TurboTime

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Austin Thompson
2 months ago
Amazing place with such a great environment. I have a 2014 WRX hatch that I ve brought in a few times for oil changes and post purchase inspection, they are always very transparent and respectful. The shop has such a cool vibe and I only live like 5 minutes away so it s perfect for me. They know these cars like the back of their hand so I ll definitely continue to bring my car to them.

  Michael Pelczar
2 months ago
If you're looking for a garage run by intelligent, efficient, honest people, look no farther. I took in my old Outback, which was suffering from the notorious "Christmas Tree" dashboard warning lights effect. They quickly diagnosed the problem (a failed oxygen sensor), and also found a number of problems that I was not aware of. Absolutely no pressure to pursue any particular remedy: just a frank and thorough assessment of the vehicle's issues, and a realistic estimate of what it would cost to fix them. In the end, I went with the bare minimum repairs (which the head mechanic agreed was probably the sensible way to go, given the age and mileage on the vehicle). TurboTime is about an hour from my home, but if it had been two hours, it still would have been worth the drive. Highly recommended.

  Dan Chiodo
2 years ago
I was recently thinking about how much I miss this shop, and I realized I forgot to leave a review! I had work done on my 2017 WRX over the course of a year or so (2018-2019) at TurboTime consisting entirely of aesthetic modifications. These guys are wizards, for real... some serious skill at this shop, and a well run business overall. The team went above and beyond for me with my changing requests and through issues with parts, all without charging me a ton of extra money. Even though I felt like a noob at times as a first-time Subaru owner interacting with these guys, the communication was good, and I appreciated their efforts to be patient and welcoming. I can't thank you enough... everything still works great to this day, and I've long since lost count of the amount of compliments I've received. I've attached some pictures of the car from up here in beautiful Vermont. There are lots of Subaru enthusiasts here, but finding a replacement for your shop is no easy task. Best wishes ~

  Cameron Elkins
a week ago
Didn t end up using turbo time because of how booked up they were. The service writer (I forget her name) was very kind and professional, and I think anyone who goes to them will get excellent service.

  David Alexander
10 months ago
Best place around to take your Subaru!I've had them do all sorts of maintenance and upgrades for my '16 WRX, and they've never let me down. They've done a flex fuel pump, J-pipe, walnut blast, brembo swap, shift kit, and assorted maintenance over the years.The quality of their work is great, and their transparency about any issues encountered when working on the car is reassuring. Things don't always go perfectly, but they always figure out good workable solutions. As a most extreme example: when my brake swap project at the shop didn't go as planned (my fault), they drove halfway across the state to get the parts necessary for me to drive the car home that night. (This was a huge deal for me since I live more than hour away from the shop.) They simply figured it out and got it done. Same for any other minor issues encountered when swapping in aftermarket parts. Highly recommended.Services: Auto exhaust system replacement, Auto maintenance, Auto brake replacement

  D Alpinsky
2 weeks ago
The only place I trust for my Subaru needs. Ryan and his business deserve 6 stars . THE BEST

  Michael Conner
7 months ago
Great experience overallI scheduled with them for the stage1+ on my 2020 WRX, and they did an amazing job. The street tune is so much better than the clunky stock tune.I will definitely be back for future work like walnut blasting, brake upgrade, etcThey may be busy all the time, but that's just a sign of good business. I would recommend anyone with a subaru to come here.

  Tony Kane
2 years ago
I had a similar experience to so many here that better express than I can. Like a recent review, I took my 2002 WRX Sport Wagon one Friday afternoon last month for a full and honest assessment and Steve was completely transparent about The Good and The Bad, distinguishing among things that needed addressing, could wait, or symptoms to watch for. Katie was friendly, courteous, helpful, and had estimates in my in-box by the time I got home. A week ago I dropped it off and she similarly kept me abreast on status with pictures like the one attached, and of The Ugly discovered after they dug in, including news where a lesser shop had stripped and cross threaded some bolts. It is a pleasure to do business with folks that obviously take pride in their work. Drives and runs great and ready for the next 200K. Definitely worth the drive from Hillsborough and highly recommended.Services: Transmission, Steering & suspension repair, Auto engine tuning, Engine repair, Air conditioning, Oil change

  Morgan Norville
2 months ago
A great shop, run by knowledgeable people. I didn't have a single question go unanswered. I hope I can make way back here (for good reasons, of course) and I will happily recommend them to anybody I know.

