O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Diane Blackburn
2 months ago
Started out with a burnt out headlight.. went in and a young man named AJ helped right away changed my headlights within minutes.. was very friendly and very well mannered! Seeing that my headlight covers were older and dingy.. he sent me to Stanley Auto where I got them cleaned and they look awesome! If you need help with something at this store.. I suggest you ask for this young man he is top notch!

  JeanPaul Formby
6 months ago
Best one in town and they have a great hot dog stand Turbo Dawgz in front!

  Michael Hooper
a year ago
This O'Reilly's is horrible. It's now 9:33 on a Sunday morning and you have 9 vehicles out here waiting on you guys to open up. When you own website and door sign says 9:00 am open time. This is such a inconvenience for people that had no other parts house nearby to go to. Please update you TRUE hours and quit wasting all your customers time before they go elsewhere.

  John Boy's RC
9 months ago
I've always liked O'Reilly Auto Parts for the old school "parts house" feel. It's just different from their other two competitors. The staff seem more knowledgeable about things and the service is always top notch. I'll continue to go to O'Reilly Auto Parts until something changes. Keep up the great work! Thanks!

  Chip Jones
9 months ago
Walked in to grab 2 quarts of oil. Walked up to the counter, was assisted immediately. Checked out and out the door in 4 to 6 minutes. Several associates inside to assist costumers. Great experience

  Cynthia Bolen
9 months ago
Russell listened about the battery and told us that they will be able to look it up about the battery and the warranty. He was definitely better than the Mount Holly store.

  Patsy Arp
a year ago
The employees are a great help to those of us that just don't know diddly squat about car engines. Ty O'Reilly's for helping us senior citizens in a fair manner n not digging in our pockets!!

  Steven Fisher
a month ago
Best service in their field

  Matt Frye
6 years ago
If you walk in and have a question to ask, forget them prioritizing you over someone on the phone sitting at home on their ass. I recently walked in to ask a question, no other customers were in the store. Only 2 employees were seen and both were on the phone for a good 10-15 minutes, all while I waited patiently. I eventually left..

  Nick Holobosky
7 months ago
Every time I go there, the people have bent over backwards to help me out. Worth my time

  Rick
4 years ago
When I was ready to checkout, there was no communication to walk up to register to checkout. No hello, are you ready, need anything else, did you find what you were looking for, thank you or have a nice day. I know the guy can speak because he was talking to coworkers. For me, customer service is #1, don't feel welcome to come back.

  Michelle Johnson
a year ago
The two gentlemen working there was so kind and professional. They went out of their way to help me. I'd highly recommend for anyone to go there!

  Ms Lisa
5 years ago
Brett helped me so awesomely. I didn't have my receipt no problem they found it on the computer for me and resolved all my problems. Thanks for all the great help. This is a Nice clean store with friendly and helpful employees

  Ryan Brown
4 years ago
Stopped by to have them check my battery. Staff was very friendly. Battery and alternator were fine. Spoke with Michael about general auto maintenance. He is very knowledgeable and offered sound advice.

  Sarah Gulick
2 years ago
Quick and friendly service!! We bought a set of windshield wipers and had a hard time figuring out how to put them on so one of the employees were nice enough to come out and help us put them on...Thank you so much!!

  Patrick L
2 years ago
Idk who the young guy is working at this store, but Oreilly s needs to hire guys who know what they are talking about and know parts for vehicles. My mom came to this store (i was working out of town so I could do it myself) to order front quick struts and camber bolts. The young guy sold her brake bolts and said they will work and sold her shocks for front strut and said it was a complete strut assembly.I will not be returning this store and Neither will she.Thanks to the guys at the new store in Dallas for getting us the correct parts!

  Michael Swann
5 years ago
Store was not open when i got there it was to ooen at 9am on Sunday , waited til9:40 the employee that opened said he was able. To take cash , only credit . me and one other guy watch 4 other cars drive off . store manager was not there.to ooen up from what the other guy was saying it was not the first time this has happened at this store. But the employee that was there to open was super nice. Manager sucks give the job too somone that shows up an wants the job.

  Vickie Lytton
11 months ago
Put in my Battery and Both back up lights great job very helpful for me

  Bob Lundgren
6 years ago
I really wish I knew why this place has went downhill over the past month. Lots of new faces and it hasn't been good. One new girl they have there, Aliyah or something to that effect, is down right rude and unprofessional. She also has little knowledge when it comes to parts it seems. I was in there last week and she was on her phone taking pictures of herself while others were helping people. I think I'll start going to NAPA or Advance.

  Michael Litaker
a year ago
Really helpful, had tools. Really got involved with solving No brake light issue.

  Coty Loggins
8 years ago
Great customer service great prices will neither do their best to match your prize and help you in any way they can very professional knowledgeable Representatives. Personally refer windy she has helped me out a lot.

  Daniel Dixon
a year ago
Wonderful customer service and that's really all you can say lol

  Vote Huss
a year ago
I like it, a nice knowledgeable staff who's willing to help you find just what you need.

  Buford Blevins,Sr
2 years ago
Needed a inner tube for my mower.Got it and was back to work in minutes. Easy install if you just take your time.

  Shawn Bond
2 years ago
Great store and friendly helpful staff. Almost always get the right part and if it is the wrong part it is not their fault.

  Robert Trent
7 years ago
"Know what they're doing" was one reviewers quote. "Wendy has done wonders" was another. Oh she does wonders alright, wonderful job at preserving sales revenues without taking any accountability. If installing your battery backwards, shorting your entire electric system out, denying it happened, finally agreeing it happened and then passing the buck to a DM who was termed two days prior so that they can try to make your complaint disappear only to find out you called corporate and won't stop until your situation is fixed, lying to corporate about who installed the battery ("wasn't out guy it was the customer he insisted on having our tech stand there and watch him"), then passing the buck again to the gastonia store manager to handle for a total of three months all while trying to deny they did it and then trying to stick you with the bill is an example of "know[ing] what they're doing" then yeah they do know what they're doing and yeah they're pretty good at it. What Wendy works wonders with is her ability to still have a job; since her asst manager claimed she was on a vacation for the first three weeks of my complaint, i guess it is kind of hard to terminate an employee who is never there. Take the time to go to advance,Walmart, or auto zone in Belmont. At least they know which terminal the black cable goes on.

  Braxton Homesley
5 years ago
Never had a bad experience here. Most of the employees actually have some knowledge and can give decent advice.

  Sean Smith
6 years ago
Very friendly staff always willing to help someone find what they are looking for. Nice clean store and well stocked.

  Jeremiah Higdon
3 years ago
Great place to get auto parts they've helped me out so much throughout time really appreciate them especially Stanley Branch

  Mike Williams
9 months ago
Says opens at 9 on Sunday 9;05 door still locked