Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amber Eller
2 months ago
Appalachian Automotive exceeded all expectations! Their service is top-notch, the staff is friendly and knowledgeable. Their pricing is very affordable! They are upfront and honest about the repairs. Thank y all so much for turning a stressful situation into a positive experience. Y all are good people! We will definitely be returning for any future automotive needs. Thanks again! Five billion stars!
Michael Bednarz
5 months ago
As first time customers and new to the area, Appalachian Auto was highly recommended by neighbors. We were so pleased (and relieved) to have a 5 star experience- patient, honest, friendly, expertise, fair and accurate pricing, and punctual service. AA has earned our repeat business for both carsServices: Tire rotations, BrakesServices: Tire rotations, Brakes
Caroline Richardson
3 days ago
I am so pleased to know that this resource is just down the road. The folks here are friendly and helpful, and the service was good and time/cost-efficient. Thank you so much!
Nancy
6 months ago
The most sophisticated diagnostics. This operation is top-notch. I had an emergent situation with my 14-year-old BMW and it was taken care of with expertise. I have been worry-free since the repair. Ryan and his crew were courteous and concise, allowing me to make an informed decision on how much work had to be done. I now have a list of things that I will go back for since having the water pump and all surrounding attachments replaced. Thank you for your great service and support.
Billy Schaaf
5 months ago
Appalachian Automotive was very professional and cared for my car as I would. They are very knowledgeable and kind, taking the time to explain things and show the parts on the vehicle in person. Very trustworthy and honest.
Diana Campton
a month ago
I was looking to purchase a used vehicle and they did an inspection for me. Ryan was extremely helpful. I would definitely recommend this place.
Kirk Retz
7 months ago
Best auto repair shop ever! Smart. Honest. Skilled. Polite. I went to the dealership with a check engine light on and was quoted $3200 to fix it. A highly rated independent shop quoted $6500. Appalachian Automotive investigated and fixed my problem for about $300. I am a customer for life.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic
Kim May
a year ago
Ryan is AMAZING! Having only just purchased this car, when it began throwing warning symbols & running rough I feared the worst. He was very professional but also reassuring as he obviously has a tremendous amount of experience with foreign auto repair. Thank you God I found him. My Audi TT is purring like a kitten now.Services: Transmission, Engine repairServices: Transmission, Engine repair
Margaret Poore
10 months ago
Ryan is the epitome of professional. No one wishes for a car maintenance issue, but rest assured you re in experienced hands at Appalachian Automotive. A few months ago I brought my 2015 Mini in for a brake light issue, Ryan did a quick and perfect fix. When I started experiencing shaking issues, they diagnosed the problem, showed me where the engine mount was broken and educated me on the issue. Pricing was transparent and upfront, which is so appreciated!
Melanie Reed
a year ago
Ryan came highly recommended. When I called him to ask about repairing my car, he was very gracious in offering his time to fix my car. He was very professional, kind and respectful. He is very knowledgeable about what he does. He replaced the valve gasket on my car, cleaned my engine and made sure I understood exactly what he was doing. I would recommend using Appalachian Automotive! Bonus...his waiting room is nice and his dogs are adorable!
Aaron Robinson
7 months ago
Had a wonderful experience with Appalachian Automotive. Worked me in when I really needed some help. Felt like the price was fair and the service was great. Would definitely recommend!Service: Electrical repairService: Electrical repair
Samuel Moseley
9 months ago
Ryan and Cody are phenomenal.on several occasions I've presented them with cars that no ordinary shop would even have the tools for, but they've handled every job timely, perfectly and reasonably from a cost perspective. can't recommend them enough, especially if own od-ball cars.Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Steering & suspension repair, Auto glass repair, Auto water leak repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Vehicle Inspection, Transmission replacement, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Wiper blade installation, Battery, Oil changeServices: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Steering & suspension repair, Auto glass repair, Auto water leak repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Vehicle Inspection, Transmission replacement, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Wiper blade installation, Battery, Oil change
Abby Lee
10 months ago
Ryan was so kind to take care of my daughter's car! It was quick, affordable & we are so grateful that he was able to fit us in!! Communication with him & his team are top notch! I highly recommend!Service: TransmissionService: Transmission
Brandon Herndon
8 months ago
Trusted, good work. Veteran owned. Also specialize in Subaru. Ryan (owner) explained everything they needed to figure out and took time to show me under the hood as well. Will bring all our vehicles here.
Rebecca Buckner
11 months ago
Very knowledgeable of their products & services! Friendly staff! Not a try to get you in & out as fast as they can, but willing to take the time to do it right. Also, the website they sent to track the upkeep & repairs on my car is astonishing. First mechanic that I can say I am willing to go back to! Thanks Cierra & Ryan for going above & beyond!Services: General repairs & maintenance, Wheel alignment
Dina Duffy
a year ago
I'd like to give a big shout out to Ryan and his staff at Appalachian Automotive. It is a pleasure to work with them. The are extremely helpful, informative and they never try to upsell you on anything. In fact, they have offered great advice and "how to" information to help me prevent costly repairs. Their customer service is excellent and helps make the whole car repair servicing experience much easier than other places we have taken our car to. We highly recommend them for anyone who needs car servicing.Service: General repairs & maintenance
G Dubb
5 months ago
Friendly, helpful and helped me out of a quick jam I found myself in even though they were low on help. would definitely give them my business again.
