Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Caryn Edwards
4 months ago
RT is a seriously cool guy, and he knows what he's doing!! He'll work with you to fit you in sometimes because he's understanding like that. Love ALL the employees. I trust this place 100%. Their prices and mechanics are top notch. I wouldn't go anywhere else!! They've worked on our old Volvo (250,000 miles) a few times before, and that baby drives like new.
Angel Campbell
2 months ago
best and most trustworthy autoshop out there! i drive 45 mins just to see them! :)
Lynn Golden
a month ago
Great, service! And they don't over charge. Reasonably priced!
Adam Griffin
9 months ago
Worked with Rob for over 10 years maintaining company and personal vehicles. He s a Godsend. Super lucky to have someone like him. Honest, trustworthy, fair, everything you could ask for and more.
keith bridges
3 months ago
Great service at a reasonable price. They take the extra step.
Shannon Snyder
a year ago
Rob is the most honest mechanic I've known, which is amazing considering "honest" and "mechanic" are rarely heard in the same sentence!!I've been taking my cars to Rob since 2005 based on the recommendation of my Dad who's been with him since 2002! There may have a bit of a wait for an appointment since he's so popular, but it's well worth the wait knowing your car is in the hands of a dependable, qualified, candid mechanic :)
smiller papa
a year ago
Rob is great. Went to him when we first moved to Swannanoa 15 years ago, and he has taken great care of our family vehicles. Honest, fair, trustworthy, and pretty quick too! Nice to see this business succeeding and growing!
Jeff Peisner
a year ago
Professional knowledgeable and helpful. Best mechanic I've had in 45 years of driving.We've been taking our cars here for years.Always helpful and willing to answer all our questions. Very affordableServices: General repairs & maintenance, Brakes, Oil change
Carol Calloway
7 months ago
Always polite and helpful! Great experience! They do excellent work on my car!
Morgan
a year ago
I would trust these gentleman with my newborn baby, if I had one. They might not know what to do with a baby but they would sure be honest about it. They do, however, know what to do with a car, and my car is my baby, so RT is the only place I will be going to from now on.
Melissa lance
10 months ago
The guys that run this place are so nice. I never feel like I'm going to get stuck with a huge bill of repairs I didn't ask for.They are the best.
Sherry Gregg
2 years ago
He took the time to determine what was wrong with my truck. Had it ready when he said it would be. And, price was better than most places. I find him to be very fair and honest. My truck runs better than it has in years. Quite pleased!
Not Telling
5 years ago
I can't really say enough about this place. It was recommended to me by a friend when my exhaust manifold cracked - again. I had suspected the original place didn't really replace it, which turned out to not be the case, or they would have heard from me. Doing business with them was straightforward and a VERY good experience. The labor was fair, and the workmanship was awesome - and hell yes I looked. I checked EVERYTHING they did, and it was just top notch all the way through. Car is running great, and once again, the workmanship was AWESOME, and fast. These guys know what they're doing, you can tell they are passionate about their work, and absolutely no up-selling and pressure tactics. And their prices are FAIR. I'm not looking for any other mechanic - I've found mine. Give them a try and see for yourself!
carrie martin
4 years ago
RT Auto is the REAL DEAL! If you want a courteous, honest, professional doing your auto repairs at a fair price, look no further. Unlike other (big chain) auto repair shops, RT will not gouge you, but give you the bottom line on what repairs are needed at very reasonable rates for parts and labor. Make no mistake ... the word is out on RT, so it may take you a few days to be seen, but you will not regret the wait. I was very happy with the work they did to replace my radiator, and I will not take my car anywhere else again. I say "again" because recently I was in a hurry to get my NC inspection done so I could renew my registration before leaving town for a month, so I took it to a chain auto shop thinking I would be in and out. Not so ... they failed me and told me I needed $1000+ of work done before I could pass the inspection (not to mention the fact that they told me my car was "gushing" oil - even though I had noticed nothing in the driveway- and tried to use scare tactics on me, making me feel that I was taking my chances in a deathtrap unless the repairs were made immediately). Of course, I did not fall for it, and I immediately took my car to RT, where I was actually brought under the car to inspect it myself. No "gushing" oil, and the car passed inspection with minimal "suggested" repairs for a later date. So, I am out the $23.75 I paid for my inspection at the other place, but it was a rather inexpensive lesson to not bring my car anywhere else again. Thank you, RT Auto!!