  Benjamin Ohlmeyer
a year ago
I've had the pleasure, albeit under unfortunate circumstances, of using TurboTime for many services. I have to say they are hands down the best shop I've ever been to. All the staff are friendly and happy to explain what they're doing. They offer advice on upgrade paths for your car and advice on parts. They've got very smart technicians who have solved many issues from Grounding issues to my engine wiring harness. Even though I bought the wrong one, they were able to install my Air Oil Separator and adjust the fitment for my car without any extra charge. Great people, great shop, great quality, 100% great!Services: Electrical repair, Exhaust, Steering & suspension repair, General repairs & maintenance, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto A/C replacement, Brakes, A/C installation & repair, Air conditioning, Auto maintenance, Oil change

  Robyn Wells
10 months ago
Turbo Time has been my Subaru mechanic for more than 10 years for both major and minor repairs. They've always treated me respectfully and honestly. Highly recommend!

  Mario B
11 months ago
Ryan is a great guy that knows his stuff. He's always had a passion for Subarus and I personally believe he can make anything happen with those cars. Nice shop, I highly recommend visiting for your Subaru performance needs.

  Mario Serrette
a year ago
2011 Lightning Red WRX HatchI was recommended Turbo Time from a friend since I am new to the area and needed some work done. They were professional and thorough. I was having some fuel issues that I couldn't solve even when going to other shops and Subaru themselves. Turbo Time was able to get me sorted out without a problem. There was no upselling, no long wait times in responses and they didn't forget about me or my car. They are detailed, timely and have great customer service. I am grateful for their help and will definitely be back again. My car is running great!!!

  craigslist buyer
8 months ago
Listed as and confirmed over the phone they are a haltech dealer, but they are unwilling to order haltech parts.UPDATE: your response is an outright lie. I asked if you would sell just the part and you refused. I understood you did not have it in stock and that was expected, no "entitlement" here, thats why in my original review I stated "unwilling to ORDER". Your assumption and lack of comprehension shows a lot about you and your business.

  Derek Versteegen
a year ago
Always appreciate these guys - honest hard working folks that will make sure the work is done correctly.Services: Exhaust, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Engine repair, Auto exhaust system replacement, Auto maintenance, Oil changeServices: Exhaust, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Engine repair, Auto exhaust system replacement, Auto maintenance, Oil change

  D3 L30N
2 years ago
I called and set up an appt with this shop, showed up and they started on my car immediately the showed me what was going on with my car and took excellent care of me and my car. I asked a bunch of questions and they answered all of them. These are a great group of people and they are very skilled in what they do. Thanks turbo time I appreciate you and your team. 10/10 recommend.Services: General repairs & maintenance, Engine repair, Oil change

  Char C
2 years ago
I was trying to decide if I should invest more money in my 2005 Forester to get a couple more years out of it. Based on the reviews, I brought it in for an overall assessment. I am beyond impressed by this shop. They were so thorough, honest, and realistic. I live nearly an hour away and it was totally worth the drive for their service.Services: General repairs & maintenance, Auto engine diagnostic

  Ian Fuller
5 years ago
Awesome shop! These guys are the real deal and do great work. I m always hesitant when I let people work on my car. I went by today around opening, asked if they could fix something on my car today and handed the new factory part. 45 minutes later they were done. Did a complimentary inspection and brought things to my attention which will need completion soon. Ryan and Katie were very nice, knowledgeable and eat breath and sleep the flat world and all that is Subaru. Thanks you guys!

  Camden Boyd
6 years ago
I recently went to TurboTime to have some injectors, fuel pump, and catch cans installed on my car. Couldn't be happier with the quality of work they performed. Ryan did an excellent job with the tune and the cars feels better than ever. The entire staff is extremely knowledgeable and professional. This will be my go-to shop in the future even though there are others places much closer to me. I would not hesitate to recommend TurboTime to anyone. Keep up the good work!

  Rick olmeda
a year ago
Awesome people, great service. Definitely appreciate the transparency of everything they do in this shop. Highly recommend them to Subaru owners in the NC area.

  Brian Johnson
7 years ago
They diagnosed my problem very quickly, accurately, and had my car up and running in no time. They delivered on the work promised in a timely manner and the cost was exactly what I was quoted. Very knowledgeable and friendly staff. I was extremely impressed and I'm going to use them as my source for Subaru maintenance.

  Phillip Rathke
5 months ago
If you have a Subaru that needs service, this is where you go! Great people to work with.

  Kevin Mann
10 years ago
TurboTime is a great Subaru specialty shop and general speed shop. Not only did they fix the head gasket issue on my 2003 Outback, permanent-like, but I've taken parts to them for machine work that I've pulled off of my 2009 Pontiac G8. These guys are immensely knowledgeable about performance setups in general and Subarus in particular. I highly recommend them. In fact, one of the reasons I'm loath to buy something other than a Subaru as my next car is specifically *because* of this shop!