Delia
a year ago
I initially was calling different auto shops to get advice on how to get mice out of my vehicle. Ryan sat on the phone with me helping me with different solutions on how to handle the problem. I was very impressed by how professional and empathetic he was so I decided to bring my vehicle in when my state inspection was due. As a woman I feel anxious every time I have to bring my vehicle in for any maintenance. At Appalachian automotive I felt completely comfortable and safe. The whole staff was professional. They even had the sweetest little dogs to hang out with while I waited. I will definitely be recommending them to anyone who needs vehicle maintenance ! Thank y'all!Service: Vehicle safety inspection
Lynda Bennett
5 months ago
One thing I really liked is they would call me back when I left a message. They resolve the mechanical issues, and they were able to get my car inspected.Service: Electrical repairService: Electrical repair
Sara Brinkley
11 months ago
Ryan was awesome. Took my car, that wasn't drivable, and even though very busy, got my car back to me in just a few days. I will use him for all of my future vehicle needs.He sat down with me and went over each problem and explained what needed to be done.Services: Air & cabin filter replacement, Tires, Auto engine diagnostic, Engine repair, Wheel alignment
John G
8 months ago
Great job. They are busy and you have to understand that sometime it takes time for them to get to the vehicle. Great team that does excellent work for a fair price.Service: TransmissionService: Transmission
Edward Ritchotte
a year ago
Had to have my front end aligned due to a close encounter with a curbstone. Service was prompt and extremely professional. The results on the alignment sheet were almost perfect, but a few readings were right on the edge of the limits due to some problems with suspension parts due to the curbstone. Ryan was very professional and courteous. I highly recommend Appalachian Automotive for service! I'm very happy that I have found a reputable service provider in this vicinity where I will be spending a lot of time.Service: Wheel alignment
Ariel Andresen
4 weeks ago
Will definitely be coming back to this shop! Great customer service and friendly!
Bryan Whitfield
a year ago
I really appreciated the care and professionalism with every interaction. Whether it be a call, a text, or in person. Ryan was very helpful and a wealth of knowledge. The courtesy inspection was unexpected but I very much appreciated it because I was able to take care of a couple other things on top of the alignment I initially wanted. They called me and asked if I wanted anything extra done while my vehicle was on the lift. I'll say that again, they called and asked, BEFORE doing the work! They were very open about everything and explained everything very thoroughly in terms that even a non-vehicle-savvy individual would comprehend. Probably hands down the best experience I've ever had getting work done on my vehicle. There is a reason these guys stay booked. They will have my business from now on, and I'll gladly recommend them to any friends and family.Services: Air & cabin filter replacement, Wheel alignment
lori carroll
6 months ago
Ryan , was extremely professional and honest. Got me in and out at the time he said. Fixed my car !! Definitely go backService: Auto battery maintenanceService: Auto battery maintenance
Edie Wilson
a year ago
Wonderful! I'm on vacation 8 + hours from Florida going home in the morning. The AC in my truck went out today. We thought it was a freon leak and it wasn't. It's the compressor and it would take a couple of days to get one in. SO, 3 women will drive home tomorrow without AC. The owner was so kind. They spent a good 1.5 hours on it and he sent me on my way with not charging me. I am so appreciative. Thank you! Edie from Florida.
Jan h
a year ago
The person I dealt with was Ryan and he was fantastic! He kept in contact with me - he was courteous in a world were we don't often get courtesy anymore. He explained things patiently taking photos as well. I have never had an auto mechanic do that. I would highly recommend appalachian auto.Service: Air conditioningService: Air conditioning
Ann Mims
a year ago
Best experience ever! Just moved to Waynesville and took my car in for regular maintenance. The check engine light had been on for 5 years and 4 other mechanics could not figure out why. It was taken to 2 Chevy dealers in SC, and 2 highly recommended mechanics also in SC. They replaced parts, but the light never went off. I took it too Appalachian Automotive for and oil change and general maintenance and they found the problem immediately. They are knowledgeable, honest and don t just rush your car through. I am so lucky to have found them.Services: General repairs & maintenance, Auto engine diagnostic, Auto maintenance, Oil change
We Travel
a year ago
My son bought his first car after he worked two summers and earning money through good school grades and household chores. I wanted someone to give it a good safety check and once over so we would have a starting point. We planned on doing the majority of the work ourselves as a father son type deal. We were very happy with the thoroughness and transparency they provided. They even gave my son a few tips about the brakes. Best $$ we have spent. Well worth it and great company. We will be back.Service: Auto engine diagnostic
Kylie Conard
a year ago
I was incredibly impressed with Appalachian automotive. Ryan was very helpful and got my car back running quickly. He was the first of four mechanics to notice I needed a few new spark plugs and ignition coils! I would definitely recommend this shop and will be returning myself.Services: Auto engine diagnostic, Auto engine tuningServices: Auto engine diagnostic, Auto engine tuning