Gerber Collision & Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Starla Barcomb
5 days ago
My dream vehicle was t-boned and my insurance referred me to Gerber Collision. They were transparent from start to finish on how the process worked, how much it was going to cost to fix it, and how long it was going to take. If there was any sort of change that was made to the process they communicated that to me immediately. A part to my car was going to take a little extra time to come in but they still gave me the option to take it home that day or later. I decided to take it home then and come back at a later time to put it part on. When the part came in, they picked my car up from my work, cleaned it (inside and out), finished working on my car and brought my car back to my job. I HIGHLY recommend Gerber Collision for any of your vehicles needs, you can't go wrong at all.

  Mark Mourier
a month ago
The body work completed on my car was excellent. They continuously kept me updated with text messages and phone calls throughout the repair process. The repair took longer than expected due to substandard parts being shipped that the shop refused to use. I was completely satisfied with the repair. I highly recommend Gerber Collision and would use them again if needed.

  Danette Amstein
5 days ago
A series of unfortunate circumstances brought me to Gerber. Thankfully, David and the team were great about communicating with me through the process of dealing with an insurance claim. And when some out-of-the-norm things happened, David took care of it. I left with a smile on my face!

  Shon Haskins
2 months ago
Gerber has repaired a few of my vehicles and the service is always excellent. They keep you informed at every step of the way.

  Fong (Brady3mvp)
8 months ago
Brought my Tundra here awhile back. The people were great but the service on my truck suck. They did a bad job on painting. 6 months down the road, the paint start cracking. They also did broke my visor and they did paid with a cheaper version but did not try to install it.

  Jeanne Snyder
10 months ago
These people are awesome. From the reception to the tech that inspected the damage to my tailgate, all were knowledgeable and polite and straight to the business of taking care of my truck and informing the insurance agent and will get things done in a timely manner! I highly recommend this place for all glass and body work,plus!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Minsh Shinko
5 months ago
They were attentive, fast and comprehensive. I replaced my left rear window, it was very good

  Kandy Reyes
4 years ago
They were amazing, the mechanic that put my car back together was really nice it wasn't his car but he made sure to fix every detail in my car down to the windshield wiper spray I couldn't have asked for a better service. The paint job was incredible it was flawless. The receptionist made the office feel homie and warm. I would highly recommend this team to take care of any car. Thank you for taking care of my RS guys!!

  Allen Pierce
3 years ago
They went above and beyond to fix my truck better than my expectations and I am happy with their work. They have a nation wide lifetime warranty and their work is also warranted with my insurance company. I would take a vehicle back to them but I hope I never have to, nobody wants damage to their vehicle.

  Marissa Hernandez
7 months ago
This place was great! They kept me updated throughout the whole process, which was very appreciated. And the work done looks excellent.

  Sarah McGuire
3 years ago
I 150% recommend using this shop if you need your vehicle repaired. I dealt with Gabe, who was super professional and super polite. Everyone that I ve talked to at this shop has been super knowledgeable and pleasant. I ve had the misfortune of having my vehicle repaired in the past about year and a half ago. I can say without a doubt, my experience with gerber blew that other shop way out of the water.Services: Painting, Body & Trim

  Tiff Stover
3 years ago
Decided on Gerber after a horrible experience with another local body shop. BOY, am I glad we did! The mere respect and regard for human interaction was like a breath of fresh air! They took the time to hear our concerns, as well as walk us through any repair processes. Kept us updated as they said they would! Gabe and Amelia were 100% up front with us when timing got off track (waiting for parts). I could not be more appreciative of this Team. My vehicle looks great and they went above and beyond to help me when no one else would! Thank you! <3Services: Painting, Body & Trim

  Jeff Sigmon
2 years ago
Was a little timely on the repairs but due to 4th of July and covid outbreak I can understand somewhat. They kept me informed. Saying it's going great until we got close to a month later. But must say the repairs look Great. Still waiting to hear from them on why my fog light isn't working on the damaged side.