  Steven Turley
9 years ago
These guys are scam artist. Most if not all these reviews are wrote by there friends.I took them my car because my motor failed. When pulled up there was an employee walking around with a gun on his hip...and the shop is in Cary NC. One of the safest places in the U.S. I guess they robbed more than one person.I began discussing my needs and explained to them what I wanted done and told them I would provide my short block because they quoted me more than what the dealer charges for a new one. I was able to source a new one that a Subaru dealership that has an Ebay store for almost $800 cheaper. They then told me that they would match the price.They then quoted me a price and a time that my car would be finished. Price and turn around time were my biggest concerns 1) because this was my only means of transportation 2)because I knew shops tend to have you by the balls while your car is torn down and they began to nickel and dime you.They did not meet the dead line that they set and the price went up almost $2000 by the time they were done. This put me in a bind because what we had agreed to was not only all the money I had but also money I had to barrow. The price increase was not brought to my attention till the day I picked it up.I had to leave and come back after 5 days till I was able to source the money. When I picked up my car I had noticed a horrible noise coming from my transmission. I turned around while I was still in the parking lot, and expressed my concern that this noise was not present when I dropped the car off. I also had them install a new clutch and fly wheel. 3 Weeks later my transmission fails due to the flywheel not being installed properly. They also left several dents on my trunk from pushing my car in and out of the shop. While they were test driving my car they also tore my wheel liner, installed a new one without telling me and I had to pay for it when I came to pick the car up.These guys are scam artist. Stay far away, get a second opinion and use with caution if you decide to deal with them. They come off as very friendly but will rip you off in a heartbeat.

  Matt Starcher
5 years ago
It is rare to find a business that truly values its customers by treating them like family or a close friend. This is the place. You were smart enough to buy one of the most reliable and safe cars on the planet, make sure you maintain it at the best Subaru Service Center.

  Benjamin Maloy
7 years ago
TurboTime deserves nothing short of a five star reputation. I have been wrenching on BMW s for twenty years and whenever a job was over my head I always took my cars to the most reputable independent BMW mechanic in town. Last year I bought my first Subaru, an Outback H6.During a road trip from Wilmington, NC to Raleigh I stopped for gas. My Outback would not go in reverse when I needed to back out from the pump. I knew I was in for it. I was 100 miles from home. I was left searching in the parking lot of a gas station for an indie Subaru mechanic. Thankfully I found TurboTime.TurboTime looked over my Outback and called me back a couple days later with the bad news, a bad front ring and pinion. I wanted to get more than one opinion since I didn t have a repair shop relationship for my Subaru. Wilmington doesn t have an independent shop specializing in Subaru s so I called a repair shop that listed Subaru among multiple foreign auto brands and I called the Wilmington Subaru dealership for quotes. I also reached out to the Subaru forums for advice on the best course of action. TurboTime was awesome throughout the whole process answering my questions, but the thing that struck me was their diagnosis and quote was sent promptly. These folks know their stuff, but they aren t arrogant. TurboTime worked with me to source a low mileage JDM transmission and in doing so saved me thousands over what the other shops quoted.We ve put 10k miles on our Outback since the repair and I am happy to report that the car shifts as it should. The next time our Subaru needs major work TurboTime will be getting the business. They are passionate about Subaru s and they are an honest shop.

  JAY PATEL
2 years ago
The lead and only tech was very knowledgeable. Steve was very friendly and so was Katy.They answered any all questions for me. Saved me quite a bit over the dealer.They only use quality Ams oil, so yes this will be expensive because Ams Oil is not cheap.In respect to parts they only charge, whatever the dealer charges for parts.I don't know if they will allow you to bring your own part.If they do, beware no shop in the country will warranty the labor or part that you bring. That cannot be expected. This shop to me was 100% honest in my experience. I will say the will give you initially hi quotes for parts if they have not looked it up to be on the safe side, but if you show them the part cost at the dealership, they will not charge more.I have seen dealerships even mark up parts beyond the msrp price.Since they are an independent shop they have to be very careful in quoting parts prices. From my knowledge they do not use aftermarket parts. So if you want to use after market parts and no warranty ask.I would take my car here any day of the week

  Donna Rasmussen
9 years ago
These guys are the best in this area. I would not trust anyone else working on my WRX 2004. I have taken my WRX 2004 to their shop a few times over the past 1.5 years (Front Right CV and front axle, new clutch, gas leak, up pipe) and they have always been professional. They always answer my questions. Great Service! Keep up the great work and customer service!

  Jimmie Terry
9 years ago
The folks at Turbotime are great! Had them rebuild and tune my WRX last year. They are super friendly and know what they are talking about. I wouldn't trust a Subaru to anyone but these guys. Their prices are fair and their advice is solid. Keep up the good work!

  Joe Signoretti
6 years ago
Using Turbo Time was the best decision I made after buying my Subie's. Thorough and reasonable. They explain everything clearly. Even letting me know when something wasn't worth doing on my car. I wish they worked on Nissan's too. Anyone who is unhappy with these guys is going to be one of those people you just can't make happy no matter what you do. I rarely recommend businesses unless they go above and beyond expectations. They do.