AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  meineke meineke
2 months ago
Beverly just wanted you to know your Customer Service is awesome. Thank you for handling our situation when im 2 hours away and my son broke down. You got right on it. You are what's needed more in the Customer Service Industry.

  Amanda Griffin
6 months ago
Javier at the Wallace AutoZone was a lifesaver for us today! He was able to test the alternator in our Traverse to see that it was faulty and not charging our battery properly. He then recharged the brand new battery for us that we had just bought a couple hours prior at another AutoZone in Wilmington. We were then able to make it safely back to the mechanic in Wilmington who installed the faulty alternator yesterday. I highly recommend this store and praise Javier for his great customer service!

  Mark Walker
4 months ago
Austin at the Wallace Autozone was very knowledgeable and professional. He made the buying experience outstanding. I will shop here again for future needs.

  Jean Moore
5 months ago
Brought windshield wipers and staff came to me and said they could pull them up on computer to make sure I got the ones to fit my car. Very friendly and helpful.

  karen mills
6 months ago
Austin was tremendously helpful! He went above and beyond with figuring out the issue with our Jeep today. We lucked out when we stopped by this Auto Zone and we are grateful for his knowledgeable service!

  Ben Wilson
10 months ago
I don't expect these guys to be amazing, but I do expect them to at least look up from their phones and attempt to do their job. 5 people in store uniform; 1 person at a counter, 1 on his phone up front, 3 more standing in the first aisle of parts behind the counter. 5 people were waiting in line.May want to sort things out here, "management."

  D.N D.N
10 months ago
Not the best or the very worst parts store I've been in. But the basic facilities for an auto zone were present. Staff was somewhat undertrained. Couldn't locate 2 larger items without a 3 man search party. Overall the Vatos who helped me were earnest in their efforts to assist me. The only other option is O'Reilly.

  Cory Alexander
9 months ago
I went there. There was a very helpful lady who assisted me in finding the product I needed. Good experience.

  Ruth Turner
a year ago
THE BEST service at the Wallace, NC location! I don't live there but was in town for a drs appointment. I needed new wiper blades and Sonya immediately came to my aid. Even though I could see that hrr lunch had been delivered, she insisted on helping me. By the time I came back from the restroom, the wipers were already installed! Austin also helped out and also gave me a good tip to help protect the wiper blades. It was wonderful to experience such fast service and courtesy by knowledgeable staff at this Auto Zone. It meant a great deal!!

  Evelyn B James James
a year ago
Auto Zone is really a nice place. I needed wiper blades for car and they had to be ordered. When they came in . Like clock work they called me to put them on at no cost to me. I thank them.

  Amanda Pickett
a year ago
So, we bought a serpentine belt for my 2014 Chevrolet captiva sport ltz, and although it was marked the correct size, due to a manufacturer defect, it was not. Obviously we went back, and explained the issue (it was 1/2 in too short). The parts manager there, who knew my boyfriend, took him back and they measured the belts, and found not only incorrect measurements, but the correct size. Thank you sir (I wish I could recall your name but when I called with a name they said that wasnt the correct name! So, idk) but anyhow, 5 stars to this location for coming thru!

  Justin To Fishing Vlogs
10 months ago
Great staff and great people. Excellent service

  Ray Futrell
11 months ago
Always have what I need. Very helpful staff

  Maurice McAllister
7 months ago
Very friendly and and helpful crew!!

  John Thompson
3 years ago
The people are always very nice and they always seem to have what i am looking for, and so far anything i have ever asked for they give me the right part ata great price

  Andrew Van Haasteren
a year ago
Great service, Austin was a huge help and went above and beyond to diagnose our issue

  Howard Roscoe Clark III
a year ago
Great people, they stayed open late to accommodate me.

  Teresa Hansley
a year ago
Very helpful crew. Thank you for your assistance and knowledge

  Katheryn Lisane
3 years ago
They were wonderful. Customers service was awesome

  Juan Montellano
3 years ago
Costumer service sucks.. they don t help nobody s with nothing also they don t try to find the correct way to do the things..

  Walter Ocampo
5 years ago
They always have a friendly attitude and are ready to help.

  Cory Houston
3 years ago
Very friendly and helpful. Had everything I needed

  Arthur Durfee
3 years ago
Got the right part with friendly and helpful service.

  Ann Quinn
3 years ago
Helpful when you can't put on wipers. Prices are good.

  Jennifer
3 years ago
I always find what I'm looking for and get friendly help from the staff if need help finding anything..

  Raqhel Garcia
10 months ago
Very good people

  Bobby Caudill
3 years ago
Very good car wash and did good job on interior.

  graham best
3 years ago
Nice people and decent prices

  Diana Wolford
4 years ago
Friendly staff and very helpful

  Andy Morales
8 months ago
Good employees