  Camryn Smith
a year ago
Needed to have some repairs done to my car after an accident with a deer on October 21. Gerber can't get my vehicle in to start repairs until December! Completely unacceptable!! Hire some more people.

  Michael Bryan
3 years ago
Excellent work from start to finish. My new 2020 Dodge Charger was rear endedGerber did a great job fixing the damage. Excellent job and delivered before promised! I would I left reccomend Gerber to anyone.

  Dawn Jordan
a year ago
They were great and fast,had an issue with a couple of runs in the paint, they fixed it without issue. Highly recommend Gerber collision!

  Eugene Snyder
4 years ago
Very nice people to deal with. They didn't complete the job the first time we went to pick up the vehicle, that they didn't catch but I did. and we had to come back the next day to get the vehicle. We live 25 miles from their location so this was quite inconvenient. Too bad they were the closest location that our insurance preferred.

  Scott Marcellino
3 years ago
Went for a key scratch, picked it up and part of the key scratch was still there. Brought it back and they left swirl marks on the hood and fender. Just noticed the scratch they painted over is still there . It was filled with a paint pen. Not sanded and filled and painted. Scratch never fixed. All I got was excuses on how the insurcance ompany pays them. Not my problem. Now I have to go back again and hope they do the correct sand and fill then paint. Poor quality work. will never go there again.

  Fearful Challenger
3 years ago
My dad had a bull bar on his Nissan titan that was more expensive than the one they put on. They put a cheap one from Ebay.....When I called them out on that they said they didn't know the difference between a 3" and 4" Bull bar not professional and his truck also when you turned made like a weird noise they didn't even fix that I told them and they acted like they didn't wanna fix anything my advice is go somewhere more professional if you want your car as it. was not this cheap knockoff place!!! Also take pictures to compare Before and after they claim to do a good job when the time comes they just do poor qualityService: Body & Trim

  Roger Ayscue
3 years ago
The office manager's name is Gabriel. Gabriel went above and beyond to make a stressful situation less stressful. I highly recommend Gerber and Statesville North Carolina the work was actually done at their Mooresville shop I got my car back in top condition you can't tell that there was ever an accident it drives wonderfully and they got it back to me 2 weeks early.

  Brenae McCormick
4 years ago
Not only I see the service great the handle my car very well ! Did an awesome job also kept me updated day by day until my car was complete ! Definitely a huge recommend business is fantastic all around.

  Zachary Danz
3 years ago
After a miserable experience from another local body shop, we leaned on gerber to clean up a heck of a mess, took a little longer than expected, (due to issues getting parts from the supplier) and there was a few hiccups along the way, but Amelia and Gabe of the gerber team took the time to make everything right. I am very picky with my vehicles, and I hope not to need anymore bodywork, but i would return to gerber for collision services!Service: Body & Trim

  Christine Osborne
4 years ago
These guys are great and made getting my car fixed so easy!! Gabe is great as the 1st point of contact and explains everything to you!!

  Jim Campbell
6 years ago
They did a great job to repair a minor issue that I caused on a new vehicle. Jeremy in the front office was great. I suggest that you give them a try in the future.

  Varun Maharaj
2 years ago
Fast and friendly service for estimate and working with my warranty provider. Looking forward to the next step. Thanks!

  Strictly Gas
4 years ago
Couldn't get a hello walking through the door and was told that they wouldn't be able to look at my car for a week. Don't waste your time find a more professional place to do business.

  Jeff Baynard
3 years ago
Very professional and I and. Knowledgeable and easy to work with. Gabe was really good.

  Jaymie Thomas
8 years ago
Turned a 1hr job (appts, filing out paperwork etc) into a 10minute job great service highly recommended

  Merlin Christian
a year ago
Amazing service and work completed before promised time

  Mike Merchant
a year ago
Never had a good experience here