NAPA Auto Parts - Walker Auto and Truck

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael-Jean Zinni, MCD, CCC-SLP
a week ago
The two guys working the counter were a big help. I hadn t recharged my own AC in a decade or more, so they were kind enough to give me a hand with the whole thing. They were friendly and funny, too. I ll definitely be going back the next time I need a part or have a question. *photo of my manual for traction*

  Julian Johnson
3 months ago
Went in for a battery and installation. I was in and out in 10 minutes. Carlos provided exceptional customer service.

  Mary Guglielmo
10 months ago
I went to Batteries plus and stood in line for at least 5 minutes. Two people behind the counter helping one person. Neither one of the men said a word to me so I left and went to Walker NAPA and Carlos greeted me right away. He was not only friendly but knowledgeable about the types of batteries I needed. One for my older car and other for my riding lawn mower. When I brought the old batteries back, Basilio helped me get my refund with a smile. Very friendly and since the batteries were too heavy he took them out of the car for me. Very pleasant experience all the way around. Thank you both Carlos and Basilio. I would recommend Walker NAPA on Main Street in Wake Forest to anyone.

  Yolanda Parrish
a year ago
I was in need of a screwdriver to fix something on my vehicle quickly and they let me borrow one without charge. Otherwise, I would have had to buy yet another screwdriver (to add to the collection). The technician was super nice. Let me use the screwdriver. And even helped me with fixing the issue (as much as he could). I ended up getting it done on my own and returned the screwdriver. Both employees were very nice. I definitely recommend this store!

  James Merida
4 weeks ago
Only place that has been able to make hydraulic oil lines when I need theim maide

  Sean Kelley
3 years ago
Very considerate and helpful!! Shawn and others there went out of their way to help me exchange my battery for a new one. They weren t in a hurry and took time to answer my questions. I have been self employed for years, and know what customer service looks like. They deserve an A+ !!! There is something else I need to mention. There was a technicality that could have voided the warranty on my battery if they chose to, but Shawn STILL honored the warranty!!I recommend this store to everyone.

  Carl Johnson
3 months ago
Unfortunately they didn't have what I needed but the customer service was great

  Summer Crepelle
5 years ago
I went here with my two kids. The staff was amazing. They greeted me at the door and held it open for me as they could see I had my hands full with a small child and a baby carrier. They found out what I needed and got it for me quickly. They interacted with my three year old son and even gave him a basketball! After I paid they offered to help me to the car, I declined but they still ran to hold the door for me. Best experience ever. THANK YOU!

  Johnnie Johnson
a year ago
It is a small store but they still have a good selection on car soap the ones you can not find at Walmart

  Teri Lee Spottiswood
6 months ago
Came in for a battery.I received great customer service.

  Gary Smith
2 years ago
I bought a NAPA fuel filter several months ago and lost the receipt. Last weekend I finally dropped the access plate to find out I was sold the wrong filter. I was able to verify what was also bought at that time but was refused credit for the NAPA brand part.That was the last $30 NAPA will ever get from me.

  Susan Olvera
10 years ago
I called and reserved a water pump for our 2001 Buick Lesabre and picked it up the same day. My husband took our car apart and got ready to put the pump in only to see the clerk gave us the wrong part. The correct part was clearly written on ticket, the clerk pulled the wrong part off the shelf. This meant 50 minutes of driving to return it. When asked about a small discount to cover the cost if gas, the clerk refused. Next time, we'll go to another auto parts store.

  Artur Skobodzinski
5 years ago
Saturday morning bad experience at the store.Only one employee working i.I had vehicle problems with battery not charging.(Employee Refuse to test the battery.He explain that he s only by himself at the store..Well customer service I purchase all my parts from you guys.I had to goTo other side of the street to your comparator for help.In my business I work hard for my customers do you???

  Chuck Vander Horst
3 years ago
The employee who helped me was very knowledgeable and helpful. He even carried out the 2 heavy 12 volt marine batteries for me and loaded them in the back of my truck. I will shop there again..

  Jackson Marshall
3 years ago
Brought a new power steering pump for our L8000 1995 Ford truck from another place.They could not tell us what kind of fluid it takes, do we called Napa they were eager to help and told us the power steering fluid. Not automatic transmission fluid.Thank you Nap.

  Sam Brown
5 years ago
These guys saved the day. Had a broken hyrdraulic hose and they fixed it within an hour of me walking in the store. Friendly staff and knowledgeable. Highly recommend.

  mitchell pearce
a year ago
Basillio was great helped me really quick great service and even talked to me about things

  Walker noex3ptions Bond
5 years ago
Went in to ask about a specific bolt, the man behind the register didn t even look up for 2 seconds from whatever he was doing just to say he doesn t have it in a rude and short way. Offered no alternatives or other places that could have it.

  Parker Smith
6 years ago
Bruce and George are the bees knees. Straight shooters and knowledgeable. Keaton is all about the customer and the delivery guys are always timely.

  Oscar Penunuri
2 years ago
Diver speeding on highway right now 90 mph close to exit on wake forest road . TAG HEC-3056. Please help with this

  Peter Lotito
2 years ago
They have AMSOIL Synthetic Motorcycle oil, Motor oil, Transmission fluid and Differential gear in stock.

  f w
5 years ago
Good service.... Had to special order a tool.. It came quickly.. Awesome

  David Gill
6 years ago
Best parts house in Wake Forest. They had what I needed and very helpful

  Kevin Strom
4 years ago
Knowledgeable and friendly staff. Ordered my parts quickly

  Aimee Casey
3 years ago
Had everything that we needed. All staff were super friendly and helpful.

  Bill Dollbaum
7 years ago
Everything I see in the shelf has prices don't see anything not priced only one counter guy working now but aside from that

  Trevor Garfield
a year ago
Very helpful and parts came in quickly

  David Casey
3 years ago
Very friendly staff nice to talk to and have what you need .

  Don Davis
3 years ago
Very helpful and usually have the parts I need.

  Stephen Stromberg
5 years ago
They are losing the guys that know. Hope their replacements are half as good