Davenport Honda

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Molly Dwyer
3 weeks ago
We had an emergency issue with our fuel injector while traveling from out of town. Andrew went above and beyond to fit us in to a packed schedule and got us back on the road. We are so thankful for the excellent service from Andrew and the entire team at Davenport Honda!!

  Mrs Allen
2 months ago
Gene Langley was amazing in our new car purchase. He was knowledgeable and professional from start to finish. We are so glad we purchased our car from Davenport Honda. No pressure and fair prices there. Thanks Gene for all of your help and patience.

  AJ Bottoms
4 months ago
I had come in for a recall on my 2022 Civic. I spoke with Craig and he was very nice and seemed genuinely interested in getting my car in and having a possible issue fixed. Shod, the technician that looked at my vehicle, was also extremely respectful and even told me that I had a valve cover gasket leaking. Craig happily took my information down and got the part ordered and will be calling me when it comes in to have that warranty work done!The other service writers there were also talking amongst themselves when there were no customers present. It is very nice to see a workplace where everyone gets along well.Thank you to everyone on the service team. :)

  ronda stafford
5 months ago
Craig was great to get my van in to be serviced. Although I didn t like having to wait almost an extra hour for me to find out my car was done 45 min to an hour ago cos the new service manager parked my van on the lot and didn t even bother to come tell me my van was ready so I could leave. I don t know the new service managers name but I want him to know my times is just a valuable as his.

  Stacy & Andria McCloud
a month ago
I was not pleased with my service from Davenport today. I went in for a routine oil change and they perform the multi check which I appreciate. However they found an oil leak from the valve cover gasket that they replaced a year and a half ago. I asked them if they would cover some of the cost of replacing needless to say they refused. So I will never be going back to Davenport.

  Jamie Hill
3 months ago
My mother was recently in a wreck which resulted in her vehicle being totaled. We came to Davenport and received the most honest, professional,respectful and perfect experience! The buying process for her was so easy. If you're in the market for a vehicle I highly recommend going to see Grayson Davis. I promise you'll have the best experience! Thanks Grayson and Davenport!!

  Janice Clairmont
a week ago
usually know exactly what I want or am looking for. Ben Silver at Davenport Honda in Rocky Mount NC listened to the Honda CR V I wanted and took me right to that exact vehicle. Thank You Very Much Ben.

  Angie
4 months ago
Very streamlined buying experience. The easiest and most straightforward car purchasing experience of my life! Highly recommend Andray kind, trustworthy, and efficient.Very happy with Davenport Honda especially Andray and Angelo!

  Logan Cooper
2 months ago
Thanks to God first and also Anthony got helping me get my Honda accord. He was a great salesman. If you go I definitely recommend him!

  Rhonda B
3 months ago
Great customer service!!Craig in Honda service is the best! He always has your best interests in mind. I always know that my car will get the best service.

  Natasha Ramautar
2 months ago
I have known Gene Langley for 30 years. He will work with you and for you to make sure that you are happy and won't break the bank. Thank you Gene!!

  Cynthia Mills
3 weeks ago
Davenport motors have done maintenance on my car since I had it and that has been 24 years,even though the body is worn but because of Davenport care it still runs like a charm.

  annette bunn
4 months ago
Treated in a professional manner. Any questions I had were satisfactorily answered. Did not have a long wait before work was completed. Comfortable waiting area.

  Marcia Boseman
2 months ago
Anthony Lynch did an outstanding job helping us with the purchase of our Hybrid Touring CRV. Very knowledgeable and went above and beyond to help us.

  Everlasting Grace
a year ago
David Stewart!!! Go see David Stewart!!! at DAP Honda. Last year I informed David of the vehicle I wanted for my family and I that was not available during that time (due to the car shortage-COVID related)...well recently he called to inform me that an upgraded vehicle was at the dealership and he remembered what I said last year and wanted me to come look at it because he knew it had everything I wanted. Not only does David continue to be an exceptional salesman, he listens and will make sure you have exactly what you request. I really appreciate David and enjoyed making this second transaction alongside him. Just to reiterate, David values customer service, he is extremely thorough and knowledgeable about the vehicles and their features and will try to get you the best deal possible. I love my new vehicle!!!!!!

  Sekithia Williams
8 months ago
I would like to say that Mr. Ben Silver was a great Salesman this afternoon. He was the only person working on his side of the Honda SUV department. He was very helpful and patient with me. He and Mr. Angelo Phillips did an amazing job getting me a new vehicle. I deserved it and it's actually my 1st vehicle that I purchased myself that was just off the truck yesterday. Low mileage and warranty too. Thanks again to the Davenport Honda staff today.

  Rachel Dix
3 months ago
Andrew was awesome. He was especially kind to my husband who needed help with walking and understanding why we were at the dealership

  Philip Manning
7 months ago
Took my Honda in because I was hearing what I thought was the timing belt and tensioner making a sound. They got me in the very next day when I called and got the Honda fixed. It was exactly what I thought and they not only fixed it fast but treated me with respect and didn t try to upsell me on other stuff. I also asked about replacing my back tires but they actually told me my tires we ok and so I didn t have to replace them. Thanks for the great job.

