AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tina Johnson
4 days ago
I came in to purchase front rotors. I had expected to spend a pretty penny but the associate suggested I get the rotors and the brakes after which I d qualify for a 15% off DEAL!! They were fast and got me in and out.

  Jasmine Webb
4 days ago
Very helpful!! I came in because I was hearing a screeching noise under the hood. The young lady came to my vehicle and checked it out for me. She discovered I needed a new pulley.

  Cyul Ewelle
a month ago
The AutoZone: on Great street!They used to be better: but now they suck all to beHell. And Their prices are ridiculous. Bad atmosphere. All these unprofessional women working there There; that don't know a thing about cars. That Really turns me off.

  Amber Barnes
8 months ago
They re okay. I just wish they was more knowledgeable on cars & parts. They will go out their way to try to help though. The workers are really nice.

  Keii Mayo
a year ago
I came in with issues when starting the car in November 13, 2022. Davin came out checked my battery and let me know I had a dead cell in my battery. He checked the system to see if there was a compatible battery. He was so informative and helpful. He ensured that me and the children were warm and safe as he replaced the battery. He is definitely an asset to the company and I will return to this location and recommend it because I received superb customer service.

  Cheryl Miller
a year ago
I went to the Grace street location in Rocky mount and they were very helpful in making sure they had the right part in stock. Definitely had excellent customer service! Will be returning to this location in the future if need be.

  Jason Ellis
3 years ago
I needed wheel studs for my camper. While the staff did not understand matching thread pitch and length, They were friendly and allowed me to match up my nut. I will return here.

  Julie P.
3 months ago
Most staff is very knowledgeable and helpful

  Reggie Spearman
a year ago
Went in the AutoZone on Grace StreetIn Rocky Mount North CarolinaThe associate JasonWas rudeUnhelpfulWhen I asked him if he can look up the part I had he told me he couldn't look upBattery cable endsAfter about 15 minutesHe finally went in the computerFound what I was looking forActed as if it was a big bother and he was doing me a favor just doing his jobI am a regular customer but from now on I will be going to O'Reilly's in advance

  LukeDurty
3 months ago
Great Service and great prices!

  Camilla Tucker
4 years ago
Love coming to this store they always get you in and out. This morning Jacob was my salesman and I must say he was awesome went above and beyond to help. Even wish me happy holidays definitely made me feel appreciated!

  Derrick Thomas
2 years ago
Amber was extremely helpful. Had a check engine light on and was freaking out. She quickly hooked up her machine and eased my mind. She even sent it to my email. Wow.

  Suzanne Murray
2 years ago
initially pleased with friendly staff, checked and charged my battery, BUT then "couldn't understand why unable to check alternator". I made it 15 miles to a competitive chain store who was able to check it. Just took a little effort. The "other store" is where I bought alternator and since then a radiator.

  Jerry GoldJay Pender
2 years ago
Called beforehand and was assured parts were at grace street address drive to pick up parts. Guess what one item is not in store customers services is very lacking. Thermostat and gasket for Subaru Forester got Thermostat at Grace street and travel to benevenue for gasket.No courtesy for my time and gasStill full price. Long time customer but not knowing how much Covid has changed how good customer service is no longer there...

  Tayo Daniels
2 years ago
I bought my transmission in Georgia and returned the core to this location.

  Taliesha Lynch
9 months ago
Very helpful staff ,able to get exactly what I need

  Terri Horton
4 years ago
Traveled 45 minutes to see if they was much nicer and more willing to help us. We had an ignition coil that we didnt need. It was still under 90 days since we purchased it and the manager was there and was being so rude. Wouldn't even type the receipt number in to give us the refund. So we went to another autozone because 1 of the employees at this store told us to go to the other 1 that they would help us. And sure enough they helped us and refunded our money back. I mean why keep something when u no longer need it. It was $109.00.

  mashall battle
2 years ago
My experience with this guys was horrible. Their management and professionalism and training skills need alot of help. Benjamin and the grey headed lady included. I will never shop at AutoZone again..

  Keniya Lynch
4 years ago
Good Store Manager and she treat her team like family I was in there for 10 min and pick up on this Brittany should train all store managers GRACE ST WILL GET ALL OF MY MONEY

  STARS Superior Tire And Repair Service
a year ago
Commercial service is very knowledgeable and very pleasant to work with over the years.

  Sham Martin
a year ago
Needed a signal bulb. Was in & out in around 5 minutes. Awesome service.

  les L.J. stoner
5 years ago
Paying attention to detail is the main problem with 99% of most businesses , and good service in REASONABLE AMOUNT OF TIME , with the job done right!! AutoZone is no exceotion! You talk to these people they jump and THINK they know what type of car you have! Or part. Listening is what they lack bad!

  tommy manning
3 years ago
Great customer service was treated good bought new battery for my kia they installed it with no issues very happy.

  William Sanders
7 years ago
Worse customer service ever line always long they lazy and dont know nothing about helping you with your car sometimes dont even have knowledge of what they sale I will never come to this location again employees very rude

  Special K. Cooper
a year ago
Had a great experience. Staff was very, very, helpful.

  James Reynolds
11 months ago
Fast service knowing how to get right partsRocky mount store

  YaMika Willis
2 years ago
Great customer service and they had everything I needed

  Andrea Whitaker
2 years ago
The sales associate who helped me was courteous, professional and knowledgable

  Joe Johnson
4 years ago
I'm a car dealer and Everytime I've been or my wife been we've were treated with the upmost respect. And when they gonna bring our stuff to us they come when they say.

  David Graham
5 years ago
Service thumbs down, a week ago inquired about a battery they said they would order, eight days later no battery, come to find out it's at their other store across town and they wanted me to get it there,,,not.