Pinehurst Toyota Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Himali Bhusal
a week ago
Amazing service and hospitality. I had a problem with the multimedia system reboot loop and visited there without appointment but with their kind help it was fixed. I really appreciate the service advisor James Sofia for his kind help.

  Ramblin Dude
2 years ago
Really happy my service advisor. She gets 5 stars. But parts department is charging 25% over MSRP and 50% over what the OEM parts can be ordered for online from a Toyota dealer 50 miles away. Do not buy parts at Pinehurst Toyota. Mechanic misdiagnosed my issue. Service costs are above and beyond reasonable, partly due to excessive parts cost. Examples: $251 for 8 spark plugs, $665 to replace 4 tire pressure monitors. Based on my experience at multiple other Toyota dealers, Pinehurst Toyota has been a disappointment and example of why car owners don't want to take their vehicles to a dealer for service.

  Shaun Sheffield
6 months ago
Got my first oil change here. This is one if the very few places I trust. I highly recommend them

  MISTER Bean
2 years ago
I usually go to rick hendrick in fayetteville because it is closer but after damage to both my vehicles, incomplete services, and a lying service manager i have refused to go there for even a part. My experience at Pinehurst was exceptionally good, the drive is well worth it and the customer service is excellent! Highly recommended if you need anything Toyota!

  Lisa Montague
9 months ago
Very professional nice atmosphere