TW's Outdoor & Hardware

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kevin Parrish
a week ago
I just bought a toro zero turn mower from Tommy Wards business. I paid over $3,600 on the mower for which I thought I was buying a new mower. The owner nor the manager let me know the model I bought is a 2022 model. It was delivered to me the next day on 4-9-24 and it leaves grass standing ofter the mower passes over the area that is to be cut. An employee cam picket it up and took it back to sharpen the blades. The blades were sharpened with a grinder. Cutting blades are tempered. Cutting blades should be sharpened with a flat file. It was brought back and the same issue was present as before. It leaves grass standing where the mower passes over which should be cut. The business owner Tommy Ward came to my place today and said the Cutting de k was set to low. He himself set the Cutting deck higher. He watched as I mowed the grass. Even after raising the deck higher it still left grass standing. He refuses to take the mower back and give a refund like I asked. His own company receipt clearly states at bottom left that there is a 10% restocking fee for all returns. He will not even honor his own paperwork. I suggest no one purchase anything from TW's 0utdoor Hardware in Sunbury nc.

  Thao Barnes
9 months ago
Great hardware store! I find everything I need here with a small town atmosphere. I recently bought a mower, and they were informative and super helpful. The entire experience was top notch. They delivered my mower and ensured I understood everything about it. From mowers to pool and garden supplies, I have a new favorite store!

  Rich Wilkins
a month ago
They had the items I needed. The young man working there didn't know where things were, but he did at least help me look.

  Trey Slinger
2 years ago
Literally some of everything. Convenient location in Gates County especially if you live in Sunbury. More than just a small town hardware store, they have an expert staff that can accommodate just about any request for help. Fair pricing, large clean well lit store, quality merchandise. Every time I have been in there they have something new, work boots, coolers, hunting gear, light fixtures, toilet seats, nails, brooms, rope, name it, they either have it, or they can get it.

  Charlie Ward
9 months ago
When you need certain hardware to work with they got it. They also have Dickie work clothes. They have advertisement on Facebook. They have what you need. Anything that True Value operated.

  Ed Kincaid
a year ago
Great prices on there products. And the people are great to work with. Friendly and knowledgeable. Glad your here

  Kelly Adams
a year ago
They have something for everything. Found ammo today for a really great price!!!

  Willie John
2 years ago
Their quality of products and customer service are to be talked about. Thanks for doing a great job! Keep it up.

  WILLIE GUY
a year ago
They are close to the house and very knowledgeable and don't forget helpful.

  Hasseb O'baidy
2 years ago
Great staff and very knowledgeable.Friendly and very helpful..

  Erna Bright
2 years ago
From chicken feed , to plumbing supplies, chain saws to lighting . This is the place.

  Thomas Turney
9 months ago
Friendly staff out to help.

  Loree Snowdon
7 months ago
Wonderful as usual

  Andrea Eason
2 years ago
Good service and products.

  Bobby Lester
2 years ago
Great place