AUTOPHONICS

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  LATONYA PHILLIPS
a month ago
Customer service sucks the owner has a very bad attitude I went for them to check and see why my radio wasn t working told me I needed a new radio then I went home. The next day go to crank my car and the battery was completely dead there was a noise coming from radio which I know they knew about only to force me to buy a system with them which I was until I called back an the owner was really rude and said it s not their fault my radio don t work and hung up

  Kenneth Frasier
2 years ago
Not sure what changed, been going to them for simple things for a few years. 2022 I bring in a BMW with a custom radio/back up camera install. Keeping my calm after the store states they open at 10am, owner didn't show up until 10:30am. The Tech to install was another hour late, I even went to get breakfast came back and he still wasn't there, The owner keep saying 15mins so I waited in total 3 hours before tech arrives. I honestly should of took that as a sign of unprofessionalism and left right then. Unfortunately I waited, finally 12:30 noon and install guy finally made it in. Now I paid for a complete install which was $515.00 after another 3 hours it was done. I notice my radio deck is loose "If you hit a bump it was shake the deck and slides forward". Also I didn't even leave the parking lot and my install camera shut off. I pull back around to the front to explain the issue. The owner gets mad at says my radio is cheap and so is the camera which I purchased my radio from them two weeks prior "guess he forgot about that" and said no refund, also my BMW sensors were cut off by them in this process. Moral of the story "Take your car to a certified tech" Don't say I didn't warn you.. I'd rather pay more to know it's correctly done, headed to WIRES on sunset.

  Edgecombe County Backwoods Dirt Riders
4 years ago
Quick service, fixed us right up. My young one tried installing his radio on his own and messed up all the wiring. They were able to fix everything while we waited at a great price.

  Tiffany Davis
2 years ago
Wouldn't recommend. Installation guy was 30 minutes late both weekends & radio not installed correctly. Now I will have to pay Wires to fix my car correctly.

  Real Dence Nay
5 years ago
Customer service is great, quality work performed with warranty, prices not that bad. This is my 3rd vehicle I've taken to this place and I'm difficult to satisfy. Keep up the great work...

  Satharahla
a year ago
Very friendly & welcoming had exactly what I neededGreat prices on a variety of equipment

  William Adcox (Guillermo61)
5 years ago
Took my 92 Silverado in to have car stereo installed. Very friendly people and Mark did a great job with installation. Very quick and a great price. I highly recommend.

  James Price
3 years ago
Highly satisfied! Mark,the guy who installs,super nice fellow and knows his stuff! I plan on doing business with these guys from here on out!Thanks Mark

  Larry Woodley
8 years ago
My experience with Autophonics on Sunset Ave in Rocky Mount was at best, Horrible. Why? glad you asked ! I took two vehicles in to replace the factory speakers on both vehicles. I chose a set of high end speakers 6x9's I don't play my music loud but do prefer a quality sound while listening to Jazz. Well neither set of speakers lasted six months. No one else operate my vehicles. I went back to complain six months later and they wanted proof they installed the speakers, my cancelled checks were insufficient to prove they installed the substandard speakers. Not to mention I made several referrals only to hear they had the same experience. Sorry for the referrals guys! Looking for Circuit City!!! Best Buy!!! Mom & Pop Shop, anything better than the poor quality and service provided by AUTOPHONICS....

  laughmonkey
6 years ago
When I walked in I was greeted by nice employees that loved their job, they asked if i needed assistance, which I did then they helped me buy a whole new stereo set.

  Leshawn Wilson
2 years ago
Prices........ That's all I can say........ Great workers in the back. Top notch guys

  Said Mahmoud
6 years ago
Great Service, Awesome staff, would def recommend anybody here.

  talubeh Njie
5 years ago
First time going here and happy with the outcome. The guy gives me a huge discount on a jvc stereo with bluetooth. Check it out

  Deby Swartz
2 years ago
Second time there. Always a pleasure. Very informative.

  Sylvester daniels
a year ago
DO NOT GO HERE THEY WILL TAKE YOUR MONEY WANT FIX NOTHING!!!

  Outman Naitbella
8 years ago
the are the best car stereo shop in rocky mount they also have good installers and good prices i recommend you to go check it out yourself

  Gia Lynch
3 years ago
I wanted to purchase a radio kit but he was charging me $550 purchased the same kit online for $230

  CVT3RVX Productions
4 years ago
Great service and good people. I couldn t be happier

  Theresa Brown
4 years ago
It was awesome. They treated me with kindness and care.

  Crystal Anderson-Patterson
3 years ago
Reasonable price, quick, and did a wonderful job

  Harold Haywood
6 years ago
Not only are they in business to make $ they still have low cost for the public interest

  edmund quetel jr
2 years ago
Nice sound store great name brand supplier of car audio equipment

  Patricia Wood
6 years ago
Very helpful for some who loves loud music but doesn't know just how to get.

  m c
2 years ago
Did the job but didn't work.

  Larry Boykin
4 years ago
Should of went here instead of place in Wilson.

  KingJv
6 years ago
This place fixed my car stereo in a matter of seconds.

  Leroy Jordan
5 years ago
They know their stuff

  Aziz Nait
3 years ago
Best service and stuff

  Melody Radford
5 years ago
They know their electronics!

  BLAQ BEAUTY
a year ago
Not helpful