O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rebekah Lawson
2 weeks ago
I want to give a big Thank You to Jeff and Lee today for their recommendation and installation of wipers for my car!!I had no idea I'd need Jeff's help again today with the odometer display before a long road trip tomorrow! Thank you Gentlemen again! Outstanding customer care!

  Robin Anderson
a month ago
Well, I just had a lengthy conversation with Lee the store manager of the Oreilly's in Sherrills Ford. I called him to enlighten him as to an employees actions regarding professional conduct. It has come to our attention that Conner has made it his mission to trash talk local shops that do not do business with that Oreilly's. Conner has not even done business with the local shops but based on some third party comment he has decided to trash talk shops. Pretty shallow indeed. I called Lee to let him know about this and Lee said they recommend businesses based on how much business that business does with them. Hmm, sounds like recommendations are bought then. Normally recommendations would be made on past experience and/or first hand knowledge, not money spent in the store. I would hope any customer asking for a recommendation would want to be referred to a shop with good moral aptitude and good work ethic and not if they have spent enough to buy that recommendation. You be the judge. Base your decisions on real first hand knowledge and experience. This was a great way for us to confirm that we do business with great parts stores. Oreilly's should rethink there place in the commercial parts world. We have the best customers and thankfully they can read through Conner's trash talk and Lee's acceptance of it. They have verbally disputed Conner and will continue to do so, even in front of other customers in the store. Best wishes.

  Jeremy Leach
4 months ago
Connor went above-and-beyond to troubleshoot some issues with my VW late one night. Appreciate his professionalism, research and going the extra mile to help me out. Great job to the O Reilly team in Sherrills!

  Matt Hagens
7 months ago
Trent and other team member were really helpful. Need oil and coolant in a pinch, even let me borrow a funnel and napkins, Thank you!

  The Gas Man
11 months ago
These guys were great The extra mile to help me out with a problem I had with a purchase from another store in another state. They did everything they could just to rectify the problem which eventually they accomplished with good grace the cheerful attitude. Definitely recommend this particular store to anybody looking for parts.

  jared leonard
2 months ago
Showed up at 9am, lights were off and doors were locked. 02/11/2024

  Reid Beck
a year ago
Jeff is one of the most unfriendly people I have ever met And has a loud mouth. He talks about himself every time I go in instead of helping. I hope he goes back to California soon........ And stays!

  Derek Reinhardt
2 months ago
Had exactly what was needed to finish the job.

  Ken Magleby
a year ago
Opened on 5/7/22Store is clean, nicely organized and the guys running the store are really pleasant to talk to.Highly recommend stopping in.

  Adam Barish
10 months ago
Speedy friendly service. Solid inventory.

  Gary Bell
a year ago
Great Place To Shop For Car Parts

  Gary Little
3 months ago
Helpful employees

  Rex Noble
a year ago
Really helpful manager!

  Jasmine White
a year ago
Friendly and helpful staff

  Jeff Fagin
a year ago
good