Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Daniel Holland
5 months ago
Besides being very friendly these gentlemen are very honest. Theybwill treat you right in your auto repairs. They check the parts before being installed and make sure they are top notch. If you in need of a good honest mechanic then these are you guys to go to.
Gregory Noll
4 months ago
Top notch service. I will be back, if need be. Timely service. He even offered a free ride to my home so that I was not stranded.
Jay Foster
a year ago
They picked up my Hyundai after it broke down on the road. The mechanic warned me upfront it would take about two weeks to even look at it but thankfully they got to it a week later and kept me updated as to the diagnosis and repair cost. My only complaint is the tow truck scratched my front bumper but overall I'm giving them five stars for the excellent service. The cost was acceptable also.
Dale
a year ago
Jamie is the most experienced and honest mechanic I know. Prices are great and the work is top notch. He even fixed an issue that another shop in town had created when doing maintenance on my car. There's really no reason to visit anyone else. This is definitely the best auto shop in town.Service: Auto maintenanceService: Auto maintenance
Richard Pruett
4 years ago
They got my truck in and fixed the same day, and have the best prices in town, if I could pay those other place's prices, then I'd just trade my truck in every other year
Bob B.
a year ago
If you are in the Silva area this is the only garage you will ever need. I cannot say enough great things about Jamie the owner. We are here camping and my battery light came on so the next day after parking my camper I hea headed to Advance Auto to get it checked and come to find out my alternator needed to be replaced. I ask the guy where he recommended and he said all shops are at least 2 weeks out, ok so now I am starting to panic. I went to the Ford dealership and they too were 2 weeks out. Bobbi in service gave me CT services number. When I called him he too was 2 weeks out until I told him my story. Not only did he work me in he drove me, in his personal vehicle to the campground and picked me up the very next day when my truck was ready. Now I have to tell you this renews my faith in the fact that in hard times there are still great people left in this world. God Bless Jamie and his very kind nature.
Jake Carver
2 years ago
We came from out of town and unfortunately our car started making a burning smell and putting off a little smoke from under the hood. We were .7 miles from C T Auto and within 30 mins they had us back on the road. Got an oil change before we left and they didn t put the filter back on all the way. Thankfully no lasting issue. But they wouldn t even charge me for fixing it, on the fly when we were in a little bit of panic mode 5 hrs from home with car troubles. I at least bought their lunch! Absolute stand up business with stand up people running it. Don t hesitate to give them a call. I m sure if they can help you, they will.Services: General repairs & maintenance, Oil change
Leysa Lambert
a year ago
My son and I were attempting change his fuel filter and ran into a issue of not being able to put the filter on. Two gentleman from CT Auto came to our home and put the filter on and hooked up the two fuel lines for us but, most of all they didn't except any money. As a single mom it was a blessing just for that alone. Thank you so very much for helping us.
Kennedy Carrier
a year ago
Great prices and fast service. Took my truck in for brakes on short notice while in the area for vacation. Would come back if I'm in the area and need service again.
Dorothy Hoche
7 years ago
Needed a new starter , car was towed there. They replaced the starter and advised me to call the previous shop that replaced it 3 months earlier. I did and they refunded fully. CT charged me less than the previous shop and I found all there to be friendly, courteous and had my best interest at heart. Also it is an extraordinarily CLEAN business. I would recommend them highly.
J Solo
7 years ago
We have used CT Auto for towing services twice. We had an excellent experience both times. I cannot speak for their mechanic work. I can only tell you that they were quicker, more professional, and better equipped to handle towing than competitors in the area. I will not use any other towing service in the area, especially after a different towing company damaged my vehicle and refused to take any responsibility. They know what they're doing here and that's what I like.
Ryn
2 years ago
I took my car to them for a diagnostic test and an oil change and they charged me for parts without my consent for them to put them in. They also charged me $200 for a blinker fluid change. When I told them that didn't exist they insisted it did and refused to take the charge off. They will scam you if they can get away with it.Service: Auto engine diagnosticService: Auto engine diagnostic
Monica lovesart
3 years ago
They couldn't figure out what was wrong with my car, so they didn't charge me for their assessment and sent me to the dealer. Turned out it was a recall issue that they could not have known about. Honest and humble. I'm a lifetime customer.
Marie Hopkins
5 years ago
Absolutely amazing service & very reasonable priced! The mechanics and workers were very nice and the owner went out of his way to help when my card wasn't working. I would recommend this shop to anyone and if ever in town and need something fixed, I will be back.
Julie Gentry
3 years ago
Way beyond honest! They charged far less than they could have, they did did some stuff free when they could ve charged a small fee for it, plus I left my wallet on accident and not only did they call to let us know about it, but they stayed late (not long but it s the point) so I could come get it!!!I d recommend these people 24/7/365
Amber Cooper
8 years ago
I called to get a estimate to get my car fixed and they were the rudest people I have ever spoken to right from the start! They guy is a smart a** and is by no means out to help anyone! By the end of the phone call he was cussing and told me to take it to "some other idiot" to mess it up. Even if you know what your doing; you will get no where with the hateful rude customer service! I wouldn't advise a single person to take their vehicles there!
Garland Bennett
a year ago
We were on vacation and needed a brake job done. Call these guys up and the got us done by days end and we were ready to go. Local or from out of town, take your business their way.
Savannah Bush
7 years ago
Do NOT I repeat do NOT have any auto repairs done at CT auto in Sylva.I took my car there to have a thermostat replaced out of necessity because no other shops in town could get it done before christmas, and I don't have the tools to do it myself. I provided my OWN part and they try to charge me $155 for a thermostat!!!!! All together it should be around $50-$70 and that is including the price of the part. Do not give them your business unless you want to get taken!!!!
donna wood
8 years ago
ZERO STARS!!! My daughter is a college student in the area and took her car there for an oil change. When she picked it up - price was 3 times what it was the previous times. This particular incident they rotated the tires - literally rotated the new tires from my daughters car to SOMEWHERE ELSE - And replaced with 2 bald tires that do not match the other tires. My daughter being young and inexperienced - didn't realize it until a few days later. Of course when confronted - they denied it. Not only do the tires not match - the wheels aren't the same. NEVER GET HER BUSINESS AGAIN - AND I'M NOT FINISHED WITH THEM YET!
Hope Cabe
5 years ago
Locked my keys out of my car today (Sunday) & this man didn t hesitate to help one bit!! He was quick & super nice! Huge thank you!!!
Brian Hardt
8 years ago
Taken cars there three times. Fast service, problems explained well, no post repair problems. You do have to tease some answers and info out from them as they aren't the most talkative.
Renea Winchester
4 years ago
Absolutely the ONLY place to take a Nissan and other late model cars. Trustworthy (and that matters). I refer everyone I know to CT Auto.
Brandon Anderson
a year ago
Great service, friendly staff. Highly recommend.
Ronald Gibson
6 years ago
Extremely rude, extremely condescending, very arrogant will be filling a complaint with better business bureau, sylva chamber of commerce and the jackson county sheriffs office.
Jason Pearson
4 years ago
Nice man working helped push my stalled out car from the road even though the shop was full and he was quite busy. Thanks man!
Whitfield Anderson
5 years ago
Helpful and very knowledgeable staff reasonably priced labor rates and good quality work
Kathleen Jaroz
a year ago
These guys are the best in town! Highly recommend
Robin Otter
4 years ago
They are friendly and honest I have recommended them to everyone
Gabi Beam
4 years ago
These guys are great! Very friendly and very efficient.
Alexandra Jones
5 years ago
Very rude and terrible customer service. I would never recommend them to anybody.