John Carey
4 years ago
I've just moved to the area and unfortunately already needed some minor work done on my car. RT Auto was a much needed gift in a tough transition time, as they were incredibly kind, knowledgeable, and honest. It can be a difficult process to find a garage you trust when moving to a new area, so I'm grateful to have already found mine. I'll gladly go back anytime I need work done!
Roy Martina
3 years ago
I've gone to RT Auto a few different times with a few different problems with a few different cars and Rob and the guys always do great work at a great price and never try to install or sell anything I don't need.Definitely recommend em!Services: Electrical repair, General repairs & maintenance, Electrical, Brakes, Battery
Kevin Hall
9 months ago
Artie's a good guy they do fantastic work they keep time with their appointments and they charge a fair price
Jim Boyer
3 years ago
RT is the best shop I've ever taken a vehicle to! Rob is honest and won't spend your money on unnecessary repairs.I've been using this shop for the past 5 years and every experience has been 100% perfect!
Egroeg McDonald
3 years ago
A coworker suggested that I give RT Auto a try when I had some brake problems with my truck and another local shop gave me a sky high price.Rob & co. did a fine repair at a reasonable price. So when my older Nissan Maxima had a problem with a radiator gone bad I brought it to RT.They did a great job at a fair price.If you're in the valley I recommend you give the folks at RT Auto a try.
Karma Lawson
2 years ago
Called several auto shops because my car was making a horrid noise when braking. I was fit in the next day. I was there not even 20 minutes and the guy who worked on my car came back with a rock and told me it was stuck in my car. No charge, very polite and fast service. No BS either. Will use this place again the next time my car is in trouble. Thanks!Service: General repairs & maintenance
Leea Photo
4 years ago
I love RT Auto! I've lived in Swannanoa for 4,5 years and Rob at RT has always taken care of my car. He is an awesome, honest, and very hard working mechanic who will get your car fixed at very reasonable rates. I would not trust my car to anyone else in town. Thanks Rob! - Leea
LaKyla
2 years ago
I ve been going to and referring RT Auto to people for about 3 years now! Best auto service I ve gotten in town so far. Really nice staff and good prices.
Crepto Knight
6 years ago
RT is the guy to go to for your automotive maintenance and repair needs. RT is very fair with his prices. Whenever there is a problem they will do their very best to fix it, if RT is unable to repair something he will recommended another good local auto shop, at times they can be backed up due to high demand. It is so nice to have a mechanic like RT in our town, local small town is the best.
Elaine Singletary
a year ago
RT is veryinterested in his profession,and wants to learn if he is faced with an unusual situation.He is helping. Me alot and I recommend him above anyone....Elaine Singletary
Mark Calloway
3 years ago
2nd trip for repairs on an older model Lexus and can't brag enough about the honesty, professionalism and fairness of this team. Top notch service and the fact they're expanding is a testament to the great work they've done for years.
Miranda O
11 months ago
I love going here as a single woman. They are so honest. They fix only what needs to be fixed and at a fair price.
Tissica Schoch
4 years ago
Rob and his employees are excellent. This is the only shop I'll go to in town. They're affordable, honest, and genial people. I honestly don't know what I'd do without them.
Apollo623
5 years ago
Nice place. I only went there to get my Chevy truck inspected for North Carolina plates. It was $13 for my county. They were pleasant and quick.
Abigail McCoy
2 years ago
They always take great care of me! Friendly people, quality work, and great prices.
Clifton Holt
5 years ago
Very fair and honest shop. You might have to wait on the schedule a day or two but well worth the quality of service! 25 year customer.