Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cheryl Campbell
3 days ago
Caliber collision did a wonderful job repairing my Honda. They were some of the most pleasant and professional people I've dealt with. They made the process so painless, providing me with regular updates along the way finishing my car faster than they had anticipated and even cleaning my car so it looked better than before my accident. I can't recommend them enough if you unfortunately need repairs to your vehicle.
Nora Lynn Finch
3 weeks ago
Caliber Collision in Shallotte, NC delivered as promised. The staff is exceptionally friendly, helpful, and professional. The office management handled every detail directly with State Farm to eliminate my having to handle any paperwork, scheduling, etc. I was informed regularly on the repair progress. I was repeatedly advised that I can return for any follow-up needs, but the way my Nautilus looks and drives, it seems new again!
john malone
3 weeks ago
The staff at Caliber Collision were extremely friendly and the service was excellent. The repairs to my vehicle were completed sooner than expected, and the quality of the work was excellent. I highly recommend this location to anyone needing body work.
Madison Smith
2 months ago
Posting on behalf of my husband, Fred Stephens, Caliber Collision was AMAZING with the repairs on our 2021 Chrysler 300 after a huge raccoon did a number on the front end. They were fast, efficient, professional and overall a great company to have work on your vehicle. I highly recommend this repair shop and would definitely use them again in the future. Thanks Caliber!
Daniel Seaney
4 months ago
They fixed my truck to better than new status. It is a Canadian model Chevy Colorado z71, and they went through all kinds of hoops to get certain parts and still had it back to me in less than the quoted time. I greatly appreciate their efficiency and attention to detail. Now i just need to not hit anymore deer so it never has to go back... But if I ever do need collision repair, this is where I'll be going.
Daniel Klecka
2 months ago
Outstanding service. Outstanding work. Outstanding communication.Having to deal with repairs after an accident are never fun, however, Caliber Shallotte made it super easy. Caelen was an outstanding advisor and PROACTIVELY kept me up to date on the repairs and even got my vehicle back earlier than originally promised.The paint and body work are fantastic and the match to such a challenging color is top notch.Highly recommend.
Frank Burke
2 months ago
Caliber Body Shop in Shallotte, NC.The shop makes you feel as if you re the car they have to work on. In all aspects of customer service they excel. Mike and the team kept me informed and kept there word through the entire process. This is truly a 5 star business. Thank you for a superb experience.
Mary Bowman
3 weeks ago
Recently had my car repaired at Caliber in Shallotte. The staff was very professional and kept me updated through every step the repair process. Will definitely recommend Caliber to all my friends. Thank you again
Victoria Fernandez
3 weeks ago
Can't say enough great things about this shop! Fast and professional service! I left knowing my car will be in good hands with them
Valentine Eucare III
2 months ago
Great team and customer service. Repairs and paint job were above and beyond expectations. Highly recommend.
Carol Stephans
2 months ago
The Shallotte location were both very professional and helpful during the repair of my car. I strongly recommend this location.
kim ginneman
9 months ago
Professionalism from the first phone call. Business staff was quick with getting me schedule for an estimate. Upon arrival Caelan did a wonderful job explaining the damages and how the repairs would take order. Caliber Collision worked with the at-fault parties insurance directly for a seamless drop off and repair. Enterprise was directly around the corner which made getting my rental easy as they picked me from Caliber. Once my vehicle was dropped off they stayed in direct contact with me during the repair process and had my vehicle completed in only 2 weeks. Much faster than originally anticipated. Upon pick-up again Caelan walked me around the vehicle for the final inspection and I was impressed how great the side of the vehicle looked. I know it can be difficult to match black paint. But you can t even see where the damages were. Larry the manager did come a greet me as well to make sure that everything was to my satisfaction. I can t express enough how efficient, professional and knowledgeable the staff is. Highly recommend them for any/all repairs. A+ in my book
robert figueroa
2 months ago
Great place to get your car back to new. Everything they said was to be done was done in a timely manner.
Jake Fisher
2 months ago
Great Service and communication. Mr Larry was awesome in taking care of our car
Paul Migliore
a month ago
Repaired my SUV and did an outstanding job .No Issues!!! Highly recommended .