  Leslie Craddock
11 months ago
Needed an oil change and tires rotated and see why engine light was on. The tires were not rotated and they were going to charge for it until my husband called them out. We spoke to manager and they removed the charge but now I still have to get the tires rotated. This was not the first time this has happened. We are still a very loyal customer and keep giving another chance, but I don't know if we will again, which is sad cause I truly love going to Davenport for our two Honda vehicles cause I feel like I know the employees.

  Annette Haywood
7 months ago
Last week my vehicle was towed in Thursday I needed a battery and I also was having problems with my TPMS the warning signal was consistently coming on after checking tire pressure. I found out Thursday about the battery. Craig told he would call early Friday to inform me on the TPMS. He did not call me finally around 3 o clock I called him. He told me one tire had picked a nail up and he told me my tread depths. So decided to go with a new set of tires. He told me we have a set here and we can get them put on. I get a call back saying my tires were sold. My SUV is on the rack with no tires and Monday is a holiday. I asked him for a loaner and he told me something about since Covid we do not have loaners my tires had to come in from Edenton the earliest would be Tuesday. When my tires came there was only 3 so my days of being without transportation has increased 7 days. I feel he did not perform his job well. He had no empathy towards me and for some reason didn t want to give me a loaner car until the managers got involved. He also told me they couldn t reset my TPMS and they had to check with the Honda center this was under warranty. I do not know what part it was so hopefully he will call tomorrow or maybe I will be calling him again. Thank you to the managers for getting me a loaner.

  joe bell
a week ago
Andrew the service writer was very good!!! Great staff!! Thanks

  Patricia White
6 years ago
What a pleasant experience! Tim Watson listened to what we wanted when we called, returned our call promptly, gave us a good price and delivered exactly what he promised. When we arrived, the car was full of gas, just washed and ready to go. The entire staff was very friendly and helpful. We were in and out driving home in our new Honda Ridgeline in 90 minutes. These folks are professional, fair, efficient, and a pleasure to deal with. It was well worth the drive from Chapel Hill to buy from Davenport Honda!

  Jeffrey Drake
4 months ago
It s a great dealership people very nice & polite & great nice fast service I was amazed with my oil change service thank you

  Demetrius Sledge
9 months ago
Not good! They need to explain what a warranty actually is. I've been a loyal customer, but lately I've been hit with all kind of excuses about warranties on my battery which has a 100month warranty its only the 36 month. The whole thing is for you to keep coming to them for a replacement. After 36 months it's prorated for you to purchase another. Better off going to your local parts store. There's free replacement there. Bought tires also same thing warranty doesn't apply when being worn. They wasn't rotating them when I went for regular services

  Doris Minkler
a year ago
The salesman Ben was very nice. The business department was very horrible. I never got my paperwork in time to register my vehicle. The car sits in the driveway because I cannot drive it without the proper paperwork. It is very upsetting to know I bought a new car and can't drive it. After contacting the department of motor vehicles and was told by them that Davenport can extend my temporary tag for another 30 days until the proper paperwork is obtained. They did not do this. I would not recommend them to anyone after this happened to me. Very very upsetting.

  Kimberly Jones
6 months ago
Checked in at customer service requested coolant to be added and clean battery terminal. Battery terminal was cleaned but did not do the reset with the code. Checked before leaving coolant had not been added as requested. Brought it to the attention of the service desk had to take car back in shop to add coolant.

  Finn Hopeful
7 months ago
Had a great experience here at Davenport Honda, everyone was very kind, helpful and knowledgeable. We will be coming back for sure. Thank you so much for taking your time with us and for us.

  Alan Tallman
a year ago
I had an emergency with my Honda van of 200,000 miles. And Davenport Honda was able to fit me into their schedule and give me confidence that I could continue my drive back to New York. The service manager was very helpful and pleasant to me and my partner. Thankfully we could get home with confidence.

  Debra
9 months ago
Service department is terrible!!! Paid them $1400 to fix my car after they claim I had a cracked head gasket and that was the problem and my car started making a weird sound that it wasn t before. Then two weeks later something else was wrong I took it back just for them to say I had a bad fuel injector and they wanted to charge me almost $2000 to fix. They claim their technician is so good but he left all 4 screws off the spark plugs!! I Had the car towed to another Technician first thing he did was check the oil level the oil was way pass the mark and Honda is claiming thats because its gas and oil mixed together 5 quarts over the limit that goes into the car to be exact doesn t make any sense. They didn t do an oil change like they claim but charge me for it! The new Technician changed my oil and did a new diagnostic on the car none of the cylinders misfired all fuel injectors are operating just fine!!!

  LINDA STONE
a year ago
Excellent service! From the time I arrived on Friday night 11/18/22 at 645pm until Saturday when we returned to purchase our Honda passport! I was very satisfied with the service we received from appraisal, explanation, test driving and completion of paperwork! Thank you Anthony for stepping up to appraise my vehicle on 11/18 it was right at closing time and your willingness to help me was the key to the sale. He had the vehicles pulled out and waiting for us to test drive when we arrived Saturday and due to his patience we drove another vehicle which is the one we purchased. Thank you for your Great customer service and for going those extra steps to prove you care about customers!Great customer service is the key to a great sale! We are ecstatic about our purchase!