Smart Start Ignition Interlock

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Palmer
5 years ago
First class! I had heard of some issues with this Smart Start location in the past but decided to give them a shot since they are so close to me. It was a great decision. It s obvious that those concerns I heard of were of issues long past and a new leaf has been turned over with new staff. Nick was first class in his knowledge of the installation and operation of the interlock device. Nick was extremely friendly, courteous and informative. Every vehicle is different as far as the install goes but Nick made sure he had all the info he needed for my particular vehicle and got it done even though everything was not easily accessible due to the make of the vehicle. His explanation of the product and how to use it was informative and thorough. This is definitely service with a smile. It s obvious that Nick values his customers and wants to make sure that they are satisfied and that they recommend him. You don t expect that from the installer, those are usually concerns for the management level of the company. I d recommend Nick and Smart Start to anyone without reservation.

  Hollie Toland
a year ago
Machine malfunctioned and violated me for no reason. Technician re-set it said "The logs were all scrambled" . Don't even bother trying to talk to a real person. Everytime they call you back they hang up on you as soon as you start talking to them and you can never actually call your local center.

  Will Rees
7 years ago
This young man was on point very friendly and service he explained would take some time and it did about two hours. I know he felt pressure to get it done and yet he was very kind and told me more than once He was there until I got it. How amazing is that? He wanted to know that I understood and knew what was required before he signed off on anything! How great is that? It is huge! Someone that actually cares. wow these folks are worth checking out!

  Timothy Hale
5 years ago
This is absolutely the WORST place to get a interlock device. Every location I've been to, is rude, the whole company is a scam, you can never get a phone number to locations, drive 1 hour just to find out there closed.. the whole point in having a interlock us to stop you from drinking and driving, you cant eat certain foods or drink certain drinks or you will fail, DO NOT come o this place. I am switching companies ASAP.

  Ryan Pritchard
5 years ago
They are the most expensive, unorganized company I have dealt with. The cost of the machine is more than any other company, and if you have a 9:15 appointment be there the day before or you'll be there for hours. Go with another company even if you have to drive to another town.

  Robin Bettany
2 years ago
Had a great experience, was helpful and explained everything Brad took his time in making sure I understood everything couldn t asked for better

  John Murray
a year ago
Install went smooth and installer explained everything very thoroughly