John Stevens
6 months ago
Second repair done by this shop. Outstanding staff and Unparalleled Customer Service Team. Attention to detail was superior. Awesome job (both times) by the Shallotte, NC Team. You can't go wrong with this shop!Services: Painting, Body & TrimServices: Painting, Body & Trim
John Olson
a year ago
My experience with this Caliber Collision in Shallotte was truly OUTSTANDING!! Walked in and met with Tony, the Service Manager, and from that time on, his commitment was directed at getting my work done quickly and professionally and at a reasonable price. Cannot say enough about how well I was treated by Tony and his team. They expedited my repair and the results were amazing. They will get any work that I require in the future and also receive very positive referrals to my friends and family.Services: Painting, Body & Trim
Eric Rosenberg
6 months ago
I was very impressed with the service provided by Caliber Collision in Shallotte. The staff was very friendly and explained the process for getting the damage to my car repaired. I highly recommend Caliber Collision.Service: Body & TrimService: Body & Trim
Kayla Suggs
a year ago
Color match on my bumper is great, I m very happy with the repair. They went above and beyond by vacuuming and wiping down the interior of my truck! Their customer service was top notch, even dealing with the dreaded insurance company was made easy.Services: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim
Brian Burghardt
5 months ago
Excellent service and customer support. They were able to solve my issue when a dealership couldn t.Services: Electrical, Body & TrimServices: Electrical, Body & Trim
Pinkie Neely
a year ago
They kept me informed and updated on parts ordered, where they were with the timeframe of repairs and the estimated time when they would be finished with repairs and ready for pickup. The car was ready on the estimated day which helped me to return the rental on a Friday and not have to pay for three more days of rental charges. Three things that a customer would like to have, honest professionals, quality work and friendliness.
Mike Maloney
6 months ago
Fix was 100% perfect. Would have liked more contact between the shop and myself on the progress of repairs, as we were on a strict deadline due to our rental car.Services: Painting, Body & TrimServices: Painting, Body & Trim
Deborah Boyd
2 weeks ago
Great customer and service and great job on the boyd work
Paul Somers
a year ago
I was assigned to Mike as my repair specialist. He was very upfront of how the process would work and how long it would take. He continually kept me updated on the progress of the car. The outcome was excellent and you couldn t even see any difference in the paint color. I have not had to return for any follow-up issues which demonstrates their level of excellence in making sure the repairs are done completely. I highly recommend Caliber Collision and am grateful I dealt with a company with high integrity in their work.Services: Painting, Electrical, Body & Trim
laura curtis
2 weeks ago
Michael and staff at Caliber collision at Shallotte NC was above 5 thank you for everything.
Lisa Keiley
a year ago
These guys are the best! They worked so hard to fix every problem with my car. They kept me well informed throughout the entire process. My car looks and works like new!Services: Tires, Painting, Electrical, Body & TrimServices: Tires, Painting, Electrical, Body & Trim
Chelsea Carter
a year ago
Caliber Collison was completely professional. They did an amazing job on my truck. We will most definitely continue using them for any body shop needs. We highly recommend them to anyone needing bodywork done to their vehicles. Top notch customer service and care!Services: Painting, Body & TrimServices: Painting, Body & Trim
Davis Gibbs
a year ago
I was in an accident in my truck was pretty beat up. Before and afterService: PaintingService: Painting
Colt Varner
a year ago
Ive dealt with alot of places in my lifetime and this place was by far the best !! I also want to take time to appreciate one of the men that works by the front desk I didn't know cash wasn't excepted when I went to pick my car up for my deductible nor did I have my card on me , he actually offered to pay it with his card and got the cash from me that was truly a blessing!! And I definitely appreciate you more than you know !! Thanks for the amazing job on my car!!Services: Painting, Body & Trim
Michele Penland
a year ago
I can t say enough good things about this wonderful company!!! I had some major repairs done and they did an excellent job!! Kelvin was absolutely wonderful in keeping me posted on the status and he even drove out to my house to put an emblem on my car that was missing!! He went above and beyond his duties!! Thank you and I will return if ever needing anything!!Services: Painting, Body & Trim