Snappy Lube
4.4 (296)
704 Dellwood Road, Waynesville, NC 28786
(828) 452-3636
snappylube.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Emmy Messer
a month ago
Tommy and his crew have been doing my oil changes for years. They are professional and highly efficient. Above all, they are kind, and always take good care of their customers. Thanks, Tommy and crew for all you do. You are all great folks to do business with!
Banana Ninja90
6 days ago
I never experienced driving my car into a car garage, and staying inside my car. Also quick and friendly service! Very pleased with the process. I'll be back again!!
Ranger Rick
a month ago
Great folks. Down to earth, professional. They helped me figure out why a brake light wasn t working instead of just failing the test. We discovered a cracked adaptor which I was able to fix easy and get back on the road.
Jessie Serrano
3 months ago
They had me in and out in less than 10 minutes. They explained everything they were wonderful. All of them were very wonderful. I had a great experience and will be going back to get my next oil change and air filter replacement from them.
Benjamin Miller
4 months ago
These guys always do a great job. They are quick for an oil change and helpful with your questions. They seem to have been recently bought out by another company so some of the policies and services may have changed. All around an easy experience.
luckytown
3 weeks ago
Very nice folks. Took me in right away. Quick service. Answered my questions. Made the effort to keep prices fair and provided a coupon to receive a rebate from Valvoline.
Daniel Galligan
3 weeks ago
Receipt shows that besides the oil change, they checked: air filter, wiper blades. Coolant, power steering fluid, and tires.They didn't check anything but windshield wiper fluid.I asked why the receipt shows they checked all that stuff when they didn't, the response was "we never do".So basically, they lie about what they said they do when getting a service.UPDATE: The company responded to my review and offered a number to call or text. I called and texted twice, and no one ever got back to me. I guess that response was about as fake as the things they said they checked on my car but actually didn't!
emanuel pino
2 months ago
I was greeted by Robert and he was very kind from start to finish. The team did a great job got me in and out fast. I ve been here multiple times and I appreciate the great service.
amanda mardis
2 weeks ago
So friendly, professional, and quick! Will definitely make this my home for oil changes and all other car needs.
Elizabeth W.
3 months ago
*please* be careful here. I took my van a few weeks ago and they have really caused us issues. Immediately after my van started smoking and as I'm pulled over looking at things, a man stops to help me. Upon inspection we both see the antifreeze is mostly water. He asked who changed my oil last and I said Snappy Lube did a day ago! He couldn't believe they "topped me off" with water. We also checked the oil and it was very low!! The day after an oil change?? I filled it up to see if I had a leak, but it's been perfect since. They really ripped me off and I payed $90 for an oil change. Absolutely never again. Doing it myself from now on.
Tyler Wilson
5 months ago
The whole staff was super friendly and helpful. I had a newborn baby crying in the backseat and they were kind enough to give me a few extra minutes to take care of him in their garage. Highly recommend!
Charles Davis
2 weeks ago
Super nice and friendly people, there pretty quick but they also didn t skip a beat,very reliable and definitely coming back for the next change .
Andrew Brewer
a month ago
I went for an oil change and there was no wait and they were done in about 10 minutes. I didn't even have to get out of the car! Now that's service!
JD Jorgensen (141.7kph)
a year ago
Be very careful here it seems the quality of the work you get depends on who is on the shift. Have been several visits and not had any issues but on the most recent visit my oil pan drain plug was left loose. Thankfully the plug didn't end up backing out so the worst that I ended up with was oil puddles in my driveway. However this could have ended catastrophically.The three puddles in the images are what accumulated in the driveway in the 15 miles I'd driven over three trips since the oil change.
Caleb Rodgers
a month ago
Went in for an inspection, the bigger guy with a country accent tried to fail me three times.First for no muffler Then no cat Then cat doesn t have enough sensors After pointing out the obvious red muffler he said he didn t see it.Showing him the stock cat that all Hondas of the model have along with the two sensors he still said he didn t see it.Rude, and doesn t know how to do his job.
Linda Sharpe
3 weeks ago
Great serviceFast serviceLove staying my vehicleThey even replaced a nut that had fallen off of the air filter cover.
James Rondepierre
11 months ago
These people were super duper nice and great They were honest about what the car needed. They recommended a lower priced oil that saved me money and is supposedly a suitable substitute for Mobil 1 in my 2008 Cadillac DTS that I ADORE lol. They do general stuff like tire rotations and brake pads I think but you can ask for more. I got an oil change and they put air in the tires. Fast, efficient service. Great folks. Friendly. A+
Jaime Hampton
2 months ago
Fantastic experience: From the time I drove my car in (now we remain in them) to the complimentary water, to the fast, friendly, and knowledgeable service!! Thank you!!!
Laura Bass
3 weeks ago
Friendly staff, efficient and professional service. Will definitely be going back for next oil change
TJ Putnam
a month ago
The new owners are nice and helpful, and I actually pay less now than what I did before under the old ownership
Tripp Simmons
2 months ago
Quick and excellent service, just moved right downtown the street we will be back!
Ashley Mahan
3 months ago
The staff was real friendly. They took me right in and got my oil changed in no time.
Nicholas Miller
a year ago
My wife stopped in on Thursday, March 23rd. She was met by an overweight man with a strong country accent, who seemed infatuated by her Florida tags. He kept saying very loudly "she's from Florida" (she grew up In Waynesville, not that it's relevant). He then quoted $150 for an oil change. My wife said I hope you haven't started raining oil yet, please close the hood, and I'll go somewhere else. When she arrived at the somewhere else, they pulled out her air filter in advised her that it appeared to have been dipped in old oil. They checked the airbox to ensure that there wasn't a discharge, and it was not. It appears that the overweight gentleman that I referred to earlier, was trying to get some extra business by dipping a brand new air filter (I had installed it less than two weeks prior) into a vat of used oil in the hopes of an upsell.I emailed the "corporate office" (it's an AOL email lol) and got no response.There are better people and places to do business with.Service: Oil change
Patty Damoth
a month ago
Was not disappointed. Service great and timely. Staff friendly and informative
Morgan Gibbard
2 months ago
Came over here on a lunch break to get my oil changed and they were super fast and friendly.
Nancy Crawford
a month ago
Excellent service, nice friendly staff. Love their service and convenience .
Painting America
3 months ago
Snappy has always accommodated me and my family for oil changes and inspections. Service with a smile!
Thomas Colgan
a month ago
Great service, quick and reasonable prices.I ll be back
Expert Tree
4 weeks ago
Professional, polite & fast.It is a little pricey, but if you're on a budget, you should be changing it yourself...
Cindy Coan
3 months ago
Fast inspection, and the guys were nice. The signs are a little confusing if we are to park, but if you still recommend them