6 years ago
Great service; I needed a new battery to replace my dead one. They had the right one in stock. They installed it for free. I was in and out again in 10 minutes. Price was fair, I m happy.

  Dennis Kelley
2 years ago
I am a business owner. Used auto zone since opening day. I stopped in to return the wrong brake pads when female shift manager claimed they had been installed. They were wrong and if inserted in a caliper the two tabs would be scratched of course. They'd are pristine and other counter man on duty and customer said they were pristine. I said , no they have not. She said several times they had been installed and I was lieing in front of customers. She even told me to get out. Other employee apologized. I was told to travel across the county again to tell manager tomorrow. I'm sending my wife to avoid a scene if I go . I'm 66 years, lived here 30 years and a Vietnam vet. I'm an honorable man. She called me a lier and a scammer. I am greatly insulted. I'm no lier and it's not that much money.

  Erin Squires
3 years ago
The employee who changed out our battery did not do it correctly and refused to listen to me when I told him how to remove the old one. He gave me a very dirty look when I told him how to remove my battery properly, proceeded to remove unnecessary parts, and then blamed the alternator when he didn't connect the battery properly.

  Maxine Package
5 years ago
I visited auto zone in West Jefferson for a battery maintenance device today. The staff was very knowledgeable about their inventory but one young man,Clive, went the extra mile and more to step in and offer his advice and even installed the device on my vehicle in the pouring rain. Since I am elderly with a bad shoulder, this would have been difficult for me to do. His generosity to go the extra mile makes living in Ashe County a blessing every day. Thank you to this fine young man.